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“Loved it!” 4 of 5 stars
Review of Margaritaville Resort Casino Bossier City

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Margaritaville Resort Casino Bossier City
4.0 of 5 Resort   |   777 Margaritaville Way, Bossier City, LA 71111   |  
Hotel amenities
Ranked #7 of 33 Hotels in Bossier City
richardson
Top Contributor
73 reviews 73 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
56 helpful votes 56 helpful votes
“Loved it!”
4 of 5 stars Reviewed April 12, 2014

We had a 4th floor king room with a wrap around balcony. It was a lovely view of the river and the lights of the city. Would have been 5 stars if we hadn't had some ghastly noises coming from the turbines right below us early in the morning, and a cloud of black smoke coming from a vent at 9:00 AM. Other than that, it was perfect. The bed was comfy, and the crown molding around the room really lent an air of old dignity. How about the buffet? Three cheers for those ribs.

Room Tip: The breakfast buffet was great! The video poker machines seemed fairly loose.
See more room tips
  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margaritaville40044, Guest Relations Manager at Margaritaville Resort Casino Bossier City, responded to this review, April 18, 2014
Aloha from Margaritaville!

We are so happy you enjoyed your stay with us and want to apologize for the motor starting up that disturbed your rest and hope you have a much more positive experience on future stays with us.

Thank you so much for reviewing us on TripAdvisor. Keep us informed on how we are doing.

Sincerely,
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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558 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • English first
  • Any
English first
Lafayette, Louisiana
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2014

Best Spring Break Ever! Margaritaville Resort Casino is well worth your money. My family and I had so much fun! Close restaurants and shopping at hand! The staff were very professional and personable. They made our stay more enjoyable. Will definitely return

Stayed March 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margaritaville40044, Guest Relations Manager at Margaritaville Resort Casino Bossier City, responded to this review, April 8, 2014
Dear Getaway:

Thank you for taking your time to provide a review of Margaritaville Resort Casino. Even though it was a quick trip you obviously had a good time and we appreciate your comments regarding our crew members.

We hope you return soon for more of the Margaritaville experience and when you do that you have as wonderful a time as you had on this trip.

Sincerely,
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 6, 2014

After reading the reviews on this site, I was honestly a little nervous about our stay. But I was proven wrong. Valet and check-in was a quick and easy experience. Only thing I would have changed was maybe requesting a room facing the river. Our room was great, very clean. I really enjoyed the 2 complimentary cokes and bottles water in the refrigerator. It was a pleasant surprise. I also enjoyed the shampoo, conditioner dispensers in the shower. The buffet was worth the money...short lines and great service. Our waitress was Ms Kay and she did a fabulous job. We never had to ask for a refill. We enjoyed drinks in the margaritaville bar. Jeremy made excellent drinks and was very friendly. We couldn't smell the smoke from our room or hear any noise at night. We were right by the elevators too. We will definitely be back...can't wait!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margaritaville40044, Guest Relations Manager at Margaritaville Resort Casino Bossier City, responded to this review, April 7, 2014
Aloha from Margaritaville!

Thank you so much for your review. We truly appreciate the fact that you had a great time with us and enjoyed the food and service you received. Kay is a very special server and Jeremy is a wonderful bartender. Thank you for naming them specifically, we are always thrilled with our guests compliment our crew members. We here at Margaritaville hope that you have the opportunity to return soon for another Margaritaville experience.

Very truly yours,
Guest Experience Manager
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Tyler, TX
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 1, 2014

I recently stayed for the third time and it was much better than my previous review a few months ago (my first stay). Being a Player's Club member from the opening, they called and offered me a free room on a Friday night. Check in is still painfully slow and long and really needs to be worked on.
I asked if I could get a Premium room (the rooms on the corner with the balconies) and was able to do so with no problem.
The room was clean and beds nice. They still have those terribly gigantic pillows, but comfortable beds. Overall, had a great time and enjoyed sitting out on the balcony and enjoying the view.
The casino here has always been pretty good to me for the most part, but you should always sign up and use your card to play. The floor does fill up quickly on the weekends, however.

Room Tip: Try to get a high floor with a river view if possible. Otherwise you get a parking lot or the Louis...
See more room tips
  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margaritaville40044, Guest Relations Manager at Margaritaville Resort Casino Bossier City, responded to this review, April 2, 2014
Dear Much:

Aloha and thank you for taking your valuable time to review us again. We are ever so pleased you had a much better visit this time and truly appreciate your second review. Please return soon for more of the Margaritaville experience and let us know how we are doing.

Sincerely,
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleburne, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 30, 2014 via mobile

Our stay at the hotel started off bad. When we arrived around 7pm we were informed that there were no more non smoking rooms available. Desk clerk informed us that she would find us another hotel. After I started my displeasure she found us a room but was not ready. They did check our bags till the room was ready so we ate at the buffet. All the reviews we had read said it was the best in Bossier City. We must have picked a bad night cause is was bad. What wasn't cold was over cooked. The only highlight was the free beer even though we had a hard time getting refills or any table service. I will scythe room was very nice even though it wasn't the room we reserved.this was about the third time we attended the casino at Mararitaville but was the first time we stayed there. Probably won't stay there again.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margaritaville40044, Guest Relations Manager at Margaritaville Resort Casino Bossier City, responded to this review, April 2, 2014
Aloha:

I want to offer my apologies to you for an experience that was less than you expected.

Thank you for your review.

Sincerely,
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 26, 2014

We stayed here in a glorious (and expensive) luxury suite for the Luke Bryan concert. I must say that the room was wonderful and my only complaint was that we couldn't stay longer!!! Sorry that I can't give a review on the casino, but we didn't have enough time to visit. We did however visit the Margaritaville Restaurant. I'm sorry to say that most of the reviews I had read in advance were actually pretty accurate. The food was great, but for some reason the service was extremely slow. There were only two other couples in the entire restaurant, each having their own servers, and it still took forever to receive our food. Overall the hotel was really nice, and I will definitely revisit.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margaritaville40044, Guest Relations Manager at Margaritaville Resort Casino Bossier City, responded to this review, April 2, 2014
Aloha to Awesome:

Thank you for your review on TripAdvisor of Margaritaville Resort Casino. I want to apologize for the slow service in the Margaritaville Restaurant. Also, I hope you can return soon to enjoy the casino itself.

Thank you for your review. We hope to see you again soon!

Very truly yours,
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 23, 2014

We had a great visit! The hotel staff was outstanding-super friendly and very helpful(especially Brittany at the front desk and Sean at the valet). We avoided the long line at the buffet and ate a good burger and margarita at the cafe. Loved the bedding and towels! Our room was very clean and quiet. Be sure to ask for a river view! Was disappointed the pool was closed, and wish ole Jimmy would replace the plastic plants with real tropical foliage...that would make the whole paradise theme more realistic.
We will return soon!

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margaritaville40044, Guest Relations Manager at Margaritaville Resort Casino Bossier City, responded to this review, April 2, 2014
Aloha Fun:

We are so glad to see you had a fun visit and hope that you return for some more fun and relaxation. Here at Margaritaville Resort Casino our goal is to provide the Margaritaville experience to every guest, every time and it appears you experienced this attitude.

Thank you for your review of us on TripAdvisor.

Sincerely,
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Margaritaville Resort Casino Bossier City

Address: 777 Margaritaville Way, Bossier City, LA 71111
Location: United States > Louisiana > Bossier City
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 33 Hotels in Bossier City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Margaritaville Resort Casino Bossier City 4*
Number of rooms: 395
Official Description (provided by the hotel):
Margaritaville Resort Casino is destined to become the premier casino resort in the Shreveport-Bossier City, LA market. Situated on 19 acres next to the Louisiana Boardwalk Shopping Center, Margaritaville Resort Casino will provide its guests with a casual elegant atmosphere, along with a fun and entertaining tropical paradise experience. ... more   less 
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