We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Work Trip” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Shelbyville

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Holiday Inn Express Hotel & Suites Shelbyville to your Saves list
Holiday Inn Express Hotel & Suites Shelbyville
2.5 of 5 Hotel   |   110 Clubhouse Drive, Shelbyville, KY 40065   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #3 of 5 Hotels in Shelbyville
Bridgeport, West Virginia
1 review
“Work Trip”
4 of 5 stars Reviewed November 11, 2012

Checked in a little earlier and the place looks pretty good and smells clean. Theres cool reading lights next to each side of the bed and the outlets for my laptop are also next to the bed above the side table. Oh! and Stephanie at the front desk was amazingly hot!!!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

71 reviews from our community

Traveler rating
    19
    24
    15
    5
    8
See reviews for
18
12
6
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Wisconsin
Top Contributor
132 reviews 132 reviews
38 hotel reviews
Reviews in 68 cities Reviews in 68 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed October 26, 2012

We arrived at 6:28pm CDT (not sure if they're in eastern or central zone)-checked into room, and promptly stuck to the bathroom floor! Worse, even when you think your shoes should be fairly clean, the stickiness "pulled" off and soil present, leaving rather unappealing tracks wherever we stepped. We went to the front desk to report this, and the woman on duty was very nice and apologetic, giving us a different room (just down the hall, and only a minor hassle, as we hadn't yet unpacked things). New room-still some stickiness, but not nearly as bad and no tracks! At checkout the next morning, I mentioned this to the woman at the front desk; she, too, was quite apologetic, but also explained that they were having a problem getting the right amount of water mixed in with their cleaning solution, and, apparently, if not enough water is used, a sticky residue remains. As my title says-nice, except we couldn't get past the bad impression (no pun intended) of the sticky floors.

Room Tip: Watch for the sticky floor; hopefully, the issue has been resolved.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberling City, Missouri
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 5, 2012

Typical average Holiday Inn. Disappointed with their 'quik start' breakfast. They were out of coffee by 6:45 am and most of their breakfast food. It took about 20 minutes to replenish these items. Poor planning or lack of help? The room was large and clean.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
north carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 4, 2012

This Motel looked nice from the outside. The room was a different story. There was THICK DUST for a three foot radius in the corners behind chairs/lamps. The smoke alarm was GONE from the ceiling and the bathroom sink faucet didn't shut off. I wanted someone from MGT to see this mess but the (owners daughter?) didn't want to go up there with me. They offered me $10.00 off the room price. I had paid $25.00 to bring my dog in. I asked for that back and they replied "we need that for 'special cleaning' ". I said, "just CLEAN it! That's what it needs." They ended up refunding $20 bucks. I still paid $109 bucks. You can stay in filth for a lot less. Skip this one.

  • Stayed January 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville, responded to this review, October 20, 2012
Dear cleanuptyme,

First of all, thank you very much for your recent stay at our hotel. I am sorry that you encountered some cleanliness issues specifically with the room. Rest assured that your comments will be reviewed by our team and take actions accordingly. We appreciate the candid feedback we receive and welcome any opportunity to improve. Once again, thank you for alerting us and bringing these unsatisfactory circumstances to our attention.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hastings, NE
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 7, 2012

This hotel is on the high end of Holiday Inn Express and I stay in them all the time. The desk service was great, price was reasonable, room was very clean. Parking was convenient. I am finishing this up because Tripadvisor says I need to have a minimum of 200 characters. A very stupid requireent.

Room Tip: I always ask for a room away from vending, elevators and ice machines.
See more room tips
  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 22, 2012

When you pay to stay here your pretty much paying for the name. The staff was very friendly. Our room was clean with minor deficiencies here and there.nothin that'd really negatively affect the stay. The breakfast in the morning was fairly good. Overall I would expect to pay 70-80 dollars for a night here.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 7, 2012

I used to stay at this Holiday Inn Express every time we visited Shelbyville, KY. Although they were closed for a time, it has re-opened and it is even better. They have updated the rooms and best of all, we got two great nights of much needed sleep.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Holiday Inn Express Hotel & Suites Shelbyville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Shelbyville

Address: 110 Clubhouse Drive, Shelbyville, KY 40065
Phone Number:
Location: United States > Kentucky > Shelbyville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Shelbyville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Shelbyville 2.5*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, Orbitz, Hotels.com, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Hotel & Suites Shelbyville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Shelbyville
Holiday Inn Shelbyville
Shelbyville Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites Shelbyville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.