Our recent stay at Comfort Inn Pirate's Bay Indoor Water Park proved to be interesting. First, the customer service was VERY GOOD. The staff had a positive attitude, were helpful and displayed a friendly smile. The water park was AVERAGE for an indoor water park. It was geared mostly for kids 12 and under with the exception of the hot tub for those over age 16 (funny...a toddler was floating around when I first arrived at the hot tub!). Anyway, the indoor water park is really the only reason most people, including myself, stay at this property because the actual hotel is POOR. The card key system simply does not work. We had to swap keys multiple times and were locked out due to faulty keys more than once. The hotel ran out of hot water during our stay (that was a first for me). The rooms need a deep cleaning. Our bed had a dirty/stained comforter and my son's bed had chips or food of some kind under the mattress. The hallways, common areas and elevator needed vacuumed. Also, the breakfast bar needs some improved traffic flow during busy times. The staff, while helpful, needed to focus on restocking and cleaning the bar as quickly as possible during busy times.
- Official Description (provided by the hotel):
- Whether you’re traveling for business or vacationing with Family, our hotel is here to provide comfort, convenience, location and affordability. Located at Shepherdsville/Brooks,KY we are minutes from Louisville International Airport (SDF), directly off I-65 at Exit #121 (Brooks Rd). Louisville is three short miles away.Our corporate guests can stay in one of our 79 beautifully appointed 100% non-smoking rooms offering free high speed internet, free full hot breakfast, refrigerators, microwaves, coffee makers, work station desks, expanded cable and of course our firm guarantee of GREAT service. We also offer the conveniences of a business center, guest laundry and guest market shop. The Comfort Inn provides ample free parking, with easy access to the interstate. The best tourism attractions, and important business sites are only a short drive away. Churchill Downs, the KY Fair/Expo Center, Freedom Hall, Bluegrass Boardwalk Amusement Park, Yum Center, Louisville Downtown and the University of Louisville are a short drive down I-65 North. The UPS Air Hub, Ford Motor Company, GE, GFS, Zappos Fulfillment Center and many more important commercial locations are near the hotel. At “Comfort Inn Louisville South” every day is a promise of guest satisfaction, great value and quality accommodations Pet friendly rooms are available. Additional fees may apply. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Pirate`s Bay Indoor Water Park Hotel Shepherdsville