Stayed here recently overnight due to an early morning appointment with a specialist for my daughter. Maybe I am used to above average Holiday Inn Hotels and that is why I wasn't impressed. Average looking Holiday Inn from the exterior. We arrived early evening. I asked for an upgrade since I am a AAA member. I was almost certain that I would get it because the parking lot was empty and it appeared as thought the hotel was fairly empty. I was told that there were no upgrade rooms available. No problem. I asked for a non-smoking room. The room may have been non-smoking, but it smelled like smoke upon entering. We decided to just tolerate it until whoever was in the room next to us decided to chain smoke and the smell coming through the walls was unbearable. We went down and asked to be put into another room. We were moved to another floor that looked like a construction zone. There was no noise, but it was not appealing to the eye. As a new hotel, I was mighty surprised to see that there was already remodeling going on. After settling in our room, we walked down to Sporting News, the restaurant in the hotel. It was average sports bar food. We checked out fairly early and went on to our doctor's appointment. We live an hour away and I realized once we got home that I left my computer charger in the room. I called the hotel and spoke to someone in housekeeping who told me that he could mail it back to me. I was grateful. He asked how I wanted him to send it. I told him the least expensive method. I only live an hour away and figured it wouldn't be that expensive, otherwise I could just go pick it up. I told him not to spend more than $20 on shipping. He told met that he would call me back because he was going to use the credit card on file for the shipping charge. I never got a call back. I called the next day and left a message. A lady from housekeeping called me back and told me she was shipping it FedEx. I received the cord 2-3 days later. Several days later I got a bill from FedEx for almost $30. THIRTY BUCKS to ship something that I could have put ten dollars worth of gas and been there and back in less than 2 hours? That was a little extreme. I tried to call the manager several times and I finally got a call back. Her response to all of this,"I will refund your credit card on file $10." I almost felt mocked. I would stay here again only if I had too. The room was comfortable and a standard Holiday Inn, but certainly not the over the top service that I am used to when I stay at the new Holiday Inn hotels!
- Official Description (provided by the hotel):
- The Holiday Inn College Drive Baton Rouge, the newest hotel in the area, enjoys the premier hotel location in Baton Rouge. Situated with direct access to I-10 at College Dr. and Constitution Ave., the hotel is conveniently located to shopping, dining and local attractions and corporate headquarters. Business travelers appreciate the hotel s proximity of the Holiday Inn College Drive Baton Rouge to Shell Oil, Exxon Mobil, Shaw Group, and Dow Chemical. The hotel is also within minutes of several renowned medical facilities such as Mary Byrd Perkins Center, Our Lady of the Lake Hospital, Baton Rouge General, Pennington Biomedical Research Center and Ochsner Health System. The River Center is a 10 minute drive from the hotel. Leisure guests will find the Holiday Inn College Drive Baton Rouge the perfect base for exploring local attractions such as Louisiana State University (LSU), USS Kidd, Southern University (SU), the Blue Bayou Waterpark and Dixie Landin . Shoppers will love visiting The Mall of Louisiana, Perkins Rowe, Tanger Outlets, and Towne Center. A day trip to New Orleans and the French Quarter entertainment is a quick trip down I-10. The hotel features a business center, free wireless Internet, a 24 hour health club, and Sporting News Grill. Each guest room features 37 LCD televisions with high tech audio video and MP3 capability. Relax in our tropical outdoor pool. ... more less
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- Also Known As:
- Holiday Inn Baton Rouge s College Drive Hotel Baton Rouge