I travel quite a bit around Louisiana for business and always stay at a Marriot property. i generally have a descent experience that encourages me to book with Marriot again. I will not be staying at this hotel again.
The room and hotel staff were fine, but my husband and I were put on a floor with a group of young people who were not here on business. Over the course of the night, we were awoken FOUR times by this group. The fifth time we were disturbed from sleep was due to the shower being used in the adjoining room. (Very loud water pipes). My question is why were business travelers, or even adult travelers, placed on the same floor with such a large group of teenagers?
For the first time I am disappointed in my stay with Marriot. I'm not a hard person to please, but basic customer service tells me that you don't set your customers up to have a bad experience. You do the opposite.
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- Also Known As:
- Baton Rouge Marriott Hotel Baton Rouge
- Marriott Baton Rouge