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TownePlace Suites Shreveport/Bossier City: Traveler Reviews

2.5 of 5
1009 Gould Drive, Bossier City, LA 71111
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TownePlace Suites Shreveport/Bossier City
Ranked #7 of 32 hotels in Bossier City
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42 reviews from our community

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Traveler rating
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    16
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Date Rating
Dallas, Texas
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
“Could be in a better location”
3 of 5 stars Reviewed August 13, 2012

Newer-looking property, but located in a run-down commercial area. There is a good chain steakhouse across the street but no other restaurants close by. Staff is very friendly but this a minimal service property. The free breakfast had no eggs or bacon/sausage as usually found in these properties. Very small exercise room. The small pool was ok but several of the lounge chairs were broken. Be aware the property is located near an active freight train track.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask UFTAMU about TownePlace Suites Shreveport/Bossier City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barnabas_13, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review
August 17, 2012
Dear Valued Guest,

I want to personally thank you for filling out our TripAdvisor survey. We treat responses as our hotel's score cards, and it means a lot to us as a team when we are graded. I am sorry we were not able to meet all of your expectations. We believe in, above all, providing superior service, and should you need anything in the future, please feel free to contact me directly, via phone or email.

Again, thank you for making the effort to share your thoughts. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we may demonstrate our commitment to your comfort.

Barnabas Chamberlain
General Manager
TownePlace Suites Bossier City, LA
bchamberlain@vistahost.net
318.741.9090
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shawnee, Oklahoma
Top Contributor
170 reviews 170 reviews
47 hotel reviews
Reviews in 76 cities Reviews in 76 cities
57 helpful votes 57 helpful votes
“Another nice stay”
5 of 5 stars Reviewed July 17, 2012

This was another stay at this location. It had been over a year. Staff is very good and tries to accommodate requests. Our suite (King studio) was clean and quiet. Fresh coffee seemed to be available throughout the day.

Breakfast is not fancy but sufficient. My husband had a waffle. I had toast which is my usual and thankfully there was wheat (in addition to white) bread available. Chocolate milk!!!! YEAH! Favorite of children and adults :)

Good location is convenient to restaurants (be sure to go to Ralph and Kacoo's for seafood) and other shopping.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by PhDNana for Bossier City
Ask PhDNana about TownePlace Suites Shreveport/Bossier City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barnabas_13, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review
July 19, 2012
Dear Valued Guest,

Thank you for taking the time to survey us on tripadvisor. We as a team greatly appreciate any feedback we receive and love to hear how we are doing!

I will certainly share the positive feedback with the entire team and was very happy to hear how much you enjoyed our breakfast on your return trip!

If there should be anything I can assist you with between now and your next visit to Bossier City, please do not hesitate to contact me directly!

Thank you,

Barnabas Chamberlain
bchamberlain@vistahost.net
(p)318.741.9090
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“If you plan on staying longterm then....”
3 of 5 stars Reviewed July 1, 2012

this is probably the place for you. We stop here on our way home to Texas, we love Marriot properties but this place is not for short stays. Upon arrival, you get the feeling that alot of the people that are there actually stay/LIVE at this location. Alot of hanging out around the premises. The room was nice but just the overall feeling when we arrived was a turn off. We checked in around 5-6pm and left by 5 30am. We were traveling for 12 hours and just need a place to stop. Next time we will drive it a little more to find another place. No complaints about the room it was clean, the rugs in the hall were stained and very noticeable. Then on the way out I wanted to run in after hubby turned the key card in and grab a cup of coffee but I saw that you had to get buzzed in so I passed and drove to Mcdonalds about an hour later. Just a different atmosphere for us.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Inspired00 about TownePlace Suites Shreveport/Bossier City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review
July 3, 2012
Dear Valued Guest!

Thank you for the review on tripadvisor. You hit some key points, but i was sorry to see you did not full enjoy your stay...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
69 reviews 69 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
“Great hotel - especially for the price”
4 of 5 stars Reviewed June 15, 2012

Great rooms - great design. Quick and easy to get to in an otherwise tough place to find a decent hotel. Was pleasantly surprised. Left pillows, front desk staff held them until we could pick them up - their follow up was fantastic. A tiny gem!

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TexasTimes T about TownePlace Suites Shreveport/Bossier City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review
June 22, 2012
Dear Valued Guest,

Thank you for the wonderful response! It is always great to hear positive feedback and pass it along to the team. They do a wonderful job a truly reflect our values!

We hope you can stay with us next time you visit the Bossier City area and if there is anything you may need between now and then, do not hesitate to contact us!

Thank you,

Barnabas Chamberlain
General Manager
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Milwaukee, Wisconsin
Top Contributor
59 reviews 59 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
“Nice hotel.”
4 of 5 stars Reviewed June 2, 2012

The location itself is not that great if you want to stroll or have a nice view, but it's not too far from the Boardwalk or freeway. The room is well-equipped. The towels could be better though. The breakfast is run-of-the-mill. The pool looked dirty, but we didn't use it. The rooms could also be soundproofed better.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ScenicSights about TownePlace Suites Shreveport/Bossier City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barnabas_13, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review
June 4, 2012
Dear Valued Guest,

I appreciate your feedback in regards to the location and condition of the hotel. I am always thankful to receive positive feedback from guest and in ways to improve the hotel.

If you should ever need anything in the future or your return visit to Bossier City please do let me know via phone or email!

Again, thank you for taking the time to respond to your stay and i look forward to seeing you again!

Barnabas Chamberlain
General Manager
bchamberlain@vistahost.net
318.741.9090
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wingate by Wyndham Bossier City
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Additional Information about TownePlace Suites Shreveport/Bossier City

Also Known As:
Towneplace Suites Shreveport/Bossier City Hotel Bossier City
Towneplace Suites Shreveport/Bossier City Hotel
Address: 1009 Gould Drive, Bossier City, LA 71111
Phone Number:
Region: United States > Louisiana > Bossier City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Bossier City
#7 Business Hotels in Bossier City
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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