My family and I stayed at this motel the check in was awful, When we got there they were not expecting us and the Manager Gretchen and her co worker Tammys customer service was not professional at all.we were there 07/05/2013 and 07/06/2013 we were going extend our stay until I ask the front desk person Tammy not to bill me for anything untiI I got to ter front desk to go over the bill and get a receipt.She stated that she had not charged me but when I called my bank she actually charged me the day I checked in full without my authorazation. I had to call my bank again and was advised that she was charrging me again.up to date I still do not have a receipt because I was refused one. This is a old town motel and my opinion is that it is made for white people only. The only people that are of color that looks perferred is the cleaning help Irrate them a huge 0!!!!!!!!!! I got sick because the pillow cases and coverrs were stink because management tries to cut corners with everything. Never again will I ever stay there.Comfort Inn next door to them will always be my choice CHOICE HOTELS. Forest ruined my trip!!!!!
- Also Known As:
- Best Western Franklin
- Franklin Best Western
- Official Description (provided by the hotel):
- We have newly remodeled rooms with free wireless internet in all of our rooms. All of our rooms are equipped with micro-fridges and all of the amenities including iron and ironing board, hairdryer, and in room coffee makers. We also have full kitchens available at your request. Our on site restaurant is open Monday from 10:30am - 9:30pm. Tuesday - Saturday hours are 5:30am - 9:30pm. We have a menu including Cajun dishes, salad, poboys and steaks. They also offer room service. Our room rate includes hot breakfast buffet at our restaurant on Tues. - Sat. On Sundays and Mondays, we offer a deluxe continental breakfast off of our lobby. ... more less
- Reservation Options:
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