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“We shoulda been more selective!” 1 of 5 stars
Review of Crowne Plaza Hotel Executive Center Baton Rouge

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Crowne Plaza Hotel Executive Center Baton Rouge
3.5 of 5 Hotel   |   4728 Constitution Avenue, Baton Rouge, LA 70808   |  
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Ranked #30 of 71 Hotels in Baton Rouge
Covington, Louisiana
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“We shoulda been more selective!”
1 of 5 stars Reviewed July 30, 2006

My partner and I just spent a night at the Holiday Inn Select Executive Center in Baton Rouge, Louisiana. We were in Baton Rouge for a party and pretty much choose this hotel based on the Holiday Inn Brand. There were no reviews available on this hotel and since it was just one night - we figured it would be fine.

Of note, this is a rather large hotel which has been several other hotels in the recent past.

At any rate, we checked in through a nice lobby with friendly staff. Parking was adequate. We booked a standard room with a king sized bed. There was a large convention in town and the hotel was full.

The first thing I noticed were that the elevators were in need of a very good cleaning. There were six elevators and we found this condition in the three that we took.

Upon entry into our very warm room (not good in July in Louisiana), we found that the room had not been vacuumed. There were papers on the floor by the door and you could tell there was residual debris left by the previous occupants. There was an odd smell in the room which never got better. I thought for a moment about requesting another room; however, we already knew the hotel was full. The room was and is in need of a serious cleaning. So, tryin' to make the best of it, we turned on the air conditioner, which struggled to take the edge off of the heat , and headed for the pool.

One positive is that the pool is very nice. The surrounding area is large with many tables and chaise lounges.

We went back to our room to take showers and get ready for the party (the reason we were in Baton Rouge). The room was still warm, odor is still there,debris still on the floor.

That's when I really noticed the size of the bathroom. Very, very tiny. European tiny. No counter space for any of your products. Hotel sized tub with neurotic showerhead. If you turned it to a different setting, the water came out of the mirror (not making this up).

No cold water, at all. Only warm and hot. Great if you're in Alaska but bad in Louisiana in July.

Another positive is that we required additional towels. One call to the front desk and 3 additional sets of towels were delivered. The staff are great. No complaints at all on that front.

Okay, hot day in Louisiana, warm air conditioner, warm shower, odd smelling room. Time to get ready for the party. Grab the ironing board (broken at a very odd angle), grabbed the iron, it came off the wall with all of the hardware attached, plugged it in - spit hot water all over me and my cocktail dress. Not good. TammieLand tryin' to make the best of it but I'm beginning to be a little annoyed.

Another positive: Called the front desk - asked for a cab. Cab was called immediately. Again, great service by the hotel staff.

Upon return to the warm, unvaccumed, odd smelling little room which was to be our home for the night, I took another hot shower and went to bed, only to be awakened by noises, inside of the room which sounded like a rodent. At this point, I was ready to get up, pack up and leave our warm, unvaccumed, odd smelling little room.

Needless to say, I would never stay there again. We paid, with all of the taxes, surcharges, etc., $169.00 for this room, in my opinion that was about 90.00 too much.

Oh, one last positive - The hotel is pet friendly. They have a precious little table in the lobby with doggie biscuits for their pet guests.

I hope this helps!

  • Liked — The staff
  • Disliked — The roon
  • Tips/Secrets — Ask to see your room before you move in.
  • Stayed July 2006, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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201 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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19 reviews 19 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 29, 2006

Forced to spend three nights here as a result of a convention, I can truly say: stay away. The good parts of the hotel are a nice pool and a decent lobby. The banquet food wasn't bad. The people are nice at the front desk. And the wireless internet system is free and fast.

After that it's all downhill. The maid service was horrible. Coffee cups and glasses were never replaced. Two towels took the place of three. The coffee maker was left dirty and no replacement coffee was left. Items left in the trash weren't disposed of. The bathtub wasn't cleaned during our entire stay of three nights.

The bathrooms are tiny and the toilets have old mineral stains (there are products to remove those!). The king sized bed we slept on was obviously old and we had to phone for sheets for the pull out sofa bed every night.

Bring your house shoes because the carpet is dirty. And the in-room air conditioning unit (no central system) roars like a hurricane.

The rooms are very small and the furniture is worn and rickety.

There is a nice looking Hampton Inn right next door and a Marriott close by and a Comfort Suites across the street. If you have a convention or meeting booked at this hotel, stay somewhere else.

  • Tips/Secrets — Don't stay here.
Stayed July 2006
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Executive Center Baton Rouge

Address: 4728 Constitution Avenue, Baton Rouge, LA 70808
Phone Number:
Location: United States > Louisiana > Baton Rouge
Bar / Lounge Wheelchair access
Hotel Style:
Ranked #30 of 71 Hotels in Baton Rouge
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Executive Center Baton Rouge 3.5*
Number of rooms: 294
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Executive Center Baton Rouge (formerly Holiday Inn Select) Enjoy the premier hotel location in the Baton Rouge area. Situated with direct access to I-10 at College Dr. & Constitution Ave., the hotel is conveniently located to shopping, dining, local attractions & corporate headquarters. Business travelers appreciate the hotel s proximity of the Crowne Plaza Executive Center Baton Rouge to Shell Oil, Exxon Mobil, Shaw Group, & Dow Chemical. The hotel is also within minutes of several renowned medical facilities such as Mary Byrd Perkins Center, Our Lady of the Lake Hospital, Baton Rouge General, Pennington Biomedical Research Center & Ochsner Health System. The River Center is a 10 minute drive from the hotel. Leisure guests will find the Crowne Plaza Executive Center Baton Rouge the perfect base for exploring local attractions such as Louisiana State University (LSU), USS Kidd, Southern University (SU), the Blue Bayou Waterpark & Dixie L&in . Shoppers will love visiting The Mall of Louisiana, Perkins Rowe, Tanger Outlets, & Towne Center. A day trip to New Orleans French Quarter entertainment is a quick trip down I-10. The hotel features a business center, free wireless Internet, a 24 hour health club, restaurant, lounge, & gift shop. The plaza level offers a private lounge & concierge service. Relax in our tropical outdoor pool. ... more   less 
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Also Known As:
Crowne Plaza Baton Rouge
Baton Rouge Holiday Inn

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