I stayed here while my Mom was in the hospital and got a fantastic rate from hotels.com. The room was huge and very comfortable and it was top notch. My chief complaint was the hotel staff. The front desk clerks that were on duty were two flaming queens that looked like something from a comedy movie. I don't care if they are gay but the over the top speech doesn't set the tone of a professional staff.
Next, I ate breakfast in the 8 ounce Burger Bar and had horrible service. The price, especially for this area, was outrageous. I had to literally beg for a coffee refill and it took forever to get my waitress to bring my chech and then bring me change.
Monday -Thursday can be a bargin for cheap rooms but the professionalism of the staff shows a lack of respect for the customers.
My advice is to stay in hotel for the great rooms but go somewhere for your food.
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- Horseshoe Hotel Luxury All Suite
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