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“Nice hotel, great staff” 5 of 5 stars
Review of SpringHill Suites Shreveport-Bossier City/Louisiana Downs

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SpringHill Suites Shreveport-Bossier City/Louisiana Downs
3.0 of 5 Hotel   |   8010 E. Texas Street, Bossier City, LA 71111   |  
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Ranked #9 of 33 Hotels in Bossier City
Arlington, Texas
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
“Nice hotel, great staff”
5 of 5 stars Reviewed October 1, 2012

This is a very nice hotel. The staff is considerate and efficient and the rooms are updated, clean and in good repair. They have a very nice breakfast in the mornings and small market with drinks, snacks and necessities for other times of the days.

This hotel is literally in the parking lot of the Louisiana Downs, which made for a fun trip. convenient.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua R, Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review, October 6, 2012
Thank you so much for taking the time to review the SpringHill Suites Shreveport/Bossier City - Louisiana Downs. I am always excited to hear when our guests have a wonderful time! We enjoy ensuring all of our guests feel comfortable during their time away from home. We are looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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116 reviews from our community

Traveler rating
    55
    31
    17
    10
    3
See reviews for
25
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17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Texas
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
Reviews in 14 cities Reviews in 14 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 27, 2012

This hotel is about 1/4 mile from the Harrah's casino. Close by is the Holiday Inn Express. The lobby is spacious and has and open air large seating area for the morning breakfast, there is a business center with two screens using iBAHN high speed cable which is free and is in the room as well, check-in was hassle free very friendly staff. Lots of coffee 24/7 in lobby. We were here complements of the Horseshoe Casino which was booked. Room was on the first floor. Excellent air conditioning with a built in Trane in the wall and thermostat.
46 inch screen TV. Sectional couch, two separate brush steel end tables, very swank. Brush steel framed pictures on the wall. Study desk with sliding sectional glass to give the person in the beds an unlit sleeping area. Phone on desk and near beds. Ergonomic adjustable chair. Outside sink in a kitchenette with a 6 cup coffee maker, with microwave on glass shelf above sink, small fridge below. Doors have pneumatic closure so watch the fingers.
Two queen beds and two closets very nice at the end of the room. A negative is the air conditioner was dropping water onto the carpet at 65 degree setting. Condensation should be dropping outside not inside. Marble countertops to sink in kitchenette and to bathroom sink. 46 inch LG TV with clear operational remote. LodgeNet for cable TV. Padded oak colored headers for beds and dresser beneath TV. Lime green is the color to the room and padded headers on the beds. Standard sized tub. Good shower but no mat to avoid falls. Lots of hot water. Vertical safety rail in front of shower but not to the rear. Curved shower rod. Linen shower curtin outside the plastic one. Very nice texture. Tiled floor. Carpet dirty at kitchenette and room. Lots of spills. Lamps have a 1960s motif with elongated shades. Neon lighting over the bed headers and at study desk.
Sundries are limited to two rolls of toilet paper and some shampoo and lotion plus a bar of soap. Towels are plush and over the toilet area. Toilet is 1.6 gallon with a weak flush...Kohler brand. Sink and bath separated by small hallway. Toilet and bath together. This particular setup looks big enough to accomodate a wheelchair or walker even though it is not a disabled room. Recessed ceiling lighting is in the room but not very strong for reading. Beds are springy but comfortable. Top sheet with blankets below and 4-5 pillows per bed. Alarm clock and phone plus table between beds.
Folding luggage valet in closet for 1 bag. Full sized iron and ironing board. Full sized wheeled porters at entrance to hotel for clothes on hangers and luggage from car. No valet parking and no room service. Circle K across street, Race Track station about 1/ 2 mile to the right from the casino and horsetrack street that leads back to Harrah's. Steakhouse to the left at the light about 1 mile. Waffle House also across the street near the hotel. Also a Taco Bell. Harrah's also has a buffet and a sandwich and pastry shop. Free hotel breakfast consists of waffles, toast, bagels, muffins, scrambled eggs, sausage (or bacon), grits, chocolate milk, regular milk, cereals, yes fruit loops for kids, 3 brands of yogurt, apples, bananas, coffee, orange juice, and yes people walk in off of the lot from other hotels and eat there. There is a very nice exercise room with treadmills and a TV, an indoor pool that is small and 4.5 ft. deep. Ice machine at the end of the halls. Rooms are quiet and not much outside or room to room noise. There is an area by the front desk with refrigerated sodas for purchase and a few snacks plus combs, nail clippers, etc. Side door entrances with card use. Lots of parking for disabled. Can be busy and crowded on weekends with horse races. No security but in one of the better areas of Bossier. About 5-7 miles to downtown and the Horseshoe. A 4 star experience easily.

Room Tip: Bring a car. Downstairs rooms are best if you have lots of luggage.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ft. Worth, TX
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 14, 2012

The room had a king bed, roll-in shower, sofa, desk and room to drive and recharge a scooter. There was an ironing board but no iron. There was no light near the desk, so I asked the desk clerk for one; it never arrived. The free breakfast was adequate but they kept running out of items and the attendant just stood there. I nicely pointed out that one of the coffee dispensers was empty, but she did nothing. Later I started to ask her to empty the overflowing waste receptacle near another coffee machine, but she cut me off saying she could't refill the first dispenser for some weird reason. She finally did refill the coffee and empty the trash. The indoor swimming pool is a plus for arthritic guests.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed August 12, 2012

Front desk clerk was very nice and provided quick serivce. 4th floor room looking out on race track. We had two closets, small pit group couch, very nice work station, cofee maker, refrig and microwave. Kitchen is a great way to save money when you are traveling. Love having separate sink/ toilet area. Breakfast was ok- it is free and you can find something to eat. only complaint, could hear radio in the next room. Loved the beds, pillows were pretty strange.

Room Tip: Not much around it except race track and a Waffle house. I prefer an outdoor pool, but it is better...
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  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dyersburg, Tennessee
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 12, 2012

The SpringHill is great bang for your buck! We went in November 2011 and really enjoyed the room and the snacks they leave out for you in the lobby. The food in the morning is free and hot. They have a lady making it in a small kitchen. They gave free rides next door to the casino and will come at any time. Great stay well worth it.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enid, Oklahoma
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 7, 2012

The hotel was quiet, breakfast had a wide range of items to choose from. The hotel staff were very friendly. The dining area looked cleaned. I loved the fact that there weren't any bedspreads on the beds. Having a separate proper closet for my personal items was a plus but the other closet needs to have one as well for the other guests items. The in room refrigerator needed a good cleaning as well as the large mirrors, print with glass cover hanging over couch needed a good cleaning. The couch had stains on the cushions and I refused to sit on it.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
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Richmond, Virginia
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 5, 2012

I had a comp night here through Harrah's and liked it enough that I tried to extend for another evening. Harrah's personnel advised me it would cost around $279.99 for another evening, a Thursday evening! Harrah's tried to steer me to the Horseshoe Casino in Bossier City for $145. I'm a low level gambler, so I didn't get upset at how little they valued my play. I checked at the front desk and Marriot offered to extend my visit to another evening for $99. I liked the hotel enough to accept that offer and extend. I think the facility is a comfortable and clean one. I slept well and all my interactions with the staff were very positive ones. One person even got me the skim milk I wanted for cereal and coffee at the breakfast buffet. Skim milk is not easy to find at a hotel/motel breakfast buffet in this part of the country!
A family member with me didn't use the pool because it was fairly small and not over 5' deep. He's a smoker and this is a smoke free facility, but they do have an outside area to accommodate smokers and he was okay with that. I didn't use the treadmill in the exercise room since I walked over to Louisiana Downs and back and around the casino and racetrack facility quite a bit.
I guess I was lucky because although I lost playing the slots, the loss was mitigated by a hit for a hundred dollars on one of the quarter slots which was located right next to the free soft drink dispensers. I found a $1 Double Diamond game that was reasonably "loose" too.
There are no table games at this "casino." It's actually a very large slot parlor. Table games are only allowed in casinos situated over water in this state or at least in this part of the state. One of the wild things about Louisiana to me was that there were gas stations and/or truck stops that had small slot parlors - maybe 50 or less machines at the truck stops.
I liked the racetrack very much. I found it to be a lot more comfortable than my home track.
The pari-mutuel tellers are obviously seasoned ones and I found them to be efficient and knowledgeable. The horseplayers were basically the same as they are everywhere - a little bit crazy. The automated teller machines I used were glitch free.
My son and I both enjoyed the buffet, liked the variety of food, and were going back for another night but it closed at 8:00 pm. Fuddruckers offered fairly good value, but I thought there was a wait. The personnel there were nice people and the cooks had to work in a hot cooking area. Their system there needs to be tuned a little bit.
If I ever get back out that way, I will definitely try to arrange another stay at the SpringHill Suites and, if so, it will definitely be during the live racing season.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Shreveport-Bossier City/Louisiana Downs

Address: 8010 E. Texas Street, Bossier City, LA 71111
Location: United States > Louisiana > Bossier City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 33 Hotels in Bossier City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Shreveport-Bossier City/Louisiana Downs 3*
Number of rooms: 150
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Also Known As:
Springhill Suites Shreveport-Bossier City/Louisiana Downs Hotel Bossier City
Springhill Suites Bossier City

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