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Holiday Inn Express Winchester: Traveler Reviews

2.5 of 5
5250 Revillo Rd, I64 Exit 94, Winchester, KY 40391
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Holiday Inn Express Winchester
Ranked #4 of 6 hotels in Winchester
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42 reviews from our community

    Trip type
Traveler rating
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    7
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Date Rating
Independence, KY
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
“Friendly Staff, Owner not maintaining property to HIE standards”
2 of 5 stars Reviewed March 20, 2012

This was my family's third stay at this particular HIE. The staff is friendly and the rooms are clean BUT the hotel is not being properly maintained. There were all sorts of badly filled screw holes in the bathroom walls. They were using some sort of bracket to hold up the the towel bar. The repair job there was just plain crappy. The plate covering the light switches was at an angle and you could see the patch job around it. Everywhere they patched was painted over. It shows a lack of pride in ownership by the franchisee.

The best part of the stay was the pool.

If you are visiting Winchester there are not many good choices. You either stay at the other highly rated national chain, find a room in Lexington or stay here. You make the choice.

  • Stayed March 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask spiritky about Holiday Inn Express Winchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, IHGCare at Holiday Inn Express Winchester, responded to this review
April 19, 2012
Dear Spiritky,

Thank you for taking the time to review our hotel. I am sorry you did not find our hotel to your liking. All of our reviews are evaluated by management, and your review is no exception. We strive to provide the best guest experience possible, and will use some of the feedback you’ve provided to further improve our service. I hope you will consider us again when in Winchester. Thank you again.

Sincerely,
Brenda J.
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Ohio
Top Contributor
202 reviews 202 reviews
202 hotel reviews
Reviews in 157 cities Reviews in 157 cities
128 helpful votes 128 helpful votes
“great people..facility just so-so”
3 of 5 stars Reviewed March 13, 2012

I arrived early afternoon , early check in was not a problem ...lady at front desk was very freindly...descent price ($89.00)..large parking lot just a short walk from hotel for truck parking...room was clean,bathroom / shower could have been a little cleaner but I have saw worse..good water pressure and hot water heater/ AC was quiet.carpet and walls were pretty good shape but ceiling could stand a new coat of paint...sheets and pillows clean and smelled good but matress was firmer than I like and had some sort of a plastic cover between matress and sheets...noisy and not very comfy...all in all it was OK but not as nice as most other Holiday Inn Express' Ive stayed in but people were really nice and this place is 100 times better than the BestWestern that is down the street!...i would stay here again but like I say its not quite up to the expectations of the name..

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask teamster175 about Holiday Inn Express Winchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review
May 29, 2012
Dear teamster175,

Thank you for your feedback. We are glad you enjoyed your stay at our hotel and had a pleasant experience with our friendly staff. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry your room conditions fell below your expectations. We hope you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely,

Jaime W
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Fulton, Tennessee
Top Contributor
55 reviews 55 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
“Keep driving instead of stopping here!”
2 of 5 stars Reviewed February 19, 2012

We were returning from a business trip to Philadelphia and thought this would be a good place to stop and break up a 15 hour drive. We should have kept driving. This was an older motel that had some new "make-up" added to it some time in the past. I could not believe how sloppy the workmanship was and that the hotel management approved it (see pictures). The cleaning staff also needs to learn to move some of the furniture and vacuum behind it (see pictures).

Room Tip: Room 114 was right next to the service laundry. First thing in the morning we were greeted by the so...
See more room tips
  • Stayed February 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask msmintn about Holiday Inn Express Winchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Winchester hotels

Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Nice place to be”
5 of 5 stars Reviewed January 7, 2012 via mobile

Extremely friendly service. Rooms appear clean and smell nice. Seems to be a safe place. Would recommend it to anyone passing through.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Steeman27 about Holiday Inn Express Winchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peoria, IL
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Very good place to spend the night”
4 of 5 stars Reviewed January 6, 2012

This was a good, decent place to spend the night. We needed a half-way point to stop and sleep while traveling. The room was not fancy, and the furniture looked older, BUT the room was very clean and the beds comfortable. It was just what we needed and a good value--truly, for the money, I was very pleased. I don't think you can expect luxury at such a good value, but it was more than adequate, and cleanliness counts A LOT with me! The desk clerk was helpful when we checked in as I asked where we could go for dinner. The complimentary breakfast was very nice. The indoor heated pool looked great--I wish we had time to use it!

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by lbgreene for Winchester
Ask lbgreene about Holiday Inn Express Winchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Winchester

Also Known As:
Holiday Inn Express Winchester Hotel Winchester
Holiday Inn Express Winchester Hotel
Holiday Inn Winchester
Address: 5250 Revillo Rd, I64 Exit 94, Winchester, KY 40391
Phone Number:
Region: United States > Kentucky > Winchester
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Winchester
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Winchester is located in the Bluegrass Region of the Commonwealth, in a great position for everything the Greater Lexington Area has to offer. We are minutes from Bluegrass Airport, University of Kentucky, Keeneland Race Track, Kentucky Horse Park, Deer Run Stables, Lexmark International, Toyota, Shaker Village, and the Bluegrass Heritage Museum. Our hotel is a 58 room facility located off I-64. Restaurants are located within one mile of the hotel. Our hotel has 58 rooms, interior corridor with elevator. Indoor heated pool, fitness center, complimentary hot breakfast buffet. ... more   less 
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