We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“New Hotel, Still Working Out the Kinks” 3 of 5 stars
Review of Holiday Inn Express Hotel & Suites Bossier City

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Holiday Inn Express Hotel & Suites Bossier City to your Saves list
Holiday Inn Express Hotel & Suites Bossier City
2.5 of 5 Hotel   |   7970 E Texas St, Bossier City, LA 71111   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #13 of 33 Hotels in Bossier City
Little Elm, Texas
Top Contributor
288 reviews 288 reviews
53 hotel reviews
Reviews in 120 cities Reviews in 120 cities
140 helpful votes 140 helpful votes
“New Hotel, Still Working Out the Kinks”
3 of 5 stars Reviewed July 18, 2012

This hotel had been open all of 5 months when we stayed here. The hotel is located within walking distance of the Harrah's Casino at Louisiana Downs. Upon arriving into the lobby, the newness was visible with everything being very bright and clean. Unfortunately the newness could also be smelled as throughout the hotel it had the new paint, new carpet, etc. smell to it. Check in was quick and the desk attendant friendly; however, I had booked a room to occupy four people and was given a King room. The staff tried to accomodate by bringing us the ONE roll away they had on site. We made it work with my daughter sharing the king bed with my wife and I with my son on the roll away. The elevator could be heard throughout the night and was extremely loud for a new hotel. As for the room, it was clean and comfortable (for two people). There are a few spots on the bathroom floor which appear to be more related to either spilled paint, carpet adhesive, etc. than it was dirt/grime. The room did contain a refrigerator and microwave which is always a nice luxury. All doors except for the main door are secured and require key access to enter. The next morning the breakfast was very good with a decent variety of hot foods and continental breakfast choices. Checkout was quick and the desk staff equally as friendly as the eveing crew. I like the hotel as a whole and think it has great potential but there are just too many newness related quirks and issues for me to rate it higher.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

38 reviews from our community

Traveler rating
    11
    17
    8
    0
    2
See reviews for
16
5
1
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Franklin, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 28, 2012

The staff is very nice and helpfull. The hotel is very clean. The pool is very clean. The rooms are very clean and comfortable. The breakfast is as good or better than you could go out and order. This place is close to any thing you you need and the parking is real good and safe. When in Bossier City this will be the only place I stay from now on.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
Reviews in 14 cities Reviews in 14 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 30, 2012

We got sent here from Horseshoe since they were full. The Mariott was full as well. Lots of parking, spacious entry. Two porters with wheels to carry your stuff to the rooms. No valets or valet service. No room service. No restaurants but some in the area like Waffle House and Taco Bell as well as Harrah's restaurants and buffet. Race Track gas station down the street for munchies 1/2 mile off. Good gas prices. You can walk to Harrah's but a car is more convenient. It is about 1/4 mile off.
Rooms are comfy but not large. Queen beds. 4 pillows/bed. foot stand for luggage. Shower and regular sized tub. Marble tops to bathroom with stand and extra towels below stand. Toiler paper is so far off you better have long arms.It is attached to stand but the toilet is a long reach from there. Tile floors. Toilet is 1.6 gallon, white color as is tub and sink.
Carpeted floors near bed. The hall closet has a door that swings open and blocks the bathroom door. Poor planning. Full sized iron and ironing board. Wall air conditioner. Shower has a handle for safety to enter and leave tub but no mat to prevent sliding in tub. Plush towels. Toiletries on stand next to sink, including shampoo and body lotion, conditoner, etc. Sewing kit is even in there and ear kit for cleaning ears with cotton tips. Shower cap in a kit too.
Two elevators. Not too speedy. Drink machines and ice in hall near elevators.
Hallway is narrow so passing is a little difficult for a lot of people. Outside doors have pneumatic closure so watch those fingers ! 25 inch flat screen TVs. Lots of channels. Coffee maker is single cup. The only give you enough for one cup...a joke. Lots of coffee in lobby. Sometimes they are out so you have to get onto them about it. Rolls, eggs, sausage, biscuits and gravy, yogurt, milk, chocolate milk, toast, cereal all are breakfast items.
Business center has two screens/CPUs with printer and is super small area . Free WiFi in hotel for your personal laptop. Nice treadmill area for working out. Pool is 4.5 ft deep standard size in back. Gated area so small kids do not get in there by mistake. They have a big gas grill in that area. Oh sure like I am going to use it ! Lots of outside seating near pool.
Easy check in and out. No complaints there. Parking can get tight on weekends and during events like the horse races. 100 percent no pet and no smoking policy. 100.00 charge if you smoke or mess up the room too much. Door key opens outside doors to hotel at night. You know the drill ...insert the card and the light turns from red to green. Front doors open all night that I saw since it is near the casino. Tile floors a little slick outside in lobby when being mopped so be careful !

Room Tip: First floor room is more accessible if you have a lot of luggage. Bring a car.
See more room tips
  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express Hotel & Suites Bossier City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Bossier City

Address: 7970 E Texas St, Bossier City, LA 71111
Phone Number:
Location: United States > Louisiana > Bossier City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 33 Hotels in Bossier City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Bossier City 2.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Orbitz, Priceline, Despegar.com, Agoda, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Hotel & Suites Bossier City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites Bossier City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.