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“lots of space” 4 of 5 stars
Review of TownePlace Suites Baton Rouge South

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TownePlace Suites Baton Rouge South
2.5 of 5 Hotel   |   8735 Summa Avenue, Baton Rouge, LA 70809   |  
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Ranked #20 of 69 Hotels in Baton Rouge
Redwood City, California
Top Contributor
437 reviews 437 reviews
85 hotel reviews
Reviews in 144 cities Reviews in 144 cities
434 helpful votes 434 helpful votes
“lots of space”
4 of 5 stars Reviewed July 24, 2014

We stayed here for three weeks while relocating and found it to be a good central hotel to stay at with the family. They take pets, which is great, and have two bedroom suites. The staff at the front desk is great while the cleaning staff is pretty good, missed cleaning our room a couple times.

My only complaint is that the breakfast is minimal and on the weekends, it can be pretty well cleared out.

Room Tip: ask for room's higher up and in the back, away from the stairs especially those in back.
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 reviews from our community

Traveler rating
    26
    16
    5
    3
    1
See reviews for
9
11
6
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Las Vegas, Nevada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 7, 2014

This is my first "mixed"
review. You'll have to decide from pro and con list to determine if it meets your personal needs.

PRO:
Although tucked away on side street, the location is in center of town and easy access to all major roads.

Loved free wi-fi and HBO.

Full kitchen / great for extended stays.

Basic 3 star lodging.

No single feature that is outstanding.

AC works well

Outdoor area to BBQ

Bed is comfortable.

Room is clean.

Simple continental breakfast.

Small and sparse snack center in lobby - better that nothing at all.


CON:
Housekeeping has major issues.
Never have towels.
For 5 days were told they were in dryer and would send later.
They did send later in the day,

Many employees have a bad attitude, one didn't speak English, so difficult to express what we needed done in room.

Noisy sounds in general, water noises loud, doors are heavy which makes loud slams you can hear from down the hall.

TIPS we learned:

There are several buildings, but ask for one that is not on parking lot side.
Also ask for room away from elevator.

Stayed July 2014
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, TN
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 30, 2014

We were a family of 6 (three adults and three small children) traveling to San Antonio for a family reunion and stayed at this TownePlace Suites in BR because they had a two bedroom suite. A real plus because it allows everyone to stay in the same room and the room rate was less than what we would have had to pay for two rooms -- extremely convenient.

This particular hotel is somewhat unique in that it is essentially located in a suburban area -- which means its also in a very quite part of BR. The accommodations were about par for a TownPlace, although it did seem a bit "cramped" in that the property is relatively small, even the parking area was kind of squeezed together but we had no problem in terms of always finding an open space. The two bedroom suite did not seem quite as large or open as other TownePlace Suites we have stayed at but it was certainly more space than one would get in a regular hotel room and with 3 small kids it did give them some additional room to spread out. All in all the space was a real plus.

Hotel staff was very accommodating and pleasant and the rooms seemed clean and well kept. Had an indoor pool but I can't comment on that as we did not get an opportunity to enjoy it.

The bottom line is this is a good place to stay, especially if you want a quiet location and at a reasonable price. Its especially a good place when travelling as we were as a family of 6 and get the two-bedroom suite. It beats getting a regular hotel room (or rooms) by a mile. When going thru Baton Rouge, give it a try, I don't think you will be disappointed.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Top Contributor
228 reviews 228 reviews
70 hotel reviews
Reviews in 101 cities Reviews in 101 cities
213 helpful votes 213 helpful votes
3 of 5 stars Reviewed May 28, 2014

We stayed here for the Bayou Country Fest. I made the reservation several months in advance. For some reason, the hotel decided a week before my stay that it was a special event stay and required full payment up front. So not only were they jacking the room rate up, they wanted all their money. I guess I could see that except why didn't they decide that when I made the reservation? Also since it was guaranteed with my credit card, why not leave it at that? This property is in severe need of an overhaul!!! Everything looks worn out. Our bathroom had the dirtiest toilet I have ever seen!!! Nice dark ring around the water line so you could tell it had not been cleaned in forever. Rooms are not cleaned every day because it is extended stay. I can see that policy if you are on an extended stay but if you are not??? They were going to clean the room our last day but when they knocked on the door at 9AM, we were not ready to leave yet since we got in at 1AM for the concert.
It is convenient to everything there is to do which is about the only plus. It made me decide that I will not be staying at any TownePlace Suites again....too crappy!

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review, May 29, 2014
Thank you for taking the time to share your experience with us. You indicated in your response that your stay with us was unsatisfactory due to our payment request process and room cleanliness and condition. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your or our ownexpectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit and no other guest has to experience your issues as well. We would like to regain your trust by making sure these issues are addressed promptly and hope to serve you again in the future.

Sincerely, Jessica Mitchell Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 24, 2014 via mobile

We stayed for 1 night on our way back from Destin, FL. The hotel is older and in need of a major update. The hall smells like Lysol, dirty carpet, very dated. The hotel is in a pretty good location, so that is good. We stayed in a 2 bedroom unit, which was relatively spacious. Full kitchen, separate living area. Marriott needs to out some money in this place.

Stayed May 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review, May 27, 2014
Thank you for taking the time to share your experience with the TownePlace Suites Baton Rouge, La. You indicated in your response that your stay with us was unsatisfactory due to the hotel needing an update. We currently did a complete renovation to this property in 2013 replacing all gurst room items and carpet within the hotel. I thank you for bringing the issues that you encountered to our attention as we will make sure that we monitor and keep the hotel up to the required standards with cleanliness and condition. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. We would like to regain your trust and hope to serve you again in the future. Thank you for your honest opinion as it will help us to improve.
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Jackson, Mississippi
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 3, 2014

When my wife and I chose to travel to the Baton Rouge area to celebrate our anniversary, we had a number of things to consider when we were looking for a place to stay. We wanted somewhere that was comfortable, safe, and in close proximity to things to do. I have to say, even though TownePlace Suites is tucked away across from the hospital, this is a truly great place to stay. After driving for 3 hours to get to Baton Rouge, the front desk was very courteous and allowed us to check in a little early. This was great because it allowed us to get settled in and allowed me to rest up and get changed for the extensive shopping trip my wife had in store for us at the nearby Mall of Louisiana.

We reserved a one-bedroom suite and that was plenty spacious for us. Two nice sized tv's, a full kitchen, desk area, and comfortable bathroom. The room (and the property for that matter) has a very clean feel. The staff was nice and everyone spoke to you as you encountered them in the hallways. I honestly think that for this level of property, this is about as good as it gets. Later that evening we dined at L'auberge (which is a great experience that I will have to review separately), so the leftover food from the night served as our breakfast and we didn't get a chance to experience the on site breakfast. One other perk that didn't go unnoticed by either of us was the 12 o'clock checkout. It is a huge relief to have until 12 to rest after being out most of the night. This is a good choice for most anyone. The sofa bed in the living area seems like it can accommodate most young children, so I would strongly recommend this hotel for families. As for the two of us, we enjoyed our stay at this property and would seriously consider staying here in the future.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review, May 27, 2014
Thank you so much for expressing your enjoyment during your stay with us at the TownePlace Suites Baton Rouge, La. We are always pleased to hear when a guest has enjoyed there stay with us. Thank you and it will be our pleasure to serve you again during a future stay.
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Pound, Wisconsin
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 15, 2014

We stay here on a regular basis, and on a few occasions, stayed here for over 30 days. We love the premises, the landscaping, and the location...not on a main road, but just down the block from the mall. The staff is very friendly and helpful. The breakfast is very basic, so we don't use it because we have a kitchen, but it is a great place to grab a cup of coffee. They have an indoor swimming pool, but it seems to be a bit over chlorinated. We enjoy the area just outside of the pool, where it is "walled" off. It's nice to have beverages and snacks when the weather is nice. This place is perfect for a long stay.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review, May 27, 2014
Thank you so much for taking the time to express your stay with us. It is truly a pleasure serving you when in the Baton Rouge Area. We look forward in serving you again during your next trip to Baton Rouge, La.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Baton Rouge South

Address: 8735 Summa Avenue, Baton Rouge, LA 70809
Location: United States > Louisiana > Baton Rouge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Baton Rouge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Baton Rouge South 2.5*
Number of rooms: 90
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Also Known As:
Towneplace Suites Baton Rouge South Hotel Baton Rouge

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