You would expect to have a clean, working cabin when you are paying top dollar for their "Executive Suite Cabin", but that was far from our experience. We checked in at 1pm for a room and were told to come back because it wasn't cleaned yet. They only employeed 3 housekeepers for 35 rooms and 11 cabins (that are as big as my house). No problem I thought, so we went hiking for 3 hrs and came back exhaused at 4pm wanting to relax in our room and get our moneys worth only to be told it still wasn't ready and come back in another hour! So we drove around to some shops wasting our gas and time waiting for our room to be done. Finally 5pm, they say it was ready and we went to our cabin to find it had been rushed on the house keeping.(Just because it was big doesn't make it better) We were afraid to touch any of the bathroom fixtures, they looked so gross and the toilet upstair wasn't working properly. The beds were hard as a rock and our cabin smelled like smoke from the other surrounding cabins burning wood all night! When I mentioned this to the staff his response was "well we don't guarantee a check in time and we are busy this time of year". What?!! Never again I would have had more comfort sleeping in my car and saved $200.00!!
Find another hotel!!!!!!!!!!!!!
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.