First check in time is at 4.. We tried to check in at 4:30 and rooms not ready yet. Anyway we waited in one room till the other was clean at 5:00. Make a long story short when we tried to go to sleep our bed had never been cleaned the sheets had been soiled and stains all over them. Two sheets lay on top of mattress cover that was soiled with what we thought looked like blood and urine. I was speechless. My husband said we payed 200.00 for this..The mattess cover was not even on the mattress it hung from the side. Yes I took pictures and I still can't believe this is what that offered in return.. A comp breakfast. I would have immedeanty left but our family was across the hall asleep. The next morning I asked to speak to the manager and the desk cleark said are you room 321?? So they already knew I was upset. I told them I wasn't paying for this an to return my money immediately. I showed him the pictures and he replied " How Disgusting". He said he returned my money but I still haven't received it. I would recommend the Horseshoe Casino.. It's awesome very clean... If they would of had a room available we would of never stayed here at Boomtown. Wouldn't recommend Boomtown really bad. I've never complained about a Hotel in my life.
- Official Description (provided by the hotel):
- The newly remodeled guest rooms at Boomtown are just steps away from all of the casino action, yet tucked away in a sanctuary where you can recharge. Our 186 rooms include 88 garden suites and four suites. Each room features plush new pillow top mattresses, Plasma TVs and brand new furniture and spacious bathrooms with marble granite finishes and includes a variety of convenient in-room amenities. ... more less
- Reservation Options:
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- Also Known As:
- Boomtown Hotel Bossier City
- Boomtown Bossier City
- Boomtown Casino Hotel
- Boomtown Casino Bossier City