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“Nice hotel” 4 of 5 stars
Review of Comfort Inn Sheperdsville - Louisville South

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Comfort Inn Sheperdsville - Louisville South
3.0 of 5 Hotel   |   191 Brenton Way, Shepherdsville, KY 40165   |  
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Ranked #6 of 9 Hotels in Shepherdsville
Waterford, Wisconsin
Top Contributor
61 reviews 61 reviews
35 hotel reviews
Reviews in 43 cities Reviews in 43 cities
42 helpful votes 42 helpful votes
“Nice hotel”
4 of 5 stars Reviewed March 26, 2014

This hotel was nice but really over-priced compared to other Comfort Inns and Suites and other hotels we've stayed.. And our stay was on a Wednesday night. We've stayed at other great Comfort suites that charged a little over 1/2 of what we paid for this room for one night. Maybe it's a regional thing. The staff was friendly and welcoming and breakfast was excellent. The room was very comfortable and bathroom very clean.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review, October 19, 2014
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences about high room rate that you experienced during your stay for special event in the our area at our Comfort Inn Louisville South.
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67 reviews from our community

Traveler rating
    21
    21
    8
    5
    12
See reviews for
39
8
2
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
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English first
Waynesville, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2014

The beds were comfortable, the room was clean and nicely updated. We've stayed in some bad rooms and paid much more!!! Easy to use in room Wi-Fi. Easy on easy off freeway. Free breakfast had plenty of choices to please everyone.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review, October 19, 2014
Thanks for sharing with everyone about some of the awesome amenities that are included in every guests stay when they choose Comfort Inn Louisville South as their home away from home!
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2014

We arrived here after a rollover accident, due to weather conditions. With a totaled truck and my fiancé and our luggage covered in glass and mud...while I was at the ER, they did hesitate to go out of their way to accommodate him. They got him to the hospital and then pick us up when I was released. When we couldn't get a can to get to the pharmacy, the owner took us. The staff here went over a above. We travel for a living and this is by far the best experience we have had with a hotel and their staff. Would highly recommend this hotel.

PS..Room was very clean and roomy. Breakfast was good as well.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review, October 19, 2014
Thank you for the positive feedback as we cherish all the compliments we get so we can continue on doing the right things here at our Comfort Inn Louisville South.
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Chicago, IL
Top Contributor
84 reviews 84 reviews
26 hotel reviews
Reviews in 40 cities Reviews in 40 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed January 6, 2014

We arrived late in the evening on a driving trip down to FL. I like Comfort Inns for the prices but it's hard to predict what the rooms will be like. They can cover a wide range.

This one was a little bit tired and worn. The beds were comfortable but my wife pulled off the bedspread which revealed a dirty blanket. The breakfast was just okay.

The lady at reception was very helpful when our TV remote did not work and after failing to find fresh batteries gave us her remote.

Nice staff but hotel was lacking.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review, October 19, 2014
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services at our Comfort Inn Louisville South.
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Toronto, Ontario
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 5, 2014

There is a Quality Inn and Econo Lodge just across the road and I have stayed at both but the extra few dollars for the Comfort Inn is money well spent. A spacious lobby with an attractive and inviting sitting area. Spotless throughout hotel and a bright comfortable room (ours had a king bed). Breakfast was usual Comfort Inn fare and although dining area was compact it was sparkling clean and attractively designed. Cracker Barrel is right next door for a convenient dinner. A gas bar also also within easy reach. An excellent choice for the Brooks area.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review, October 19, 2014
Thank you for your positive comments and I am pleased that you had a good stay overall at our Comfort Inn Louisville South.
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Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 18, 2013

Came for the NAILE at the EXPO - we usually stay at the exit at the Expo or Fern Valley. Prices have went up to much we stayed out some. We really enjoyed this hotel for what little time we were there. When checking in, was surprise to receive a voucher for free drink and snack for being a rewards member. This is a first and we have stayed at a lot of hotel with Choice.com. Hotel was clean and very well maintained. Staff was friendly. Hotel is convenient to gas station, Cracker Barrel and other food chains. Will stay here in the future. Thanks for making our stay nice and easy!

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review, October 19, 2014
I am glad to hear that you were well taken of. Thank you for being our guest at our Comfort Inn Louisville and for sharing. We hope to see you again soon at Expo center.
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Plattevill
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed November 17, 2013

Very nice hotel. Drive up subway and Cracker Barrel next door. No pool but no need as we showed cattle in Louisville for 10 days. I was greeted with free drink and snack for being a rewards member. Priceline price was the same as calling hotel directly to add one more night to original reservation.

Room Tip: Beds are NOT queens they are only doubles. This was the whole reason I booked this hotel hoping for...
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angel F, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review, October 19, 2014
I am glad to hear that you were well taken of. I will share your comments with our staff. Thank you for being our guest and for sharing. We hope to see you again soon for Cattle Show when you are back in town at our Comfort Inn Louisville South.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Sheperdsville - Louisville South

Address: 191 Brenton Way, Shepherdsville, KY 40165
Phone Number:
Location: United States > Kentucky > Shepherdsville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Shepherdsville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Sheperdsville - Louisville South 3*
Number of rooms: 79
Official Description (provided by the hotel):
Whether you’re traveling for business or vacationing with Family, our hotel is here to provide comfort, convenience, location and affordability. Located at Shepherdsville/Brooks,KY we are minutes from Louisville International Airport (SDF), directly off I-65 at Exit #121 (Brooks Rd). Louisville is three short miles away.Our corporate guests can stay in one of our 79 beautifully appointed 100% non-smoking rooms offering free high speed internet, free full hot breakfast, refrigerators, microwaves, coffee makers, work station desks, expanded cable and of course our firm guarantee of GREAT service. We also offer the conveniences of a business center, guest laundry and guest market shop. The Comfort Inn provides ample free parking, with easy access to the interstate. The best tourism attractions, and important business sites are only a short drive away. Churchill Downs, the KY Fair/Expo Center, Freedom Hall, Bluegrass Boardwalk Amusement Park, Yum Center, Louisville Downtown and the University of Louisville are a short drive down I-65 North. The UPS Air Hub, Ford Motor Company, GE, GFS, Zappos Fulfillment Center and many more important commercial locations are near the hotel. At “Comfort Inn Louisville South” every day is a promise of guest satisfaction, great value and quality accommodations Pet friendly rooms are available. Additional fees may apply. ... more   less 
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Also Known As:
Comfort Inn Pirate`s Bay Indoor Water Park Hotel Shepherdsville

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