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“Unexpected” 3 of 5 stars
Review of Crowne Plaza Hotel Executive Center Baton Rouge

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Crowne Plaza Hotel Executive Center Baton Rouge
3.5 of 5 Hotel   |   4728 Constitution Avenue, Baton Rouge, LA 70808   |  
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Ranked #33 of 70 Hotels in Baton Rouge
Houston, Texas
Top Contributor
59 reviews 59 reviews
43 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
“Unexpected”
3 of 5 stars Reviewed November 27, 2013

Hotel staff were very good & friendly. Room was a good size and had a large flat screen TV, wireless internet, hair dryer, coffee maker, iron & board. The bed was very comfortable. However, the patio door did not seal effectively and the cold and the noise from the freeway easily entered the room. Because of this, I give it a 3 star instead of what should have been a +4 star.

Room Tip: Ask for a room that does not face the freeway.
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  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review, November 29, 2013
Thank you for leaving your feedback for us. We're pleased you had a pleasant stay and enjoyed the beds, rooms and all that comes with it. We apologize that your door didn't close properly but if you call the hotel and leave us your room number we would be happy to fix the problem for future guests. Thank you again for your comments and we hope to see you again.
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182 reviews from our community

Traveler rating
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    34
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21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
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English first
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 14, 2013

Very nice rooms. Great conference space. Friendly staff at desk and food and beverage dept. Nicest crowne plaza I have stayed at yet but very pricey rooms. Free coffee in in the lobby a plus. Also pet friendly! !!

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review, November 15, 2013
First off, thank you very much for choosing to stay at the Crowne Plaza Baton Rouge for your hotel accommodations. We know that you have many options when choosing Baton Rouge lodging and we greatly appreciate your business. We're so pleased to hear that you enjoyed our staff, hotel rooms and conference space. We hope you come back and see us again soon!
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Dallas, Texas
1 review
3 of 5 stars Reviewed November 9, 2013

This is a fine hotel. Good food. Friendly staff. Jack at the front desk was helpful, Chad was welcoming and Jordan in the bar was very friendly. Food was good.

However I didn't feel very safe having my family with me here. The night we stayed here I overheard another guest complaining to the front desk that his car had been broken into. At night Baton Rouge can be a somewhat seedy place and I noticed that every outside door was unlocked and didn't require guest key access. Even the shabbier hotels nowadays require you to use your room key to enter outside doors after dark. I did notice that they had one security guard on at night but it seemed like he would be of little use guarding the entire hotel with all of the doors unlocked. With this hotel being so close to interstate 10 in Baton Rouge it would do them good to beef up security.

Stayed November 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review, November 11, 2013
Dear RangoRodger, Thank you for commenting on your stay with us. We are very pleased to hear that you enjoyed the food and service at the hotel. We apologize if any part of your hotel experience made you feel uncomfortable or unsafe as we can assure you that the hotel and surrounding area is a safe place to be. We will use your comments to help secure and improve the hotel in the future. Thank you again for staying with us and leaving feedback.
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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2013

I am a business traveler who frequents Marriott and Hilton properties exclusively. During a recent trip on vacation to Baton Rouge, my family and I stayed at the Crown Plaza. While Marriott and Hilton are very good, I found that this Crown Plaza Hotel went beyond the normal service to make my stay memorable. Complimentary room upgrade, staff service and health club met 5 star value at an affordable price! I will come back and make CP a priortity!

Room Tip: This hotel and the service certainly enhanced our stay in Baton Rouge!!
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review, November 1, 2013
Dear Jeff C., Thank you for taking the time to comment on our hotel. I'm pleased to hear you enjoyed the hotel facilities and found the staff accommodating. We always strive for great service and to address all our customer's needs. We value your feedback and hope to see you again soon!
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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2013

We spent 3 nights at the Crown Plaza while visiting our daughter, a student at LSU. Will never stay anywhere else again in Baton Rouge. We had a large, updated room with a balcony. Friendly and accomodating staff, great breakfast buffet, comfy beds (even wrote down the brand of the pillow so that we can buy one for home). Unbelievable workout room, best we have ever seen in any hotel. We're looking forward to staying there again on our next visit.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review, October 30, 2013
Dear Sue C., Thank you for staying with us and for taking the time to leave feedback on your stay. We're so pleased to hear that you enjoyed the hotel facilities, amenities and service. We appreciate your comments are look forward to seeing you again soon!
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Baton Rouge
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013

I met my daughter in Baton Rouge to attend the LSU v Auburn game. I contacted Ms. Mary Jane Wilcoxson and asked if she had a room available. She took care of us and booked us on the fifth floor, the concierge floor. The room was excellent, the food was equally excellent, and the employees were just awesome! Amber took excellent care of us and we will always attempt to stay at that property whenever we are in the area. They treat us as family and I wouldn't consider staying elsewhere. Great job Mary Jane and Amber! Thanks for making the Crowne Executive our home away from home! They even arranged for transportation to and from the game. They're awesome!

Room Tip: Ask to book a room on the fifth floor!
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review, October 18, 2013
Dear David O, Thank you so much for staying with us and leaving your feedback. We couldn't be happier to hear you had such a wonderful stay. Mary Jane and Amber are the best! We're so lucky to have them on our team. Thank you again for the happy comments!
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Lafayette, Louisiana
Top Contributor
169 reviews 169 reviews
36 hotel reviews
Reviews in 73 cities Reviews in 73 cities
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed October 10, 2013

Two years ago I gave this place a 3-Circle "Ho Hum" rating. Not anymore.

From the lack of recognition of Priority Club status, to the broken toilet seat reported but never fixed over two days and nights, I can find nothing but negatives here now. Ceiling molding is pulling off the wall, furniture is stained, carpet thin, walls marked, housekeeping so-so, wake-up call not received--this just isn't much of a place to stay.

This is now only a conference hotel, and not much of one at that.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott M, General Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review, October 19, 2013
Thank you for taking the time to review our hotel. I would like to discuss further your stay with you. We work to exceed the expectations of all our customer. Unfortunately, we have not been able to accomplish this on your last 2 stays with us. Please contact me at 225-925-2444.
Thank you,
Scot Michelet
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Additional Information about Crowne Plaza Hotel Executive Center Baton Rouge

Address: 4728 Constitution Avenue, Baton Rouge, LA 70808
Phone Number:
Location: United States > Louisiana > Baton Rouge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 70 Hotels in Baton Rouge
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Executive Center Baton Rouge 3.5*
Number of rooms: 294
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Executive Center Baton Rouge (formerly Holiday Inn Select) Enjoy the premier hotel location in the Baton Rouge area. Situated with direct access to I-10 at College Dr. & Constitution Ave., the hotel is conveniently located to shopping, dining, local attractions & corporate headquarters. Business travelers appreciate the hotel s proximity of the Crowne Plaza Executive Center Baton Rouge to Shell Oil, Exxon Mobil, Shaw Group, & Dow Chemical. The hotel is also within minutes of several renowned medical facilities such as Mary Byrd Perkins Center, Our Lady of the Lake Hospital, Baton Rouge General, Pennington Biomedical Research Center & Ochsner Health System. The River Center is a 10 minute drive from the hotel. Leisure guests will find the Crowne Plaza Executive Center Baton Rouge the perfect base for exploring local attractions such as Louisiana State University (LSU), USS Kidd, Southern University (SU), the Blue Bayou Waterpark & Dixie L&in . Shoppers will love visiting The Mall of Louisiana, Perkins Rowe, Tanger Outlets, & Towne Center. A day trip to New Orleans French Quarter entertainment is a quick trip down I-10. The hotel features a business center, free wireless Internet, a 24 hour health club, restaurant, lounge, & gift shop. The plaza level offers a private lounge & concierge service. Relax in our tropical outdoor pool. ... more   less 
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Also Known As:
Crowne Plaza Baton Rouge
Baton Rouge Holiday Inn

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