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“Great Room ....Great View” 4 of 5 stars
Review of L'Auberge Casino & Hotel

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L'Auberge Casino & Hotel
4.0 of 5 Hotel   |   777 L'Auberge Avenue, Baton Rouge, LA 70820   |  
Hotel amenities
Ranked #18 of 69 hotels in Baton Rouge
Baton Rouge, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Room ....Great View”
4 of 5 stars Reviewed April 16, 2013

Room was very nice with an excellent view of the river. Bathrooms were spacious, with a great shower and seperate toilet area, which is always nice. The pool area was excellent. Not a huge area, but it was a roof top pool and very well layed out and quite elegant. The casino area is very nice and well ventelated, not too smokey. The breafast buffet was excellent in qualit and choice and the steak restaurant "Steak 18" was outstanding.

Room Tip: Get a river view and try Steak 18 not the sports bar
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review, April 26, 2013
Dale,

Thanks so much for your great view and the wonderful pictures! We are glad to hear that you enjoyed your recent visit to L’Auberge Casino & Hotel Baton Rouge and hope to welcome you back for many more!

Best,

Chase A.
Guest Experience Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

157 people have reviewed this hotel

Traveler rating
    83
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    19
See reviews for
22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Metairie
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 6, 2013

We especially enjoyed the room because the hotel is all non-smoking and that is amazing considering it is a casino hotel. The rooms were very well appointed and beds were comfortable. The buffet was also very good, especially the breakfast with made to order omelets. We will definitely go back.

Room Tip: Ask for a room with a view of the Mississippi River.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review, April 26, 2013
Thank you for your review! I’m happy to hear that you enjoyed your stay with us and that you took advantage of our amazing breakfast at Bon Temps Buffet. Our Sunday Brunch at 18 STEAK is something that you should definitely not miss on your next visit!

Thanks!

Chase A.
Guest Experience Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, TX
Top Contributor
184 reviews 184 reviews
36 hotel reviews
Reviews in 73 cities Reviews in 73 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed April 6, 2013

I loved everything about this hotel. Was provided friendly service at check-in, got a nice room, enjoyed my meal at the sports bar and won in the casino. It was too cold to swim in the pool but it looked very inviting. Everything there was just real shiny and new and I can't wait to go back.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review, April 26, 2013
Thanks for your review! We really enjoyed your picture of our roof-top pool area! No matter what season it is, our heated pool always looks inviting. I’m glad to hear that you enjoyed your meal at Stadium Sports Bar & Grill and had some luck in the casino! Hope to see you again soon!

Warmest regards,

Chase A.
Guest Experience Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kenner, Louisiana
2 reviews
5 of 5 stars Reviewed April 3, 2013

Everyone was very accommodating. I am writing this about a few individuals, who I found to be outstanding. They were hotel staff -at the desk - Tylor and Kahy. Bell hop I think - Al. I have stayed there a few times and every time these individuals have gone out their way, and are so personable.. They are what I call nice and professional, and a business asset. .

The majority of your staff are friendly.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review, April 26, 2013
Thank you so much for your review! I am glad to hear that you have enjoyed your stays with us. Tylor, Kathy, and Al are three amazing team members. I will make sure that they know that you’ve recognized that. See you soon!

Best,

Chase A.
Guest Experience Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pineville, Louisiana, United States
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 3, 2013

My husband and I was there for a concert and Valentines Day. Really nice hotel. If you are looking to just stay in and not move around in the city, there is a casino, restaurant, bar, and coffee house all at the resort.

Room Tip: Nice room with old Louisiana charm from the pictures that was hanging in my room. Smoke Free facili...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review, April 26, 2013
Nisha,

Thanks for your review! We are glad to hear that you and your husband chose L’Auberge to celebrate the recent holiday. I’m glad to know that you did not feel the need to leave once you arrived. We aim to provide our guests with everything they would need; all you have to do is enjoy!
We hope to see you both again soon!

All the best,

Chase A.
Guest Experience Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galveston, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 2, 2013

Got lost going out to this hotel/casino. It is not in the city. And in this case, that is good. It sits
right on the Mississippi River all by itself and the place is beautiful. Checking in was a bit
off as check-in was 4:00 and we didn't get our room until after 5:00. Very quiet lobby, like a small
boutique hotel. Sunsets are a must-see from the 12th story gorgeous roof-top pool. The pool is small, (not a kiddie attraction... yay!),and classy. The rooms are quite nice, but I did miss having a fridge in the room. The housekeeping needs attention as on the second day, they didn't replenish the hand towels. The casino is really nice, though a bit small compared to Coushatta.
Most of the staff was very nice. I just think the place is still fairly new and they just aren't quite
"seasoned" on customer service. We have been to the L'Auberge in Lake Charles and I have
to say that I have never been in love with it. Now, I can say that I do love the L'Auberge Baton
Rouge. Can't wait to go back and watch the sunset over the mighty "Mississip."

Room Tip: Ask for a river view.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review, April 26, 2013
Thanks for your review! I truly apologize for the inconveniences that you experienced during your stay. Please know that your comments have been shared with the departments mentioned so that they can be addressed immediately.

I’m happy to know that you still enjoyed your visit with us. The sunset views from L’Auberge Baton Rouge are absolutely breathtaking. We hope that you are able to see one again soon!
Thank you,

Chase A.
Guest Experience Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 28, 2013

It is a very nice place; however, being an avid gambler, you DO NOT want to visit here. They do not pay. The best slots to play are the 5$ slots. They do pay the best and thats about it. I find the customer service is a bit lacking.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review, April 26, 2013
Thank you for your review. I am sorry to hear that you have not had luck in our casino. Last month alone we gave away over $122 Million. We hope to see you again soon for a much more enjoyable and lucky visit!

Thanks!

Chase A.
Guest Experience Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about L'Auberge Casino & Hotel

Address: 777 L'Auberge Avenue, Baton Rouge, LA 70820
Location: United States > Louisiana > Baton Rouge
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 69 hotels in Baton Rouge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — L'Auberge Casino & Hotel 4*
Official Description (provided by the hotel):
L’Auberge Casino & Hotel Baton Rouge is a premier southern Louisiana destination property offering a fully integrated casino entertainment experience. The truly unique complex features an expansive single-level, 74,000 square foot casino; nearly 1,500 slot machines; 50 table games, including a poker room; a 12-story hotel with 205 guest rooms, rooftop pool and state-of the-art fitness center overlooking the Mississippi River; four dining outlets; a unique casino bar with breathtaking views of the river. ... more   less 
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