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“2nd week here in a month and the staff is excellent and breakfast is really good. Will be back.” 4 of 5 stars
Review of Holiday Inn Baton Rouge South Hotel

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Holiday Inn Baton Rouge South Hotel
3.0 of 5 Hotel   |   9940 Airline Highway, Baton Rouge, LA 70816   |  
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Ranked #44 of 70 Hotels in Baton Rouge
Trout
2 reviews
“2nd week here in a month and the staff is excellent and breakfast is really good. Will be back.”
4 of 5 stars Reviewed September 13, 2013

Great people who really treat you right. Rooms are updated and comfortable. Breakfast and staff are top of the line.
2nd week here in a month and will be back soon. I spend a lot of time onthe road and am in Baton Rouge a lot and now have a new favorite place to stay.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet P, General Manager at Holiday Inn Baton Rouge South Hotel, responded to this review, September 17, 2013
I am so happy to hear that you enjoyed your stay - and our staff went above and beyond to make you feel at home.

We are estatic to know that we are your home away from home when you are in the Baton Rouge area.

Have a great day!

Janet Paxton, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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96 reviews from our community

Traveler rating
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    25
    12
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Louisiana
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 26, 2013

Stayed for one week for business. Staff was wonderful. Breakfast was the best! Bed was very comfortable and room was spotless. Stayed in newer inside room at end of hall and never heard a thing once inside room! Couldn't ask for better accommodations.

Room Tip: End of hall - away from elevators (although elevators are not adjacent to any room).
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet P, General Manager at Holiday Inn Baton Rouge South Hotel, responded to this review, July 3, 2013
Thanks so much for your wonderful comments, we are so glad that you enjoyed your stay. We will look forward to your next visit the Baton Rouge area.

Have a great day!

Janet Paxton, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
106 reviews 106 reviews
20 hotel reviews
Reviews in 36 cities Reviews in 36 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 23, 2013 via mobile

This is the best hotel in the area for the price. It cost around $100 and it comes with a free breakfast that is freshly made (get the biscuit & gravy). Comfortable beds & modern room. I even got a free drink at the bar as a welcome. If there is a down fall the area around the hotel isn't the best but I never have felt unsafe.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet P, General Manager at Holiday Inn Baton Rouge South Hotel, responded to this review, April 30, 2013
Thanks so much for your comments -- I am so glad that you enjoyed your stay.

We will look forward to your next visit to our area.

Have a great day!

Janet Paxton, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 19, 2013 via mobile

Recently stayed two nights here. Never again. Was in newer part of hotel. The lobby was great....... But after that, it was all down hill. On arrival to room, the smell was old and musky. Thought this would go away with A/C but it didn't. A/C set on 64 never got room below 76 degrees.... Measured on personal thermometer. Room could have used more than a little housekeeping. Turned on faucet to brush teeth and got rusty water for a few seconds. Think I would have done MUCH better directly across the street at the Motel 6. Huh.... Now that's a thought. I will stay there or another place, but not here again. Shame on the management for letting a great institution spiral downward during their watch.

  • Stayed April 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet P, General Manager at Holiday Inn Baton Rouge South Hotel, responded to this review, April 23, 2013
Thanks so much for sharing your comments with us about your recent stay.

I first would like to apologize for not meeting your expectations during your stay and as the new General Manager I do hope that you will give us another try as we are working very hard to ensure that we continue improve the quality of each and every guest stay.

Please reconsider and come back and see us again real soon --

Thanks.

Janet Paxton, CHA
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Lake Charles, Louisiana
Top Contributor
143 reviews 143 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 10, 2013

We stayed here for yaba state bowling tournament. Front desk staff was pleasant & found us an inside room.
Nice indoor outdoor pool. Nice bar/resturant. Breakfast buffet was included in our stay. It was cooked not precooked microwaved like some hotels. Breakfast was very busy and the staff did an excellent job. Very reasonable rates.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet P, General Manager at Holiday Inn Baton Rouge South Hotel, responded to this review, March 14, 2013
Thanks so much for your compliments on out hotel and staff. We strive every day to exceed our guests expectations and to show them the true meaning of southern hospitality.

We are so glad you enjoyed your stay and we will look forward to your return visit.

Have a great day!

Janet Paxton, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 25, 2013 via mobile

After a long day of travel, I tried to retire for the evening. As I turned down the bed, I stepped in Fritos (baked corn chips, junk food). Also, bathroom is really small. The door swings inward and nearly misses the toilet. No exhaust fan, so steam is overwhelming after shower. Hair in tub from previous user. Air conditioning unit loud and not consistent. I called the front desk and they're on their way up with new keys for a different room. I hope this lack of detail cleanliness doesn't apply to my new room.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet P, General Manager at Holiday Inn Baton Rouge South Hotel, responded to this review, March 2, 2013
Thank you so much for your comments -- we greatly appreciate you taking the time to let us know our shortcomings. This is not our standard at all and I will address the situation immediately with my room attendants to ensure that they are checking all areas and thoroughly cleaning the room at all times.

I do sincerely apologize for any inconvenience you may have encountered due to the situation and do hope that you will give us another chance the next time you are in the area.

Thanks and have a great day!

Janet Paxton, CHA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
madisonville
Top Contributor
128 reviews 128 reviews
40 hotel reviews
Reviews in 38 cities Reviews in 38 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed January 28, 2013

Staff is very friendly....was here for conference....,food is typical hotel food so would go out to eat if you can....rooms are clean & prices reasonable.....,.,..........not the best area so not sure if would stay again

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet P, General Manager at Holiday Inn Baton Rouge South Hotel, responded to this review, February 1, 2013
We are so glad that you enjoyed your stay here at the Holiday Inn Baton Rouge South while you were in our wonderful city.

WE are making some great changes and one of them is to make our food more than the ordinary by adding a WOW Cafe and Wingery along with a PJ Coffee -- not something you find in your typical hotel.

So on your next visit back to our area -- please choose us again and encounter the new and upcoming changes to our establishment.

Looking forward to seeing you soon,
Report response as inappropriate
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Additional Information about Holiday Inn Baton Rouge South Hotel

Address: 9940 Airline Highway, Baton Rouge, LA 70816
Phone Number:
Location: United States > Louisiana > Baton Rouge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 70 Hotels in Baton Rouge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Baton Rouge South Hotel 3*
Number of rooms: 334
Official Description (provided by the hotel):
Welcome to the Holiday Inn Baton Rouge-South!The Holiday Inn Baton Rouge-South is the largest full-service hotel near the city, located less than 6 miles from downtown Baton Rouge, LA and 13 miles from Baton Rouge Metro (BTR). Our prime Baton Rouge location, near Louisiana plantation homes, puts you near Blue Bayou Water Park and Dixie Landin Theme Park as well as Baton Rouge Town Center shopping. Our hotel s recent renovation of 334 well-appointed guestrooms and suites includes a state-of-the-art fitness facility, indoor and outdoor pools, Business Center with complimentary High Speed Internet access and complimentary wireless Internet access in the atrium areas. On-site is the full-service Cafe Galvez Restaurant & Bar, and the Alamo Lounge for after dinner cordials. Room service is available from 6am until 11pm.Our location near downtown Baton Rouge puts us close to: LSU, Louisiana Arts & Sciences Museum/Planetarium, Southern University, the Louisiana State Capital, the Mall of Louisiana, the USS Kidd, the Greater Baton Rouge Zoo, and Casino Rouge.Holiday Inn South features more than 9,000 square feet of flexible meeting space with a special reception capacity for up to 500. Our experienced staff is more than happy to help with all arrangements for your conference, wedding, exhibit or special event we are your first choice in Baton Rouge! Relax, it s Holiday Inn! ... more   less 
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Also Known As:
Holiday Inn Baton Rouge
Baton Rouge Holiday Inn

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