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Boomtown Hotel Casino: Traveler Reviews

3.5 of 5
300 Riverside Drive, Bossier City, LA 71111 (Formerly Casino Magic)
Hotel amenities
Boomtown Hotel Casino
Ranked #16 of 32 hotels in Bossier City
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88 reviews from our community

    Trip type
Traveler rating
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    31
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Date Rating
Texas
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Noisy”
2 of 5 stars Reviewed September 25, 2012

Stayed at Boomtown Casino for the 2nd time. The staff is great and very accomodating. The whole place needs a facelift including the casino. The biggest problem however is that the walls are paper thin. You can everything especially bathroom noises from adjacent rooms.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MarookaTexas about Boomtown Hotel Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mt. Pleasant, TX
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Dirty room”
2 of 5 stars Reviewed August 25, 2012

Stayed at Boomtown last week. The room was nasty. In the shower the caulking inside bottom of stall was BLACK, very dirty and nasty. We got the whirlpool room and found hairs in the tub. I was very glad to get out of there

Room Tip: Don't stay here!!!!
See more room tips
  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Marsha H about Boomtown Hotel Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoomtownHotelManager, Manager at Boomtown Hotel Casino, responded to this review
September 4, 2012
Thank you for taking the time to review our property. Our guests feedback is extremely important to us! Although no one likes to hear of a guest experience such as yours I appreciate the opportunity it presents to do a better job moving forward. Our Housekeeping and Facilities team will be working very dilligently to ensure that all of our guests have clean and comfortable accomodations. I do hope that you will visit our property again and give us the opportunity to create a wonderful Boomtown experience for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Vancouver, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“OK value, a "safe bet", but it won't charm you”
3 of 5 stars Reviewed August 24, 2012

This is a very standard, middle-of-the-road casino hotel. It was clean, quiet and comfortable, but not exceptional in any way. We booked the room online for a one-night stay and got a very good price, and so for a decent night's sleep it was a good value.

From the large parking lot the hotel lobby is accessed via the casino, which is pretty standard for casino hotels; it means you're hiking your luggage a bit from parking to the hotel. The front desk staff was competent though not effusive. The very large "two queen bed" room had obviously been updated recently, which was nice.

The location is across the river from downtown Shreveport along Casino row, so it's not really in walking distance to anything of interest but it's an easy drive from the hotel to anything in Shreveport.

Though not enamored with this hotel the only complaint I have is that wifi is not free. Otherwise we received a standard modern hotel room at a good price.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask StocktonToMalone about Boomtown Hotel Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoomtownHotelManager, Manager at Boomtown Hotel Casino, responded to this review
September 4, 2012
Thank you for your comments in regards to our property. We are looking for new and innovative ways to wow our guests every day! We have just completed renovations to our sixth floor and we are thrilled! I do hope you will visit us in the future and have the opportunity to experience 6! We do have a business center located next to the front desk for all guests internet and printing needs. We hope to see you soon!
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New Orleans, Louisiana
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“so so”
3 of 5 stars Reviewed August 18, 2012

it is diffrent here kind of thought they think but a few coalts of paint and all is good they want to be a high class hotle but miss on a lot of notes not family friendly at all kind of donty want familys at all we were there only for one nite thank god but had a 11 month old and 7 yr old anmd not much for them besides pool and in roomn games
was not clean at all found a used hair comb and a piece of pizza crust in room will not be back

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask chefwhogoes about Boomtown Hotel Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoomtownHotelManager, Manager at Boomtown Hotel Casino, responded to this review
September 4, 2012
Thank you for visiting Boomtown Casino & Hotel. We have been working very hard to ensure our hotel property is ideal for everyone. We have just completed renovations to our sixth floor and have some exciting offerings right around the corner. Please accept my apologies for the items you found in your room. I have shared your review with our housekeeping staff and they are committed to providing clean and comfortable accomodations to all of our guests. I do hope that you will find the time to visit us again! A wonderful Boomtown Experience is waiting for you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Not my first choice”
2 of 5 stars Reviewed August 8, 2012 via mobile

We arrived around 6 pm Monday afternoon and while checking in was informed there was a $50.00 deposit per room and I was not informed of this when booking the rooms nor was it on the email they sent with the confirmation. They will charge your card and will then refund it within 7-14 days. The first room they tried putting us in had mold all over the ceiling and smelled #317 so we called the front desk and requested a new one which they did provide us with and it was much better. The beds were comfortable and room was clean. I have stayed at several casino hotels this was my first time at Boomtown and I think out of all the casino hotels in shrevport/bossier city I would stay at either El Dorado or Horseshoe. One advantage to Boomtown is that it's right down the road from the Boardwalk but Horseshoe is even closer.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask Gja826 about Boomtown Hotel Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoomtownHotelManager, Manager at Boomtown Hotel Casino, responded to this review
August 12, 2012
I appreciate you taking time to review our property. I apologize that our deposit policy was not discussed with you prior to your arrival. I have...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Boomtown Hotel Casino

Also Known As:
Boomtown Hotel Bossier City
Boomtown Hotel
Boomtown Bossier City
Boomtown Casino Hotel
Boomtown Casino Bossier City
Address: 300 Riverside Drive, Bossier City, LA 71111 (Formerly Casino Magic)
Region: United States > Louisiana > Bossier City
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 32 hotels in Bossier City
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The newly remodeled guest rooms at Boomtown are just steps away from all of the casino action, yet tucked away in a sanctuary where you can recharge. Our 187 rooms including 88 garden suites and four themed suites. Each room features plush new pillow top mattresses, Plasma TVs and brand new furniture and spacious bathrooms with marble granite finishes and includes a variety of convenient in-room amenities. ... more   less 
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