We stayed two nights while visiting Eastern Kentucky University with our daughter. It was the first time we have been to Richmond, but since our daughter has decided to attend Eastern will be visiting a lot more in the coming years- we just won't be staying at the Best Western.
First, I'll say that all the hotel staff members were very friendly and helpful. Unfortunately the hotel is shabby and somewhat dirty inside and out. The room (including the bathroom) itself was clean enough, although the carpet could have used cleaning. Breakfast was a bit skimpy, mostly cereal and fruit.
The entire property needs to be renovated.
- Official Description (provided by the hotel):
- Our hotel is located on the suburbs of town and close to Interstate 75. We are 0.5 miles from Eastern Kentucky University, and 0.3 miles from our new shopping center, which includes Cinemark Movie Theatre, and much much more.Our hotel has 80 rooms on two floors, with an assortment of room typesto fit each guest needs. We offer satisfaction guarantee with each roomas we are sure you will be very comfortable at our hotel.A deluxe breakfast is served every day of the year except Christmas, and offers a variety of items such as Gravy &Biscuits, Bacon, Eggs, Fresh made waffles, Fresh Fruit, Assorted Danish, Bagels and creme cheese, hot and cold cereals, assorted juices, milk and coffee.Our Indoor pool is open from 7:00 AM to 11:00 PM daily, our hot tub/spa is also in this area. Our Fitness center opens at 5:30 AM for early bird guests who choose to go there.Our hotel is a family oriented hotel, all rooms are interior rooms and can only be accessed with a room key, for your convenience and safety. ... more less
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