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“Just keep driving!” 1 of 5 stars
Review of Red Roof Inn - Richmond, KY

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Red Roof Inn - Richmond, KY
2.0 of 5 Hotel   |   111 Bahama Court, I-75 at US 25, Exit #90/#90-A, Richmond, KY 40475   |  
Hotel amenities
Ranked #2 of 14 hotels in Richmond
1 review
1 helpful vote 1 helpful vote
“Just keep driving!”
1 of 5 stars Reviewed May 30, 2012 via mobile

We made our reaervations over thw phone, big mistake. We usually stay a few more exits down at a very clean and nice Red Roof Inn. This was neither. Our carpet and furniture were very stained, we had a trickle of a shower and we were awaken this morning to a crew digging up the parking lot at 7:00 a.m. We feel since we checked in late, they should have told us upon check-in. Terrible place. I complained to the manager this morning and he told me others had complained, I did not need to. He also said he was unaware of the constriction, the " owner had not informed" him. When we pulled in late, the workers trucks were full of equiptment and in the parking lot. He knew. Just keep driving is our advice. If you are travelling with pets, there is a nice Jamison at the next exit South. If you are going North, there are pleanty of options too.

  • Stayed May 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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170 people have reviewed this hotel

Traveler rating
    75
    62
    13
    6
    14
See reviews for
64
37
10
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
Oshawa, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 22, 2012

I had booked this on Hotel.ca and was worried because in the past booking, without seeing the hotel didnt turn out so well.
But the hotel room was very clean, and spacious.The beds were clean and extremely comfortable. The staff were amazing, anything we needed we went to the front desk and they were always willing to help in any way they could. It also included a breakfast in the morning which was quite good. We would definetely stay at this hotel again!

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
REDROOF551, General Manager at Red Roof Inn - Richmond, KY, responded to this review, May 24, 2012
From the staff, we wish to express our gratitude for your most kind words regarding your stay here with us and we have high hopes that you will choose to lodge with us again in the future.

Kindest regards,

Kevin, Laurie and staff.
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Taylorsville, Kentucky
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
3 of 5 stars Reviewed May 14, 2012

The rooms are a bit dated, and our room had a nasty smoker smell that we couldn't get rid of. The day shift staff was always friendly and willing to help. The night shift at times had friends hanging around the lobby which was a bit odd. Overall you get what you pay for and this worked for our event. I would recommend for a quick stay if someone was passing through. Not sure I could stay a week for a vacation.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2012

I thoroughly enjoyed my stay at this hotel. The rooms are very clean and very spacious. The Front desk clerks Laurie and Kevin were very friendly. They made me feel like I was right at home. I would recommend this hotel to everyone.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
REDROOF551, General Manager at Red Roof Inn - Richmond, KY, responded to this review, May 24, 2012
Many thanks Chris for your generous, kind expressions. We wish to express our most humble appreciation to you and yours.

Kindest regards,

Kevin, Laurie and our staff.
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Garrett, Ky
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 25, 2012

Very friendly staff and the rooms were CLEAN and spacious. Went on trip to see my daughter in college, and was surprised at the family atmosphere and hospitality of the staff and management. Will definietly stay agian and recommend to other parents!!

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
REDROOF551, General Manager at Red Roof Inn - Richmond, KY, responded to this review, May 24, 2012
Hello Tina.
We wanted to say hello and to share our appreciation for you choosing to lodge here with us while you were in town and for all of you kind words, we are all very grateful.

Kindest regards,

Kevin, Laurie and our staff.
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Sprucedale, Ontario
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2012

We thoroughly enjoyed staying at this hotel. As we travel with both a cat and a dog, there can sometimes be an issue regarding them. At Red Roof, there is never an issue, so we try to find one when we are ready to stop. this was the best Red Roof we have found. Kevin and Laura are very friendly, and helpful. They go out of their way to make one feel welcome. The breakfast was outstanding! The room was huge and very clean.
We will make it a point to stop here on our travels to and from Florida.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
REDROOF551, General Manager at Red Roof Inn - Richmond, KY, responded to this review, May 24, 2012
It was such a pleasure in having you to lodge here with us. We all so very much value and appreciate your most kind words. Please call upon us anytime.

Kindest regards,

Kevin, Laurie and our staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 10, 2012

Kevin the manager rolled with the numerous punches thrown by the 11 Universities that came from all over KY to attend a Leadership conference at EKU. While there were issues (the night desk wasn't fully prepared to handle), the management and day crew were fabulous. Kevin and Laura really worked with us to make ammends and address the needs of some needy residents. I appreciate their hard work, and look forward to their new renovation occuring NOW.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
REDROOF551, General Manager at Red Roof Inn - Richmond, KY, responded to this review, May 24, 2012
Andrew...I very much appreciate your comments and allowing our unit to be of service to you and your entire group. We have high hopes that you will allow us the opportunity to host your group again in the future.

Kindest regards

Kevin R. Bullock
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Red Roof Inn - Richmond, KY

Address: 111 Bahama Court, I-75 at US 25, Exit #90/#90-A, Richmond, KY 40475
Location: United States > Kentucky > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 hotels in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Richmond, KY 2*
Official Description (provided by the hotel):
We are a locally owned and operated franchise and we strive to provide you with excellent service. We have 65 rooms and we offer everything from a 2 double bed room to king spa suites. Check in is at 3pm and check out is at 11am. We'll see you soon! ... more   less 
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Also Known As:
Richmond Red Roof Inn
Red Roof Inn Richmond

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