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“Convenient Location and Great Value” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   2880 James Sanders Blvd., Paducah, KY 42001   |  
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Ranked #9 of 28 hotels in Paducah
Chicago, Illinois
1 review
“Convenient Location and Great Value”
5 of 5 stars Reviewed November 6, 2010

Asa a business traveler I'm on the road quite a bit so I know how to judge a good hotel vs a bad one. I was passing thru, this small but charming Kentucky town, for business last month and stayed here because it was conveniently located right off the interstate and I had many good experiences with Choice Hotels properties in the past. This property was no exception.

After a long time on the road it's nice to be able to check in as efficiently as I did and get in my room to relax the dogs. The room was clean and offered internet services. It looks like the property also went thru a facelift recently as well. Everything looked so new.

They have a nice indoor pool and pleasant breakfast area with a nice selection. They even have a make your Belgian waffle station! This seemed like a nice hotel choice for families as well as they were located next to a big mall with a nice selection of shopping and dining choices almost within walking distance of the hotel.

Overall I was very satisfied with my stay. This hotel offered great value, friendly and courteous staff, easy check-in, and an excellent location. I would recommend it to any of my other business colleagues.

  • Stayed October 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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112 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Saskatoon, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 23, 2010

This Comfort Suites sucks!!!!! First of all, the internet didn't work and I was depending on it to do some research for our vacation as we are not familiar with the area. Very disappointing. The toilet seat had dried urine spots on it and plus there was no bathroom fan. Very disappointing stay. Will not stay there again!

  • Stayed July 2010, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
llduck, Manager at Comfort Suites, responded to this review, August 23, 2010
In response to the internet not working: The internet was working for everyone in the hotel with the exception for this person. We have posted in the room a toll free number that the person can call to get technical support for their computer. The lady did not call to the front desk about the urine on the commode seat. If she had called she would have had her room changed or the front desk person would have came to the room and cleaned the commode.

Lloyd Drake/Manager
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Eureka Springs, Arkansas
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 13, 2010

During a recent trip I stayed at 3 different Comfort Suite hotels. Two experiences were great, but this hotel was AWFUL. There was mold on the shower curtain. All the beds were lumpy and uncomfortable, but the fold out sofa was impossible. That mattress was way past needing replacement and the supporting frame was actually missing several connecting springs! To top it off the free breakfast included a lot of stale food. Comfort Inn needs to do better quality control!

  • Stayed July 2010, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
llduck, Manager at Comfort Suites, responded to this review, August 23, 2010
We have the shower curtains changed often to ensure that mold doesn't build up on the curtains.
The beds are serta mattress with pillow top. We have had many compliments on our beds. This
is a first on the beds were lumpy. Often time springs become missing on the sofa bed and we are not aware of this until a guest lets us know. There was no comment made by the guest upon check out.

Lloyd Drake/Manager
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TN
1 review
1 of 5 stars Reviewed April 16, 2010

Do you trust hotel staff / house keeping? Think again, in this hotel they will go through your personal belongings while you are away. If they see something they like, its gone and there is nothing you can do about it. Management don't want to hear it. Local police will fill out the worthless forms & not follow up the crime. Choice hotels corp. office will be happy to take your information. Thats where it stops. Your just out of luck. Guess you need to bring all of your belongings with you every time you step out of the hotel for a meal or what ever. Chalk it up to another hard lesson learned. When you see the words "This hotel is not responsible for personal belongings" take it to heart everytime you get ready to walk out of your hotel.

  • Stayed April 2010, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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llduck, Manager at Comfort Suites, responded to this review, August 23, 2010
This guest was very upset about his i-pod. The fact was that we offered to call the police and let the police handle the situation. The police were called and they came and interviewed the housekeeper. The police and the hotel can not say what happened to the i-pod or even if the guest had an i-pod. It is in the book in the room that the hotel is not responsible for items of value left in the room. We provide safes for items of value.

Lloyd Drake/Manager
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grand lake, ok
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed April 15, 2010

Days before I reserved a room at a different hotel. After seeing that hotel I drove on and found the Comfort Suites Paducah, Ky. The desk clerk working April 15, 2010 4PM told me the rate would be $89. I asked about AARP, that person took $5 off. Online the rate would have been $76. When I asked if the hotel would honor that the answer was no. I asked if I made a reservation online would they honor the rate, the answer again was no. I am done with Choice Hotels of any description.

  • Stayed April 2010, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
llduck, Manager at Comfort Suites, responded to this review, August 23, 2010
When reservations are made through Choice they can give lower rates as it is with internet reservations. Walk in rates are typically higher. Reservations can not be made through Choice after the guest has been checked into the hotel.

Lloyd Drake/Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naperville, IL.
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 21, 2010

The entire staff was very friendly, some of the nicest people I've encountered at a hotel.
Check-in was a breeze. The room was overall clean with the exception of the bathroom. I found hair in the sink & bathtub. The cleaning staff needs to watch closely for things like that. Also the room was stuffy & the AC would not turn on. I like to have the cool air come on for a few minutes to make the room comfortable before turning it off especially where there are no operable windows. Maybe the hotel had not turned it on yet as it was still March but it was a warm day. Only the fan would operate which kept the room at a less than comfortable temperature for the entire time. Finally the price seemed a little high ($86 + Tax) for what I encountered or what I wanted to pay. Still I probably would give it another try as the staff seemed like they cared to make things right.

  • Stayed March 2010, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 2, 2009

We stayed at this location during a visit to relatives in the area. The hotel was clean, quiet, and conveniently located close to the highway and many restaurants, shopping, etc. The art district was a short drive away. We enjoyed the included breakfast at the hotel, too.

  • Stayed August 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Suites

Address: 2880 James Sanders Blvd., Paducah, KY 42001
Phone Number:
Location: United States > Kentucky > Paducah
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Paducah
#5 Business Hotel in Paducah
#9 Family Hotel in Paducah
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Official Description (provided by the hotel):
Newly renovated - brand new guestrooms. Convenient location off of I-24, next to regional shopping center and countless restuarants. Free breakfast and wireless hi-speed internet. ... more   less 
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Also Known As:
Comfort Suites Paducah
Paducah Comfort Suites

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