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“Great Choice!” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Bossier City

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Holiday Inn Express Hotel & Suites Bossier City
2.5 of 5 Hotel   |   7970 E Texas St, Bossier City, LA 71111   |  
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Ranked #12 of 33 Hotels in Bossier City
Darien, Illinois
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great Choice!”
4 of 5 stars Reviewed May 15, 2013

This hotel is very neat, and clean. All of the staff were very friendly and cared to make our trip the best possible. The room was large. Each bed had 4 pillows and we all slept very well. The refrigerator was larger than most hotel frigs and the microwave held "TV dinners". Alicia manned the breakfast area with such skill that it was fun to watch. Scrambled eggs and sausage links one day and pre-made omelets and sausage patties the next day. Make-your-own pancakes, danish, cereal, yogurt, hard boiled eggs and more. The pool was very well maintained and crystal clear. The coffee was good. We used the washers and dryers available on the 2nd floor. Just be careful with children, because the water in the bathroom can get very hot. You control the room temperature by theromstat, not push button. We will return.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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54 reviews from our community

Traveler rating
    18
    21
    9
    3
    3
See reviews for
22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
North Houston, Texas
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed March 14, 2013

This hotel is rundown. It needs a remodeling urgently!!!
The only reason we booked is because it has a great deal. The bed is very uncomfortable. The room was clean and recently painted . The common areas and the carpet on the hallway are dirty. This probably because one of the main attractions is the indoor pool. It can be fixed if the put tile floors on the common areas. Even with a good price is not worthy. We will not go there again.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review, April 2, 2013
Dear BSCMDA,

Thank you for your recent stay and leaving us a review. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am sorry that we were not able to deliver based on your expectations on this day due to the condition of the bed and ambiance of the property. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.

Once again, many thanks for the review and I hope to have the opportunity of welcoming you back to stay with us in the future.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 9, 2012 via mobile

This HIE is extremely clean and comfortable. The rooms and the lobby are nicely appointed. It is located in a very convenient place. The staff has been very friendly and helpful. I would definitely recommend a stay here.

Stayed December 2012
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Beaver, Pennsylvania
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 20, 2012

Stayed in this hotel while visiting family in the area. It is new, sparkling clean, convenient and in safe location. We stayed on Friday and Saturday nights and breakfast was excellent with very good selection. We didn't, but you could walk to Harrah's. There is a new Comfort Inn next door if you want to comparison shop. There is a convenience store and gas station across the street.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Crestview, Florida
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 12, 2012

Three girls and I stayed here for a weekend get away/business travel. The hotel was nice and very clean. It was convenient off the interstate, and driving distance to other sites weren't too bad. The only complaint I had was the attitude of the front desk staff. Every time we asked a question, I felt the answers were rushed and incomplete. If I have to ask another question in a different form just to get a COMPLETE answer from you, then you're clearly not listening to the guest. One agent even rolled her eyes at me. Housekeepers were very friendly, and greeted you throughout the hotel. Other than the front desk staff, it's a great place to stay

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Louisiana
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 18, 2012 via mobile

This is a new hotel and everything was very clean looking. The bed was very comfortable with a pillowtop mattress and selection of soft and firm pillows. There was a generous supply of items in the vanity area. Our only disappointment was the breakfast. It seemed difficult to keep items supplied as there was only one person working the area. There was a pancake maker which was broken. It had the usual items--biscuits, gravy, eggs, cereal, etc.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fort Worth, Texas
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 21, 2012

Our stay was brief, but I have only high marks. We arrived late in the evening and the crib was already in the room as requested (I always like to see requests noticed and acted upon). The hotel itself appears new and was clean, quiet and well decorated. The staff was friendly and the morning breakfast was normal for HIE. It is located across the parkinglot from Harrah's Casino. My only complaint, which is minor, is that there was a blinking green light on the smoke detector that annoyed me in the dark room.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Bossier City

Address: 7970 E Texas St, Bossier City, LA 71111
Phone Number:
Location: United States > Louisiana > Bossier City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 33 Hotels in Bossier City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Bossier City 2.5*
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