We stayed at the Courtyard this year while attending the Jerusalem RIdge Bluegrass Festival at Rosine, KY.
The Courtyard is extremely clean and well maintained. The staff is very friendly and helpful and accommodating to special requests which I really appreciate. The rooms are spacious and comfortable. The mattresses are very comfortable.
We did have a problem in regards to the hotels policies and when this was brought to the attention of the staff, the General Manager was quick to step in and take care of the matter. I really appreciate that level of customer service. It is rare in this day and age.
We have stayed at several different hotels in Owensboro through the years. I can tell you, the Courtyard is heads and tails above the others.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking time to write a review about your stay at the Courtyard by Marriott Owensboro. While I regret there was a problem, it did give me the opportunity to meet you.
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I really enjoyed talking with you and sharing our mutual enjoyment of Bluegrass. Everyone on the Courtyard by Marriott OwensboroTeam thanks you for your kind words regarding our hotel and staff.
It was a pleasure having you as our guest and we look foward to seeing you next year when you come for the Jerusalem Ridge Festival.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.