My wife and I booked a room 2 months in advance. We got to the hotel around 1 pm and tried to check in. The lady at the desk told us to there were no rooms available yet and to check back in an hour. An hour later, still no rooms. At 4:30, past check in time, still no rooms. Before leaving for our event, the staff assured us our room would be ready upon our return. We got back around 1 am, and STILL NO ROOMS! Staff was rude and unapologetic. Spent the night in the car in the parking lot. Absolutely miserable experience. We have stayed at several other Shreveport hotels with no problems. Diamond jack's is TERRIBLE! Don't stay here!
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- Also Known As:
- Diamondjacks Hotel Bossier City
- Isle Capri Hotel Casino Bossier City La
- Diamondjacks Bossier City
- Isle Capri Bossier La