Stayed there 8/17/2012 through 8/19/2012.
Pros: Price was good and it's close to the casinos - a far better value than staying at the likes of the Horseshoe/Sams Town/El Dorado/etc. The room was clean, comfortable and quiet. Breakfast was quite good too.
Cons: There are some painfully obvious maintenance issues, each of which the maids should be reporting to management rather than customers having to do the deed: Closet door off the tracks, making it very difficult to use. Bathtub fixtures leaked, and they obviously knew about this because the faucet was turned off so tight that I could hardly turn it on. Flush lever on the toilet was almost falling off, although it still worked. While we were there, another patron got stuck in one of the elevators...tried calling for help and it fell on deaf ears.
Wireless Internet had good signal and would connect to my devices on the 3rd floor where we stayed, but it wouldn't connect to anything on the Internet. It worked fine in the lobby though. So if you plan on using the Internet in your room, you'll probably be out of luck.
For my money, the Marriott TownPlace Suites next door is a far better value (stayed there before). It's a much nicer property, very well maintained and everything works there.
Room Tip: Ask for a room that has recently been properly maintained. The 3rd and 4th floor rooms are quieter.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 21, 2012
Dear Soitenly,
Thank you so much for your review. We’re glad you enjoyed our breakfast. We apologize for the quality of services you received during your recent stay. We apologize for the wireless signal, we’re working with our internet provider to fix the problem. We have also reported the malfunctioning of the faucets in your guest room to our maintenance team. We will resolve the issue with our maintenance team and hope you will consider staying with us at again the next time you return to the area.
Gary Theus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.