This is a review I've been putting off because I have mixed feelings about my stay there. The location of this hotel is good, and it's convenient to the highway. It's within walking distance from a Subway sandwich shop and IHOP. The room was clean and the towels were of a good quality. The staff, for the most part, was friendly and helpful. My main complaint stems from a power outage that occurred during my stay. There was no lasting backup power supply to the hotel, so it was without power (that includes heat & lights -- including the stairwells ) for a 1/2 day of waking hours. I won't drone on about all of the details, but when it was all said and done Hilton refused to issue me a credit for the 1/2 day the power was off -- despite their signs all over the hotel that said something to the effect of "if you're not satisfied, you don't pay." The only concession they were willing to make was credit me for approx. $20 for a meal we ate there. Mind you, I stayed there for several days, so the bill was several hundred dollars. Not only did this sour me on this particular hotel, but on Hilton properties in general.
- Also Known As:
- Hilton Garden Inn Baton Rouge Airport Hotel
- Hilton Garden Inn Baton Rouge Airport Hotel Baton Rouge
- Hilton Baton Rouge
- Baton Rouge Hilton
- Hilton Garden Inn Baton Rouge
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