We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“You can do better” 2 of 5 stars
Review of Crossland Economy Studios - Shreveport - Bossier City

Save Saved
You added Crossland Economy Studios - Shreveport - Bossier City to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Crossland Economy Studios - Shreveport - Bossier City
2.0 of 5 Hotel   |   3070 E. Texas, Bossier City, LA 71111   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save up to 10% Today!
Ranked #16 of 33 hotels in Bossier City
1 review
2 helpful votes 2 helpful votes
“You can do better”
2 of 5 stars Reviewed May 26, 2012 via mobile

We just needed a cheap room for a couple of days, and I guess this qualified. The "non-smoking" room apparently was importing smoke from a neighbor, or the previous resident had spontaneously combusted.

The "clean" room had mildew stains and a rusted out sink. My clean towel had someone else's hair folded inside. (In fairness, though, I'm sure the hair had been cleaned.)

The staff was nice, and it's a relatively safe locale, but there are a multitude of hotels around the area that are better w/ comporable price.

  • Stayed May 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Crossland Economy Studios - Shreveport - Bossier City, responded to this review, June 13, 2012
Thank you for taking the time to review your recent stay at Crossland Shreveport - Bossier City. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies

We know that our guests have many lodging options, which is why it is so important to us that we provide clean, comfortable rooms at an affordable price. The description you presented of your accommodation is not representative of our quality standards and as such is clearly not acceptable. In order to meet our standards going forward, I will work with my staff to ensure that you and our future guests do not experience this type of incident.

Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of Extended Stay Hotels(sm)' other locations throughout the U.S. and in Canada.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

34 people have reviewed this hotel

Traveler rating
    14
    7
    3
    6
    4
See reviews for
4
6
3
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
San Jose, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 15, 2012

If you want a nice clean studio at a reasonable price I would recommend this Bossier city location. Main positive: Quite comfortable room, location close to fast food (MacDonald's, etc ) and Casinos about five miles alway. Negatives: My room was small (all the rooms appear to be about 80% the size of an average hotel room). I missed not having an ice machine available and took 4 hours to freeze ice tray in mini-refrigerator provided. Overall, very good value

Room Tip: You get best price if you book using Priceline.com
See more room tips
  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Crossland Economy Studios - Shreveport - Bossier City, responded to this review, June 5, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Crossland Shreveport - Bossier City. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bossier City
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2012

If you are wondering where old fashioned customer service went, then come here. I have stayed here for almost 6 months and am very satisfied. Manager: Kaitlyn and asst. mgr. Andrew have been great. The very few problems or questions i have had were answered or taken care of immediately. Room is comfortable and motel is quiet. Rooms walkways and grounds are kept clean. Staff is professional and helpful. Even the housekeeping personell are great. Would reccomend to anyone.

  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Crossland Economy Studios - Shreveport - Bossier City, responded to this review, July 16, 2012
Dear George,

Thank you so very much for your glowing review of Crossland Shreveport - Bossier City. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White Hall, Arkansas, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 16, 2012

nice friendly people, cozy bed to sleep in, very accommodating with the stove, minifridge, and microwave and last but not least.. affordable :) next time we take a trip to the shreveport/bossier area, we will book with crossland.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with cheaprooms.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Crossland Economy Studios - Shreveport - Bossier City, responded to this review, July 16, 2012
Thank you very much for your nice review of Crossland Shreveport - Bossier City. We are so glad that you enjoyed your stay. Thanks again and we look forward to welcoming you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverside, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2012

I had a very great experience staying here! The rooms were clean and had everything I needed for my month during relocation. It's in a really great area with a lot of things in walking distance and a short driving distance to fun attractions. All of the staff were super friendly and helpful during my stay and making it feel like a home away from home. I definitly reccomend this place to friends traveling to that area. All of the reviews I read made me leary of staying there, but the staff seemed too nice on the phone for there to be problems like other reviewers put. I had no problems during my stay at all and couldn't see any of the bad reviews being at all legitimate. I hope this helps!!

  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Crossland Economy Studios - Shreveport - Bossier City, responded to this review, March 8, 2012
It was very kind of you to for take the time to publish such a positive review of your stay at the Crossland Shreveport - Bossier City. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bossier City, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 25, 2011

My husband was stationed at Barksdale AFB in July, but we had to do the whole military moving process, so my young daughters and I didn't come until August. We needed to find a place to stay for two weeks, until we could get into our new apartment. We were excited about finding this hotel, because the price range was great, it had two beds (which would fit all four of us), a small kitchen table, and kitchenette. Since we were there two weeks the little stove top, and small fridge were a big plus for us staying here. When we first got there there was a few MASSIVE crickets in the room. Being from the north, we had never seen a cricket so big! We got rid of them and forgot about it though. As the nights went on we were all getting little bite on us, mainly on myself and my youngest daughter. We had spent a lot of time fishing so we thought it could have been from that. So we wrote that off just like the crickets. Well, I am an insomniac, so all of my family would go to sleep and I would be up for hours. It would be dark (except for the bathroom light on) and totally quiet. Thats when I realized, when the lights are out, and everyones silten the roaches come out. I cant tell you how many I killed!!! All over the kitchen area. I killed a lot of big one, but there were hundreds of little babies. So gross. On top of that, about three days before we left we got a call that someone would be coming in to check for bugs, they totally tore the room apart with us there looking for them. When I mentioned the cockroaches, they said they were there for bedbugs, but I guess they found nothing. Two days after that, my husband had left for work, and my daughters were asleep, when I felt something pinch my arm. I was half asleep so I smacked my arm, but didnt really pay attention to it. Then all of a sudden I felt something tickling the hairs on my arm, around where I smacked it. I looked down and it was a bedbug! Thats when it clicked why we were getting so many bites. The management tried to convince me that it wasnt. Which was absolutely ridiculous!!! They did tell me however that they recently had a bedbug issue in the room next to us. The whole thing was disgusting. We paid a good amount of money, to stay in a place INFESTED with cockroaches, all while being bitten by bedbugs! They did however send all of our clothes to the dry cleaner, but that should absolutely be expected whereas I didn't bring the bedbugs in there, and if I brought them to my brand new apartment, I would have lost it. We asked for any kind of compensation, yet none was given. I don't recommend this place at all!!!

  • Stayed August 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
1 review
2 of 5 stars Reviewed November 23, 2010

I had stayed at this facility not even a year ago and at that time we were impressed w/ the customer service and the quality. The customer service was okay, but not willing to take the initiative to accommodate. Once we entered the room, there was a moldy uncomfortable smell. I had to buy air fresheners for the room because my girls often complained of the smell. The hot water handle was stripped out in the bathroom. Someone came to look at it, but that was it. The shower was luke warm and the beds were very hard and uncomfortable. My husband and I both agreed this would not be our selection on our next we visit to Bossier, La.

  • Stayed November 2010, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Crossland Economy Studios - Shreveport - Bossier City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crossland Economy Studios - Shreveport - Bossier City

Address: 3070 E. Texas, Bossier City, LA 71111
Phone Number:
Location: United States > Louisiana > Bossier City
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#8 Business Hotel in Bossier City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crossland Economy Studios - Shreveport - Bossier City 2*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Extended Stay, Booking.com, Tingo, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Crossland Economy Studios - Shreveport - Bossier City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crossland Economy Studios Shreveport

Owners: What's your side of the story?

If you own or manage Crossland Economy Studios - Shreveport - Bossier City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.