The actual visits were some time ago before I joined Trip Advisor. On our first visit the waiter spilled oil from an entrée on my wife's silk jacket, It was ruined. On our second visit, with friends to whom I had bragged about the wine list, we found that many of the wines on the wine list were not available. It took multiple tries to get two bottles of wine for our meal. When asked why the list was not updated, there was no excuse given. Their Wine Spectator Award is not deserved.
When I emailed a complaint.. if received a "sorry you were inconvenienced" in a sarcastic email.
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