We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable” 5 of 5 stars
Review of Hilton Garden Inn Covington/Mandeville

Save Saved
You added Hilton Garden Inn Covington/Mandeville to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Garden Inn Covington/Mandeville
3.0 of 5 Hotel   |   350 Holiday Square Blvd., Covington, LA 70433   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Save 10% off your room!
Ranked #5 of 15 hotels in Covington
Lafayette, United States
1 review
“Comfortable”
5 of 5 stars Reviewed September 26, 2013

Hilton Gardens was a name we could trust in an unfamiliar town. We were not let down. It was clean and the bedding was so comfortable that we even napped. The room was quiet. We felt safe at the hotel even though it was not in a prominent area of town. Clean is also important to me.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

170 people have reviewed this hotel

Traveler rating
    99
    41
    15
    10
    5
See reviews for
59
34
5
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
cincinnati
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 26, 2013

Upon arrival, there was no front desk person. Only after I called them from my cell phone did they appear, with an attitude. One evening I was locked out of my room for 2 hours until someone came from their home to fix the lock. Not a good experience.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
173 reviews 173 reviews
104 hotel reviews
Reviews in 109 cities Reviews in 109 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed September 18, 2013

This property is just OK. Check in was fine no problem. Rooms are showing their age. Nothing seriously wrong just dated and worn.
The facility in general has need of upgrades. Carpets worn, some stains. Wallpaper in my room was starting to come down.
The area around the hotel is bad. A huge abandoned building in front and a failing shopping center surrounding the
facility.
Breakfast again was average. Hot food is served well but choices for everything else was lacking. Very limited selections that were on par with lower priced hotel chains.
I would stay here again for quick trips but not for more than a night.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diving23, Manager at Hilton Garden Inn Covington/Mandeville, responded to this review, September 19, 2013
We were very sorry to hear about the experience you had at the HGI Covington. Unfortunately we have little control over the surrounding areas, but are excited that the huge building you spoke of will soon be a dinner and a movie theatre! With breakfast we were surprised you did not like the cooked to order service we provide, the choices are really abundant, pretty much anything and any way you would like it prepared. We hope on your next stay at a Hilton Garden Inn you will be able to take advantage of the great amenities that you seemed to have missed out on.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 14, 2013 via mobile

This Hilton is such a wonderful hotel. It was everything you need for a great price. The staff is absolutely wonderful. We spent some time at the bar both days and the service was great. We were so pleased that we decided we would always choose this hotel when we come to Covington.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Slidell, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2013

I will visit again and again. One of a kind, Iv never felt more welcome. This Hotel needs to have a larger posting on the interstate, so other traveler's want miss the grand opportunity of a fabulous night of r n r the right way. Thank for everything!!!!!

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
1 review
3 of 5 stars Reviewed August 26, 2013

Overall, the hotel is a lovely facility. We found the bed with the memoryfoam top extremely uncomfortable and hot and neither one of us slept well, despite adjusting the controls on the bed. The next morning, the staff was wonderful about adjusting our bill (they stand behind their promise of satisfaction) and we learned then that a lot of guests either love or hate the beds so we were not the first. Regretfully, we will not stay at another Hilton Garden facility due to the bed issues, but were really appreciative of the efforts of the staff to make it right. If this is your type of bed, this is a great place to stay!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 23, 2013

Upon arrival there was a problem with the type of room we reserved, but immediately the front desk staff offered a solution, that was very agreeable with my family. Everyone on staff went above and beyond to make our stay great. I recommended this hotel to family members who were in town this week and they were happy with their stay. I would recommend this hotel to anyone looking for a great value and excellent service. My family and I will stay again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hilton Garden Inn Covington/Mandeville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Covington/Mandeville

Address: 350 Holiday Square Blvd., Covington, LA 70433
Phone Number:
Location: United States > Louisiana > Covington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 15 hotels in Covington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Covington/Mandeville 3*
Official Description (provided by the hotel):
This brand new Hilton hotel opened late 2011. Nestled away from the noise of the busy Hwy 190 & I-12, yet easily accessible from both. Once you enter the bright. modern and spacious lobby, and are greeted by our warm, friendly Associates, you will know that we GUARANTEE your success and satisfaction! Enjoy a warm, freshly baked cookie while we register you; peruse our dinner menu, evening drink specials, and even contemplate some room service. Grab a quick swim and a great workout in our PreCor fitness room, and then wrap up the day's emails on the complimentary high-speed Internet service. We also offer fantastic breakfast specials- whether you choose a la carte or our expansive Breakfast Buffet. Plenty of free, well lit parking. 100% non smoking hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Tingo, Priceline, Travelocity, Despegar.com, BookingOdigeoWL, Venere and Agoda so you can book your Hilton Garden Inn Covington/Mandeville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Covington/Mandeville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.