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“Great location. Nice people and facilities.” 5 of 5 stars
Review of Hilton Garden Inn Shreveport Bossier City

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Hilton Garden Inn Shreveport Bossier City
3.0 of 5 Hotel   |   2015 Old Minden Rd, Bossier City, LA 71111 (Formerly Bossier Hotel & Suites)   |  
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Ranked #3 of 33 Hotels in Bossier City
Certificate of Excellence 2014
Waco, United States
1 review
“Great location. Nice people and facilities.”
5 of 5 stars Reviewed July 18, 2013

A real bargain - quality facility and service for a reasonable price. Easy access to the casinos with a shuttle service for those who may drink a beer or two. Nice pool and excellent buffet breakfast. I plan to use this as my future home base for future trips to Shreveport.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review, July 25, 2013
We are honored to serve as your future home base when visiting Shreveport! Thank you so much for staying with us and for your kind review. We look forward to seeing you soon!
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207 reviews from our community

Traveler rating
    153
    38
    10
    2
    4
See reviews for
36
55
8
85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Leesville, United States
1 review
4 of 5 stars Reviewed July 17, 2013

I love the location, look, feel and cleanliness of this hotel. The only real drawback is the lack of complimentary breakfast, however, if you are willing to pay the 10.95 for the made to order breakfast it is top notch.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review, July 18, 2013
Thank you for staying with us this week. We are glad you enjoyed your stay and appreciate you taking time to share your experience.

Our hotel is a focused service brand which means that you get the uspcal amenities of a full service Hilton without the additional cost for items such as valet parking, high speed internet, and bell service. We will be happy to help you with you bags if needed but without expectation of a tip.

Also, we don't build breakfast in the rate at Hilton Garden Inn so you are not paying for something unless you use it. Some guests may choose to dine onsite and others may eat at a local restaurant or not at all. If that is the case, they only pay if they want to dine with us. As you mentioned, the breakast is reasonably priced at $10.95, is cooked to order and is all you can eat.

We are thrilled that choose us and look forward to serving you again in the future!
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Dallas, United States
1 review
5 of 5 stars Reviewed July 17, 2013

I was traveling through from SC, I was able to get this hotel last minute for a great price. Will for sure stay here again if needed. The room was very clean and the bed was alot more comfortable than expected. The bathroom and towels were well kept. Great Shower pressure.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review, July 18, 2013
We are so glad you selected our hotel at the last minute and that you were pleased with the results of your decision! Your great review means a lot and we are happy to hear that you will stay with us again when visiting Shreveport/Bossier City in the future.

Thank you for taking time to share your experience!
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Conroe, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 13, 2013

The hotel was nice. could not get adjoining rooms. Could not order drinks or food for pool side. Toilet paper in bathroom ran out no spare rolls in rooms. I would and will stay here again. Side street coming in or out is a hazard needs a sign letting people know it is a street not a drive way from parking lot.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review, July 17, 2013
I apologize that you were unable to get adjoining rooms over the holiday. We have a limited number of adjoining rooms available and they are especially popular on the weekends. There is no reason you should not have had enough toilet paper. I apologize and will share your comment with our Executive Housekeeper.

Great idea on offering poolside fare and drinks. We discussed it in a meeting yesterday and are looking at the feasibility of adding the service in the future. We appreciate all of your great suggestions on making our hotel even better and are so glad to hear you are coming back!

Thank you for your business!
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A TripAdvisor Member
5 of 5 stars Reviewed July 11, 2013

Loved it! Everyone from maid service to management was extremely cordial and helpful. We had 3 rooms with 9 people. Food and restaurant service was great. Big rooms, comfortable beds, and very clean. We will definitely stay at a Hilton Garden Inn on future travel.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review, July 17, 2013
Glad to hear you will stay with us again in the future! And equally as importantl that our staff made such a favorable impression. We are new so you would expect nice and clean but it is our people that truly make the difference.

We appreciate your business so much and would be honored to serve you anytime your travels bring you back to Shreveport/Bossier City!
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Shreveport, United States
1 review
5 of 5 stars Reviewed July 10, 2013

Friendly service. Hospitable staff. HHonors Quality. Very clean as can be expected with Hilton Garden Inns. Easy access from the interstate. I always look for HGI and recommend them. HHonors is a great system and easy to use.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review, July 17, 2013
We appreciate your participation in the Hilton HHonors program and greatly appreciated your very kind review. We would be honored to welcome you back anytime you are visiting our area. Thank you for you staying with us!
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Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 8, 2013

This place is sooo clean and nice... its worth it! Easy access to the freeway and great restaurants!
I love the cleanliness of the room and the atmosphere in the lobby area.
Although, the staff that checked me into my room was not friendly. She was not friendly, like she hates to be there! She looks like she was not prepared for her shift and I felt like when I checked in, like I am bothering her :( BUT overall. Everything else were good! I will definitely come back and forgive that blond hair front desk clerk! She might be in a very mood next time :)

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review, July 17, 2013
Thanks for the great review despite not a great impression from our front desk agent. The agent mentioned is no longer working at our hotel.

Since we are new, guests expect nice and clean but are pleasantly surprise at how close our location is to attractions and restaurants. We look forward to having you with us again and truly appreciate your business!
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Additional Information about Hilton Garden Inn Shreveport Bossier City

Address: 2015 Old Minden Rd, Bossier City, LA 71111 (Formerly Bossier Hotel & Suites)
Phone Number:
Location: United States > Louisiana > Bossier City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Bossier City
#2 Romantic Hotel in Bossier City
#2 Business Hotel in Bossier City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Shreveport Bossier City 3*
Number of rooms: 177
Official Description (provided by the hotel):
The NEW Hilton Garden Inn Shreveport/Bossier City is centrally located in Bossier City, with easy access to I-20, 2 miles or less from 6 casinos, Louisiana Boardwalk, downtown Shreveport, attractions, restaurants, and shopping. Complimentary shuttle within a 5 mile radius and to and from the Shreveport Regional Airport. ... more   less 
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Also Known As:
Bossier Hotel And Suites
Bossier Hotel Bossier City
Holiday Inn Bossier City
Bossier City Holiday Inn

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