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Embassy Suites Hotel Baton Rouge: Traveler Reviews

3.5 of 5
4914 Constitution, Baton Rouge, LA 70808
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Embassy Suites Hotel Baton Rouge
Ranked #36 of 67 hotels in Baton Rouge
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167 reviews from our community

    Trip type
Traveler rating
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    46
    37
    23
    18
Date Rating
Houston, Texas
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Great breakfast, comfortable room”
4 of 5 stars Reviewed March 12, 2013 via mobile

We are a family of 5 (two adults and 3 kids) who stayed one night during a vacation trip from Texas to Florida. We checked in late and got into our room. The room was clean, but dated. The door was a little loose and did not completely seal when closed, but it locked. The hotel was packed and had a few events going on. We had dinner at the Zydeco restaurant and the food was good. The place had been busy before we got there and most tables were not clean. The food was good and came quickly. The beds were comfortable and we slept well. The buffet was great, the pancakes and omlets were outstanding. The floor was little sticky but the waitresses were swamped so that was understandable. Overall, this was a great stay.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask alhoutex about Embassy Suites Hotel Baton Rouge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JovelleBR, Front Office Manager at Embassy Suites Hotel Baton Rouge, responded to this review
April 3, 2013
Thanks for choosing the Embassy Suites Hotel for your lodging needs. We are glad to hear you enjoyed our amenities, staff, and faculty. Many do enjoy our manager's reception and complimentary breakfast. We look forward to seeing you in the near future. Thanks again an I hope you have a wonderful day!
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Louisiana
Top Contributor
75 reviews 75 reviews
41 hotel reviews
Reviews in 41 cities Reviews in 41 cities
62 helpful votes 62 helpful votes
“Very Pleased!”
5 of 5 stars Reviewed March 11, 2013

Room was very nice and clean. I did not have problems with internet connection, worked just fine. Elevators were working - no long waits. Nice hotel staff. Breakfast was very good. No complaints. Very relaxing place. Nearby restaurants.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by letsgosomewhere99 for Baton Rouge
Ask letsgosomewhere99 about Embassy Suites Hotel Baton Rouge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JovelleBR, Front Office Manager at Embassy Suites Hotel Baton Rouge, responded to this review
April 3, 2013
I have reviewed your comment and I wanted to thank you for the awesome comment. We strive to provide excellent customer service and a superior product. The family atmosphere is prevalent at our hotel because our guest are family. We look forward to future visits at our property and have a wonderful day!!
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Edmond, Oklahoma
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
“Needs work”
3 of 5 stars Reviewed March 11, 2013

This Embassy Suites needs a makeover. The carpets are dated and not extremely clean. The bathroom had mold in it and nasty looking caulking. Bathrooms are really small for suites. The bed was OK comfort wise, if you are allergic to feathers you will have to ask for different pillows. There is no free Wi-Fi in the rooms. If you want Internet service in your room, it costs $9.95 PER DAY!

I will say the staff was very friendly and helpful, and the breakfast is good with a lot of selection.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by Tsalib for Baton Rouge
Ask Tsalib about Embassy Suites Hotel Baton Rouge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JovelleBR, Front Office Manager at Embassy Suites Hotel Baton Rouge, responded to this review
April 3, 2013
I would like to thank you for sharing your concerns and rest assure, your comment has been acknowledged and researched for review. We appreciate you honest opinions and concerns because it allows us to target areas of improvement. Despite your concerns, I am glad to hear that our staff was friendly and you enjoyed our full cooked to order complimentary breakfast.

I hope you come and visit us in the future; therefore, we can display our efforts. Thanks a million again, and I hope you have a wonderful day.
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Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Nice hotel”
4 of 5 stars Reviewed March 10, 2013

Nice hotel, stayed for 1 night. Rooms were clean and bed was comfortable. Front desk staff were friendly. Breakfast was standard, but I enjoyed the, "made to order omelets" and the entertainment from the guys behind the grills. A few great places to eat within walking distance.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Malinandboys about Embassy Suites Hotel Baton Rouge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JovelleBR, Front Office Manager at Embassy Suites Hotel Baton Rouge, responded to this review
April 4, 2013
Thank you for taking the time to complete a review of our property. We appreciate any and all feedback from our guests! I am glad to hear that you enjoyed our cooked to order breakfast as well as our courteous and friendly staff. We hope you stay with us again in the future!

Thanks again and I hope you have a great day!
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Chicago
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Embassy Suites Baton Rouge - don't do it”
2 of 5 stars Reviewed March 5, 2013

The room was in need of several repairs: towel hook on bathroom door falling out; trim around base of bar area missing exposing the dirty plywood base; leftovers from previous guests left in drawers (empty bags, etc); mini-bar appeared to be torn out of it's space in the bar without any reagard for repairing the space it was in; room had not been vaccumed; not offered complimentary internet access as a Hilton Honors member.

Staff was polite and courteous. No other issues other than the condition of the room.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Noel C about Embassy Suites Hotel Baton Rouge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JovelleBR, Front Office Manager at Embassy Suites Hotel Baton Rouge, responded to this review
April 3, 2013
I have reviewed reviewed your comments about your stay at Embassy Suites Baton Rouge hotel. I am sorry to hear that you had difficulties with engineering and housekeeping during your stay with us. I have forwarded your comments to the managers of those departments to be addressed and rectified.

I appreciate your feedback because it enables us to address specific areas of improvement.
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Additional Information about Embassy Suites Hotel Baton Rouge

Also Known As:
Embassy Suites Baton Rouge
Baton Rouge Embassy Suites
Address: 4914 Constitution, Baton Rouge, LA 70808
Phone Number:
Region: United States > Louisiana > Baton Rouge
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 67 hotels in Baton Rouge
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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