Well, I gave this property a second chance. I found the exact same problems I had the first time, and now this time my room was even worse.
The bathroom was still littered with dust everywhere. The ducts had not been cleaned. The wall sockets and switches apparently weren't even hit with so much as compressed air or a damp towel.
Housekeeping didn't replace toiletries like shampoo. So on the third morning of my stay, I lacked shampoo.
The furniture in the room this visit was beat up. The closest with the ironing board lacked a handle. The four handles to the old closet had all broken off. This is something that needs to be added to the housekeeper's checklist. Or something the housekeeper needs to bring to the attention of management for repair or replacement.
With my first review two months ago, I appreciated that the manager replied, but found the reply to be the prepared, insincere corporate cookie-cutter reply that most all of their negative reviews receive. They may "value your opinions," but be assured they do not take corrective action on your concerns. They had two months to complete a simple cleaning of guestrooms in the property, but apparently chose to ignore guests concerns or ignore basic cleaning and maintenance.
"Add a tip to help travelers choose a good room":::try a different hotel
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 19, 2012
We apologize that you did not see an improvement on your previous stay. We do value feedback and apologize that it was not implemented in a timely fashion. I would like for you to contact the hotel directly to help remedy the situation.
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Our main phone number is 225-924-6566 or you can email me at firstname.lastname@example.org.
I look forward to hearing back from you.
Have a great day.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.