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“New and nice” 5 of 5 stars
Review of Comfort Inn & Suites Fort Campbell

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Comfort Inn & Suites Fort Campbell
2.5 of 5 Hotel   |   164 Naomi Lane, Oak Grove, KY 42262   |  
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Hotel amenities
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Choice Privileges Points
Ranked #1 of 6 Hotels in Oak Grove
Certificate of Excellence 2014
Ringgold, Georgia
Top Contributor
169 reviews 169 reviews
27 hotel reviews
Reviews in 80 cities Reviews in 80 cities
76 helpful votes 76 helpful votes
“New and nice”
5 of 5 stars Reviewed June 17, 2013

This was the first night's stay on a long road trip. Hope every night is as good. New hotel, big room, very comfortable bed, and the complimentary breakfast was good ( much better than most). The night was quite which is always important. The staff is friendly and helpful.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, Front Office Manager at Comfort Inn & Suites Fort Campbell, responded to this review, June 20, 2013
Thank you for taking the time to write how your experience was at our hotel. Iam happy to hear that you enjoyed your stay with us. We try hard to make every guest happy when they stay with us. So It makes us happy to hear from the people that matter the most that we are doing our job. We hope that we will see you again very soon.
Thank you again from all of us!
Sara K
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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69 reviews from our community

Traveler rating
    52
    15
    0
    1
    1
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26
15
4
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Saint Louis, Missouri
Top Contributor
108 reviews 108 reviews
53 hotel reviews
Reviews in 67 cities Reviews in 67 cities
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed June 12, 2013

Another high priced motel that charges over $100 a night and gives you a worthless Direct TV package just so they can charge you for pay per view movies. Save your money and don't bother with this place, Quality Inn across the parking lot has a full tv package and their rooms are half the price and very clean.

  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, General Manager at Comfort Inn & Suites Fort Campbell, responded to this review, June 17, 2013
Thanks for responding. We also like to tell that we are providing 100% satisfaction to our customers. That is the reason we are number 1 on trip advisor in this area. We checked our registered guest data and could not find you as registered guest. If you stayed over here than we can easily find your contact and consider your review. Customer review is very important and complements for us. We always try our best to improve and provide our best services to customers. We are charging 100$ or more only to our suites and Jacuzzi rooms. They have more amenities than regular rooms. We are providing quality services to our customers . Some time competitors are trying to mislead peoples. In hotel industry quality services is very important for customer satisfactions. We always welcome honest customer reviews. If you stay here and problem with any service do not hesitate to call so we can fix problem immediately.

General Manager
Comfort Inn & Suites
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Bloomington, Indiana
Top Contributor
75 reviews 75 reviews
21 hotel reviews
Reviews in 38 cities Reviews in 38 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 26, 2013

Stayed overnight at this conveniently located motel near Ft. Campbell. Front desk fellow, Ron, was one of the best. Our room on 2nd floor was very nice until a herd of kids moved in above us. Ron asked them to tone it down, but that just doesn't work with kids, so he helped us move our things to another room down the hall. Now that is service!! The breakfast was good and the hotel is newer & very well appointed. I gave it a "very good" instead of "excellent" because the sound-proofing isn't the best. Advice - ask for a room on the highest floor. There is also a McDonald's in walking distance if you need other meals besides breakfast. Ft. Campbell base is about 5-10 minutes down the road.

Room Tip: Ask for a room on the highest floor so you don't hear walking/jumping in the floor above you if...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, Front Office Manager at Comfort Inn & Suites Fort Campbell, responded to this review, May 29, 2013
Thank you for taking the time to write how your experience was at our hotel. I am happy to hear that you enjoyed your stay with us. We try hard to make every guest happy when they stay with us. So It makes us happy to hear from the people that matter the most that we are doing our job. We hope that we will see you again very soon.
Thank you again from all of us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marion, Illinois
Top Contributor
104 reviews 104 reviews
49 hotel reviews
Reviews in 64 cities Reviews in 64 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 11, 2013

I have stayed here twice now and will make it one of my regular stops. This is a new property and is conveniently located near I 24 away from all the traffic in Clarksville. The front desk staff was very friendly and helpful and check in was fast. The rooms are spacious, clean and very comfortable and I like the bed covers in the newer Comfort Inns. There is not much to choose from for dining near the hotel but that is not a big deal. Great place!

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, Front Office Manager at Comfort Inn & Suites Fort Campbell, responded to this review, May 16, 2013
Thank you for taking the time to write how your experience was at our hotel. I am happy to hear that you enjoyed your stay with us not just the one time but both times. We try hard to make every guest happy when they stay with us. So It makes us happy to hear from the people that matter the most that we are doing our job, and have gained a valuable repeat customer. We hope that we will see you again very soon.
Thank you again from all of us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2013

This was a planned mini- vacation. We have stayed at other hotels in the area and never pleased with them. They are rude, dirty or simply too small of a room. Wasn't sure what to expect here but it was a nice surprise from the places. It was clean and neat. The hotel is still relatively new and they take good care of it and are wonderful to the guests. The pool was clean too.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, Front Office Manager at Comfort Inn & Suites Fort Campbell, responded to this review, April 19, 2013
Thank you for taking the time to write how your experience was at our hotel. Iam happy to hear that you enjoyed your stay with us. We try hard to make every guest happy when they stay with us. So It makes us happy to hear from the people that matter the most that we are doing our job. We hope that we will see you again very soon.
Thank you again from all of us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Platteville, Wisconsin
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 13, 2013

Stopped and got a room here on a Friday night after a long day on the road. Friendly and nice desk clerk. I like a nice clean smelling room and this fit the bill - very clean room and not cramped at all like some hotels. Comfy king bed with enough pillows for the 2 of us. Full breakfast, great coffee!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, Front Office Manager at Comfort Inn & Suites Fort Campbell, responded to this review, April 19, 2013
I am happy to hear that you enjoyed your recent stay at our property. We try our best each and every day to make our guest stay as enjoyable as possible. The best advertisment that we could have is from our guest themselves, so it makes us happy to know that you were happy, and that you are willing to share your experience with your family and friends. We hope to see you again soon.
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Normal, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2013

We stopped here for a night of rest while driving home from our Spring Break vacation. It was a very nice, clean hotel. Our suite was perfect and had plenty of room for our family of 6 to sleep comfortably.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, Front Office Manager at Comfort Inn & Suites Fort Campbell, responded to this review, April 10, 2013
Thank you for taking the time to write how your experience was at our hotel. I am happy to hear that you enjoyed your stay with us. We try hard to make every guest happy when they stay with us. So It makes us happy to hear from the people that matter the most that we are doing our job. We hope that we will see you again very soon.
Thank you again from all of us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Fort Campbell

Address: 164 Naomi Lane, Oak Grove, KY 42262
Phone Number:
Location: United States > Kentucky > Oak Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Oak Grove
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Fort Campbell 2.5*
Number of rooms: 73
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