We stayed at the Springhill Suites because of their tie to Harrah's. I have to say I didn't know what to expect but was pleasantly surprised. The rooms are nice - they have a large working desk area, a couch for watching tv. The bed was comfortable with feather pillows....and most importantly for Louisiana, the air conditioner worked very well.
I will say the breakfast was not good at all - they had some type of fake eggs that were really bad, and the turkey sausage patties were terrible. it was free, so you get what you pay for.
I have to make a special call out to Edrick who was at the front desk during our entire visit. He was awesome - friendly, knew our name and called us by name as we entered an exited, and whatever questions we had, he would track down the information for us. He was a terrific example of superior customer experience.
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- Also Known As:
- Springhill Suites Shreveport-Bossier City/Louisiana Downs Hotel Bossier City
- Springhill Suites Bossier City