I stayed there for three nights recently, and I went in only a little alarmed by some of the reviews I had read. Upon walking through the lobby doors, I was pleased to not smell anything that was described in earlier reviews. The hotel smelled fine, and the lobby was, well, fine. Don't expect anything exceptional, and you will not be disappointed.
The front desk staff was wonderful, and accommodated my request for a room on the other side of the hotel from the highway (thanks for the suggestions from my TripAdvisor friends). Those earlier reviews are not understating the amount of noise from I-10. The room itself was fine, neither roomy nor cramped. It was quite clean, and the wood floors were an unusual touch, but they were also very clean.
After sharing these initial first impressions, I'll move on to some overall feedback about my experience, and I'll start with the good about the hotel. Again, the front desk clerk was outstanding--helpful, friendly, thorough. The bartender was also very good, although I was a little disappointed that the bar closes typically at 10pm on weekdays and 11pm on weekends. Maybe I am spoiled by my years living in Vegas, but this seemed pretty early. Lastly, the room amenities were fine: there was a refrigerator (very noisy, but I'll take that over having none at all), and a good iron, and sleep comfort beds that were adjustable for firmness.
Moving on to things I don't really care about, but others may--the decor is unusual. I couldn't quite figure out what specific regional style it was, but there was clearly a lot of thought and planning that went into it, and that is good enough for me. It was bright and not always easy on the eyes, but I don't necessarily like staying in hotels that look like every other hotel, so it didn't bother me. There is also only one elevator, although I never felt like I had to wait overly long for it. Finally, the hallways are VERY long, and the elevator is located at one end of the hall, so you may have quite a hike to the room (the front desk asked me at check-in if it would be a problem if my room was far from the elevator, and I certainly appreciated the heads up).
My stay was a negative experience overall because there were a few big things that they got wrong. I'll start with the most appalling to me, because it represents an intersection of two of my biggest hotel pet peeves--basic service failure and bad management response. On day two of my stay, I was out of my room from 9-2:30, returned to the room to rest and clean up for the evening (putting the DND card on my door) and leaving again at 4:30 (of course, removing the DND card). When I returned to the room at 11:00pm, the room had not been touched by housekeeping. Housekeeping was still on the floor when I left at 4:30, and I understand that if you stay in the room all day, it is hard for them to clean; but being in the room for less than two hours during the afternoon should not be a deal-breaker. And to me, having the room cleaned is one of those basic features that you pay for, and part of why staying in a hotel costs more money.
My reaction would not have been nearly as negative if the manager had responded appropriately. When I called down to report it, the manager said he was sorry, but I probably only needed fresh towels and was welcome to come down to the front desk to get them. I was so taken aback, I asked if he actually told me that if I wanted towels I needed to get them myself, and he explained that he was very sorry, but he was by himself, and he was very busy checking in customers (at 11:00pm) and that there was no one at the bar anymore (a lie, I had left there just a couple minutes before I called). When I got down to the front desk, I was given two complimentary bottles of water "for my trouble". Really? My room goes a day uncleaned and I have to fetch my own towels, and I get two bottles of water? No adjustment to the bill, or complimentary breakfast, or rip up a bar tab? That is just poor form. I reported it again to the front desk when I checked out (this was to the same person who checked me in, who was wonderful) and she said she would out a note on my reservation to give me a discount on a future stay. Nice, but I don't have any intention of coming back to a hotel where the service is hit or miss.
On a less concerning but still negative note, the rooms are terrible noisy. Walking down the hallway, one can hear clearly what is happening in each room, the fridge in the room hummed loudly and every time the air conditioning came on I wanted to shout, "Liftoff!!!!" Also, be advised that the hotel parking lot is tricky to get into. Upon exiting the 10, take the first right north of the underpass on Acadian--it looks like you are going into a gas station and La Quinta parking lot (there is a small Radisson sign). If ynfollow the lot back towards the highway and drive around the La Quinta you will find the Radisson. My GPS nearly exploded.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.