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“Beautiful rooms in hotel, casino was ok” 4 of 5 stars
Review of Boomtown Hotel Casino

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Boomtown Hotel Casino
3.5 of 5 Hotel   |   300 Riverside Drive, Bossier City, LA 71111 (Formerly Casino Magic)   |  
Hotel amenities
Ranked #18 of 33 hotels in Bossier City
Dallas, Texas
Top Contributor
83 reviews 83 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
42 helpful votes 42 helpful votes
“Beautiful rooms in hotel, casino was ok”
4 of 5 stars Reviewed December 8, 2012

We stayed in the hotel for two nights in early Dec 2012 and also gambled here as well. The pros of the room was that it was a beautiful room, had modern decor, had a huge tv with all the cable channels, had a nice shower head and bathroom, had nice towels, and it was quiet. The room was clean and modern. The bed and pillows were very comfortable.The cons were that in the standard room there was no fridge, microwave, or blowdryer, and you had to pay a fee to use the internet in the hotel room. I agree with someone who said the lighting was dark. As for the casino, the pros were that they had blackjack for $5 on some tables and they had absolutely free drinks and they kept coming quicker if you tipped. The cons were that there were not enough penny slots with low bets (1x1) and the casino machines were tight, they barely threw you a few pennies here and there and hardly any free spins. I guess they have to make up for their free drinks somehow. Also, the cantina restaurant was not open anymore and at boomers it was all mainly fried foods or salads, they didn't have any grilled options. The buffet was too much food for too high of a price. We wanted a light dinner so we could fill up on drinks, lol. Overall, it was a enjoyable experience and the best part was the beautiful hotel.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 7, 2012 via mobile

My h husband and I stayed at the boomtown hotel twice and we love the rooms...it was very spacious...the beds were really comfortable and sheets were really clean....I would definitely go back again in the near future

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Top Contributor
59 reviews 59 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed September 25, 2012

Stayed at Boomtown Casino for the 2nd time. The staff is great and very accomodating. The whole place needs a facelift including the casino. The biggest problem however is that the walls are paper thin. You can everything especially bathroom noises from adjacent rooms.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mt. Pleasant, TX
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 25, 2012

Stayed at Boomtown last week. The room was nasty. In the shower the caulking inside bottom of stall was BLACK, very dirty and nasty. We got the whirlpool room and found hairs in the tub. I was very glad to get out of there

Room Tip: Don't stay here!!!!
See more room tips
  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoomtownHotelManager, Manager at Boomtown Hotel Casino, responded to this review, September 4, 2012
Thank you for taking the time to review our property. Our guests feedback is extremely important to us! Although no one likes to hear of a guest experience such as yours I appreciate the opportunity it presents to do a better job moving forward. Our Housekeeping and Facilities team will be working very dilligently to ensure that all of our guests have clean and comfortable accomodations. I do hope that you will visit our property again and give us the opportunity to create a wonderful Boomtown experience for you.
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Vancouver, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 24, 2012

This is a very standard, middle-of-the-road casino hotel. It was clean, quiet and comfortable, but not exceptional in any way. We booked the room online for a one-night stay and got a very good price, and so for a decent night's sleep it was a good value.

From the large parking lot the hotel lobby is accessed via the casino, which is pretty standard for casino hotels; it means you're hiking your luggage a bit from parking to the hotel. The front desk staff was competent though not effusive. The very large "two queen bed" room had obviously been updated recently, which was nice.

The location is across the river from downtown Shreveport along Casino row, so it's not really in walking distance to anything of interest but it's an easy drive from the hotel to anything in Shreveport.

Though not enamored with this hotel the only complaint I have is that wifi is not free. Otherwise we received a standard modern hotel room at a good price.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoomtownHotelManager, Manager at Boomtown Hotel Casino, responded to this review, September 4, 2012
Thank you for your comments in regards to our property. We are looking for new and innovative ways to wow our guests every day! We have just completed renovations to our sixth floor and we are thrilled! I do hope you will visit us in the future and have the opportunity to experience 6! We do have a business center located next to the front desk for all guests internet and printing needs. We hope to see you soon!
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New Orleans, Louisiana
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 18, 2012

it is diffrent here kind of thought they think but a few coalts of paint and all is good they want to be a high class hotle but miss on a lot of notes not family friendly at all kind of donty want familys at all we were there only for one nite thank god but had a 11 month old and 7 yr old anmd not much for them besides pool and in roomn games
was not clean at all found a used hair comb and a piece of pizza crust in room will not be back

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoomtownHotelManager, Manager at Boomtown Hotel Casino, responded to this review, September 4, 2012
Thank you for visiting Boomtown Casino & Hotel. We have been working very hard to ensure our hotel property is ideal for everyone. We have just completed renovations to our sixth floor and have some exciting offerings right around the corner. Please accept my apologies for the items you found in your room. I have shared your review with our housekeeping staff and they are committed to providing clean and comfortable accomodations to all of our guests. I do hope that you will find the time to visit us again! A wonderful Boomtown Experience is waiting for you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
51 reviews 51 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed August 8, 2012 via mobile

We arrived around 6 pm Monday afternoon and while checking in was informed there was a $50.00 deposit per room and I was not informed of this when booking the rooms nor was it on the email they sent with the confirmation. They will charge your card and will then refund it within 7-14 days. The first room they tried putting us in had mold all over the ceiling and smelled #317 so we called the front desk and requested a new one which they did provide us with and it was much better. The beds were comfortable and room was clean. I have stayed at several casino hotels this was my first time at Boomtown and I think out of all the casino hotels in shrevport/bossier city I would stay at either El Dorado or Horseshoe. One advantage to Boomtown is that it's right down the road from the Boardwalk but Horseshoe is even closer.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoomtownHotelManager, Manager at Boomtown Hotel Casino, responded to this review, August 12, 2012
I appreciate you taking time to review our property. I apologize that our deposit policy was not discussed with you prior to your arrival. I have reviewed your comments with our reservation team and we will work dilligently to ensure this does not happen again. I am pleased that our front desk team was able to respond quickly to your room change request. Our facilities team will make sure that your first room is top notch for our next guest. Thanks again for bringing your concerns to our attention. I certainly hope that you will give us a second chance and visit our property again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Boomtown Hotel Casino

Address: 300 Riverside Drive, Bossier City, LA 71111 (Formerly Casino Magic)
Location: United States > Louisiana > Bossier City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Casino Hotel in Bossier City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Boomtown Hotel Casino 3.5*
Official Description (provided by the hotel):
The newly remodeled guest rooms at Boomtown are just steps away from all of the casino action, yet tucked away in a sanctuary where you can recharge. Our 187 rooms including 88 garden suites and four themed suites. Each room features plush new pillow top mattresses, Plasma TVs and brand new furniture and spacious bathrooms with marble granite finishes and includes a variety of convenient in-room amenities. ... more   less 
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Also Known As:
Boomtown Hotel Bossier City
Boomtown Bossier City
Boomtown Casino Hotel
Boomtown Casino Bossier City

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