Ah, the glamour of international travel; I stayed at this hotel for three weeks recently. Pluses are that the rooms are clean and spacious, beds comfortable, the wifi super fast (enough for good quality video Skype) the chambermaids very sweet, and, er that's it.
Negatives are that the breakfast looks like something the cat left in a litter tray and the corridors resemble something out of The Shining. During the tedious long walk down my corridor, down the stairs and down the next corridor to get to the single washing machine I kept turning corners fearing I was going to see twin girls around the next bend. And when I found the washing machine full I had to go back the same interminable walk down corridors back to my room. And then back down the stairs, the corridor....well you get the picture.
My biggest bugbear was some of the desk staff. Whilst a few showed initiative, a number showed a complete lack of customer service. The example that sums it up best was when I asked the desk staff what time a local restaurant closed (it being late on a Sunday), my answer was "I don't know". When, fed up of this, I responded with "could you find out?" I got "Say please". Now call me stupid, but from my experience in most hotels around the world when the desk staff say "I don't know" it is (or should be) followed by "would you like me to find out?". Is that kind of customer care from a front desk too much to ask? In some places it would, alas, seem so.
Get one near a lift and ask for one that has never been a smokers room
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your comment , I'm sorry the front desk clerk didn't get you the information you ask for, we have taken care of this issue.
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