nice friendly people, cozy bed to sleep in, very accommodating with the stove, minifridge, and microwave and last but not least.. affordable :) next time we take a trip to the shreveport/bossier area, we will book with crossland.

I had a very great experience staying here! The rooms were clean and had everything I needed for my month during relocation. It's in a really great area with a lot of things in walking distance and a short driving distance to fun attractions. All of the staff were super friendly and helpful during my stay and making it feel like a home away from home. I definitly reccomend this place to friends traveling to that area. All of the reviews I read made me leary of staying there, but the staff seemed too nice on the phone for there to be problems like other reviewers put. I had no problems during my stay at all and couldn't see any of the bad reviews being at all legitimate. I hope this helps!!

My husband was stationed at Barksdale AFB in July, but we had to do the whole military moving process, so my young daughters and I didn't come until August. We needed to find a place to stay for two weeks, until we could get into our new apartment. We were excited about finding this hotel, because the price range was great, it had two beds (which would fit all four of us), a small kitchen table, and kitchenette. Since we were there two weeks the little stove top, and small fridge were a big plus for us staying here. When we first got there there was a few MASSIVE crickets in the room. Being from the north, we had never seen a cricket so big! We got rid of them and forgot about it though. As the nights went on we were all getting little bite on us, mainly on myself and my youngest daughter. We had spent a lot of time fishing so we thought it could have been from that. So we wrote that off just like the crickets. Well, I am an insomniac, so all of my family would go to sleep and I would be up for hours. It would be dark (except for the bathroom light on) and totally quiet. Thats when I realized, when the lights are out, and everyones silten the roaches come out. I cant tell you how many I killed!!! All over the kitchen area. I killed a lot of big one, but there were hundreds of little babies. So gross. On top of that, about three days before we left we got a call that someone would be coming in to check for bugs, they totally tore the room apart with us there looking for them. When I mentioned the cockroaches, they said they were there for bedbugs, but I guess they found nothing. Two days after that, my husband had left for work, and my daughters were asleep, when I felt something pinch my arm. I was half asleep so I smacked my arm, but didnt really pay attention to it. Then all of a sudden I felt something tickling the hairs on my arm, around where I smacked it. I looked down and it was a bedbug! Thats when it clicked why we were getting so many bites. The management tried to convince me that it wasnt. Which was absolutely ridiculous!!! They did tell me however that they recently had a bedbug issue in the room next to us. The whole thing was disgusting. We paid a good amount of money, to stay in a place INFESTED with cockroaches, all while being bitten by bedbugs! They did however send all of our clothes to the dry cleaner, but that should absolutely be expected whereas I didn't bring the bedbugs in there, and if I brought them to my brand new apartment, I would have lost it. We asked for any kind of compensation, yet none was given. I don't recommend this place at all!!!

I had stayed at this facility not even a year ago and at that time we were impressed w/ the customer service and the quality. The customer service was okay, but not willing to take the initiative to accommodate. Once we entered the room, there was a moldy uncomfortable smell. I had to buy air fresheners for the room because my girls often complained of the smell. The hot water handle was stripped out in the bathroom. Someone came to look at it, but that was it. The shower was luke warm and the beds were very hard and uncomfortable. My husband and I both agreed this would not be our selection on our next we visit to Bossier, La.