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“not bad” 3 of 5 stars
Review of Comfort Suites University

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Comfort Suites University
2.0 of 5 Hotel   |   3045 Valley Creek Road, Baton Rouge, LA 70808   |  
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Ranked #45 of 70 Hotels in Baton Rouge
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“not bad”
3 of 5 stars Reviewed July 18, 2012

I have stayed at this property numerous times. It is a good location for my needs. It is always clean and staff is efficient. However, be sure to hang the Do Not Disturb sign, as the staff is apt to knock at 8-8:30 to see if you are ready for your room to be cleaned! Furnishings- mattress, tubs, floors are a bit worse for wear.

  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rick f, Manager at Comfort Suites University, responded to this review, July 30, 2012
Thank's for staying with us in the past. Our hotel is in the heart of the city and we are close to most attractions. Next time you are here, let us know at the front desk and we won't check your room until after you have departed. Look forward to your next stay. Thank you.
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106 reviews from our community

Traveler rating
    42
    14
    9
    13
    28
See reviews for
34
24
9
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Charleston, South Carolina
1 review
1 of 5 stars Reviewed June 30, 2012

the toilet was nasty, the room reeked, there was mold in the shower, towels were stained, the carpet was tattered and looks nothing like the internet pics. definitley would not recommend. reserved the room for three days, spent 5 minutes in the first room and was switched and spent even less time in the second one. decided to stay at the baton rouge belle casino hotel, paid a little more, but it was well worth it. doesn't deserve the 2 star rating.

  • Stayed June 2012, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rick f, Manager at Comfort Suites University, responded to this review, July 30, 2012
We are so sorry for the issues you encountered on your recent stay. We at Comfort Suites University appreciate your business and want you to be 100% satisfied. We are in the process of updating our large rooms and the linen problem has been corrected. If you are ever in the area again, please contact me personally and I will make every effort your stay will be great and memorable. Thank you.
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Biloxi, MS
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 25, 2012

Good location but the door in the stairwell was propped open everytime I used the stairs, which was frequent as the elevator was broken and we were on the fifth floor. The door being propped open, empty beer cans on the stairs and the strip club across the street did not make me feel safe. We arrived on friday--green slime in the pool (which was cleaned by sat afternoon) and stair stepper and treadmill would not work. Breakfast pretty poor but the hotel staff must have thought it was pretty good because they helped themselves. A/C in room LOUD and cycled on and off constantly. LR VERY small but BR large. Everything old--holes in the towels. Beds comfortable though...

Room Tip: Stay somewhere else.
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  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rick f, Manager at Comfort Suites University, responded to this review, July 30, 2012
On behalf of the staff at Comfort Suites University, I apologize for the issues you experienced on your recent stay. These are not the standards we strive for. We made every effort possible to have the elevator repaired as soon as possible as well as the pool. The breakfast issue has been resolved, as NO employee's are allowed to eat breakfast any longer. Thank you for bringing these issues to my attention.
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Lincoln, Nebraska
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 11, 2012

Nothing spectacular here, but the suite we stayed in was big and had microwave and refridge. Swimming pool was outside and right out our window, so that was nice. Hotel staff were nice people and helpful. Hotel does need some updating, but overall it's a good place.

Room Tip: we were in middle, heard no other noise.
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  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed June 9, 2012

My husband's job relocated him to Baton Rouge; however, when we arrived, our apartment was not ready for move in, leaving us (and our pup, Peanut) needing a place to stay. The property is dated and the inside can use some work (much like most, if not all, budget hotels I've stayed in), but it was kept clean and the staff was phenomenal!! We arrived at a very late hour and the front desk woman, Lisa, was friendly, content, and engaging (unlike other hotel stays where the night shift is pretty much checked out and useless). What impressed me most was how accomodating they were. We were not sure how long the apartment hold-up was going to take and the manager worked with us, happily giving us a deeply discounted rate for the week. I give this property an "excellent" review for this class of hotels and would highly recommend it.

For those who appreciate continental breakfasts: although the breakfast was popular on the weekends, it was always well stocked and hot. Fresh hot cookies are baked and offered in the afternoon/evening.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rick f, Manager at Comfort Suites University, responded to this review, July 30, 2012
Thank you for your thoughtful comments. We strive for the best customer service and I am very proud of my staff. Lisa does a great job and she trains the rest of the front desk agents. We enjoyed your company including "peanut". Please let us know if you ever need anything.
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Beaumont, Texas
1 review
2 of 5 stars Reviewed June 4, 2012

We booked 4 hotel rooms for Memorial Day weekend to attend Bayou Superfest at Tiger Stadium. The staff was very nice, but the rooms need a lot of TLC. Very large rooms but old and dirty. Someone was actually painting the doors around the elevator because he said some big wigs were due in at any time. Who paints on a friday afternoon of a holiday weekend??? There were only 2 towels in the room and we had to ask for extra towels each day. I feel it was way over priced for what we got.

  • Stayed May 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toms River, New Jersey, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 1, 2012

They may be fixing up the out side but they should do the inside at the same time. I don't have anything good to say, so I won't say anything at all.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites University

Address: 3045 Valley Creek Road, Baton Rouge, LA 70808
Phone Number:
Location: United States > Louisiana > Baton Rouge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 70 Hotels in Baton Rouge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites University 2*
Number of rooms: 111
Reservation Options:
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Also Known As:
Comfort Suites University Hotel Baton Rouge
Comfort Suites Baton Rouge
Baton Rouge Comfort Suites

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