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“Disgusting -- Stay away” 1 of 5 stars
Review of Microtel Inn & Suites by Wyndham Baton Rouge

Microtel Inn & Suites by Wyndham Baton Rouge
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Microtel Inn & Suites by Wyndham Baton Rouge
2.0 of 5 Hotel   |   10311 Plaza Americana Drive, Baton Rouge, LA 70816   |  
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Ranked #53 of 70 Hotels in Baton Rouge
Top Contributor
67 reviews 67 reviews
47 hotel reviews
Reviews in 51 cities Reviews in 51 cities
31 helpful votes 31 helpful votes
“Disgusting -- Stay away”
1 of 5 stars Reviewed September 5, 2012

Arrived and check in was OK. I went to my room and opened the door. To my surprise someone was living there. Dirty clothes were everywhere. It was dirty and smelled. My fellow business travel or did not have someone living in his room, but his room looked like it had not been cleaned in months. I went back down stairs to let the tony desk know that someone was living in my room. Instead of finding another room, she let the desk to investigate the matter. After 20 minutes of no front desk clerk, we left and went to
Radisson--very satisfied there. For health reasons, I recommend you avoid the Microtel in Baton Rouge.

  • Stayed September 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
microtelinnandsuite, Webmaster at Microtel Inn & Suites by Wyndham Baton Rouge, responded to this review, August 31, 2013
Dear Valued Guest,

Thanks for staying at the Microtel Inn.

We noted your review and apologize for the inconvenience caused howsoever.

We have investigated the issue and we have never come across such a complaint earlier, but your review is serious to us.

We have ensured the rooms are maintained better and also the catering staff have been instructed to maintain the highest level of hygiene and quality of the breakfast.

You can have a comfortable stay next time. Trust us and visit us again.

Sincerely
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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133 reviews from our community

Traveler rating
    2
    25
    35
    29
    42
See reviews for
43
25
11
34
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
San Antonio, Texas
1 review
1 of 5 stars Reviewed August 28, 2012

Driving up to the building and entering the lobby you would think it's a great place to stay but once you unload your things from the car and get on the elevator, your mind will quickly change. Getting off the elevator you can smell the dirty stinch of the carpet. We stayed on the 2nd floor and the rooms were no-smoking with paper printed door numbers. The sheets on the beds were the worst I have ever seen...very dingy, dirty and stained. The room had a horrible mildew smell and the carpet hadn't been vacummed and there were left over food particles on them from past guest. The refridgerator in our room made a ticking sound, the handles inside were broken and it had a smell of old dirty water. The window seat cushion and pillows were very stained and smell as if they came from a thrift store. Inside the bathroom there were water stains, the tub was discolored from not being cleaned, the toilet was stained with a huge mildewed ring inside of it. The alarm clock was broken and the remote for the tv wouldn't change the channels...everytime we pressed the ch. button it turn the volume up and down. We stayed in this hotel long enough for my husband to get a few hours of sleep from traveling that day and we immediately checked out afterwards. This hotel is not worth your money, I strongly suggest going somewhere else even if it may cost a few dollars more.The only good thing I could say about this hotel was that the air in our room worked well.

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
microtelinnandsuite, Webmaster at Microtel Inn & Suites by Wyndham Baton Rouge, responded to this review, August 31, 2013
Dear Guest,

Thanks from the Microtel Inn for your stay during the recent visit to our area.

We appreciate your review and the observations. We will surely take them for improvement.

We are addressing your observations for further improvement and you shall definitely find the difference during your next visit.

We await your earliest next trip to our area and promise a nice stay with us.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York, United States
2 reviews
2 of 5 stars Reviewed June 22, 2012

The halls were dirty. Shower walls looked like they had not been wiped clean. Continental breakfast was a joke. A few ld bagels and juice that tasted as bad as the water smelled in the rooms.Staff was clueless. My company was supposed to have a standing agreement for payment, and I had to put the room on my own credit card. Manager was never around. They would not tell a representative from my company when to expect the manager.

  • Stayed June 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita Falls, Texas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 13, 2012

The building outside and in the lobby is not too bad. Seems to be getting painted or remodeled. Once upstairs you will see the disgusting carpet and freshly painted walls, with temporary door numbers. Once in the room, the carpet is dirty and coming up from the floor. The smell from the room is awlful due to nothing pulling the moisture from the room. The towell bar and and sink stopper is broken, along with the exhaust fan. You will be delighted from the pubic hair from the previous guest. Oh the internet is non existent and good luck on getting anything important done. The bad thing is the customer service selected this hotel for me and it is awlful....disgusted. I really advise you not to come here. I this that is hotel should drop the microtel name, it is really not representative of the other great hotels I have stayed. I am currently in a different hotel, cause that one stunk so bad. 13 Jun 2012

Room Tip: Just do your research and don't pick on the run like we did. Our schedule was flexible, so we d...
See more room tips
  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
microtelinnandsuite, Webmaster at Microtel Inn & Suites by Wyndham Baton Rouge, responded to this review, August 31, 2013
Dear Esteemed Guest,

Thanks for staying at the Microtel Inn Baton Rouge.

We noted your review and apologize for the inconvenience caused howsoever.

We have investigated the issue and we have never come across such a complaint earlier, but your review is serious to us.

We have ensured that such a report never comes again from any guest and the hotel staff behaves in the most guest friendly manner.

You can have a comfortable and nice stay next time.

Trust us and visit us again.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merriam, Kansas
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 10, 2012

5-28-2012. Had a decent room right down from the lobby. Beds were clean. Shower and bathroom were clean but, very basic. Hallway carpet was dirty. Computer provided for internet access in lobby but, dial up was so slow that it was not worth the effort. Don’t know if internet access was provided in room. TV remote was very cheap and broke during my 1 night stay. I think I lucked out in getting a decent room based on what other reviewers have said. My bed was very clean and comfortable and there were NO bugs in my room. I didn’t have any problems with my room other than having a TV remote control that broke. Complimentary breakfast was an absolute joke. Fruit Loops, instant oatmeal, milk, bagels, and cream cheese were the only staples provided. No toast. No butter. No coffee. However, there is an excellent Cracker Barrel within walking distance right across the street. Paid $44.00 per night so, with taxes, etc. total came to $50.00. This property is starting to show its age and needs to be cleaned up overall inside. Outside property looks very clean from the street. If you need a no-frills, cheap place to stay for a night then, this might fit the bill. Maintenance man looked like he stepped out of a horror flick. Staff at the front desk were very friendly and professional though.

Room Tip: Ask for a non-smoking room on the 1st floor.
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
microtelinnandsuite, Webmaster at Microtel Inn & Suites by Wyndham Baton Rouge, responded to this review, August 31, 2013
Dear Guest,

Thanks for staying with us during your recent visit to our area.

We appreciate your review and the observations.

Thanks for mentioning the good and bad side of your stay sincerely.

We will definitely take them as valuable inputs for further improvement.

We assure that you shall definitely find the difference during your next visit.

Glad to note that you liked the service of the front desk staff and we have conveyed about this.

We await your earliest next trip to Microtel Inn and promise a nice stay with us.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LaPlace, Louisiana
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 1, 2012 via mobile

We found stains on pillows, all sheets and blankets. Gross. This was also a second room. The first room had a bad odor. Not what you would expect from a micro hotel chain.

  • Stayed May 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Littleton, Colorado
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 29, 2012

This was my worst hotel experience. It is dirty and in dire need of renovation. It needs to be gutted out and everything in it thrown away. The carpet is stained, the rooms smell like mildew and mold or alcohol and cigarettes, great options right! I had to wear my flip flops at all times, the bed side tables looks like something chewed the edges and corners off. My fiance and myself both have bites on our legs and ankles from staying here, no joke. Someone needs to make sure they do something about this.I had to hold my breath on the walk between my room and the elevator. I was afraid to even shower or brush my teeth. We didnt even stay the 2nd night that we had already paid for, instead slept on a friend's couch in another hotel. It was awful!!

Room Tip: Save your money and do not stay here. I would not stay here even if someone paid me to.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Baton Rouge

Address: 10311 Plaza Americana Drive, Baton Rouge, LA 70816
Phone Number:
Location: United States > Louisiana > Baton Rouge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #53 of 70 Hotels in Baton Rouge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Baton Rouge 2*
Number of rooms: 82
Official Description (provided by the hotel):
Louisiana State University and Mall of Louisiana Nearby Discover the best kept secret in Louisiana at our Microtel Inn & Suites by Wyndham Baton Rouge hotel, near Louisiana State University. Our Baton Rouge, LA, hotel is just minutes from the bustling downtown area and only 11 miles from Baton Rouge Metropolitan Airport. ... more   less 
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Also Known As:
Microtel Baton Rouge
Baton Rouge Microtel

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