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“Comfortable room with Awesome view of river & Cincinnati skyline!” 4 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.0 of 5 Hotel   |   420 Riverboat Row, Newport, KY 41071   |  
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Ranked #1 of 4 Hotels in Newport
Waverly, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Comfortable room with Awesome view of river & Cincinnati skyline!”
4 of 5 stars Reviewed August 11, 2014

Rooms nice sized. Staff friendly. Decent hotel close to everything. Duct work on all floors.Breakfast OK. Fridge needed replaced. Neighborhood ok, not greatest but still can't complain for what we got

Room Tip: Riverview rooms well worth a little more. Ask for upper floors for better views.
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  • Stayed August 2014, traveled with friends
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 reviews from our community

Traveler rating
    56
    76
    35
    7
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Houston, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

We stayed here one night for a quick trip passing through and we really enjoyed this hotel. The location is within walking distance of a shopping square with lots of places to eat, stores, and an aquarium. A little further away is the BB Riverboats and jut over the bridge over the Ohio is Great American Ballpark. Area seemed safe other than the tagging on the bridge but many people were walking around. Would stay here again for sure.

Across the street from the hotel was also a huge liquor store with good prices if you are into that. The breakfast was decent but we were in hurry in the morning so didn't really take time to check it all out.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabitha M, Director of Sales at Comfort Suites, responded to this review, August 8, 2014
Dear Guest,
The staff of Comfort Suites Newport are happy that you enjoyed our location on the banks of the Ohio River. With the Newport Levee only 3 blocks from the hotel, it is such an ideal location. The Newport Levee is a restaurant and entertainment complex. Axis Bowling Alley, The Comedy Club, Newport Aquarium are a few of the area’s attractions. The wide variety of restaurants like Mitchell’s Fish Market, the Hofbrauhaus, and Brios, Dick’s Last Resort will give our guest any type of atmosphere they are seeking. The Great American Ballpark is within a 5 minute shuttle ride or 20 minute walk via the Pedestrian Bridges or a 5 minute ferry ride across the River. We definitely welcome you back to Comfort Suites Newport and the Newport Levee.
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Huntington, West Virginia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 4, 2014

This is our go-to hotel for visiting the Cincinnati area.

It's close to Newport on the Levy, Newport Aquarium, lots of restaurants, parking is free, and is only a $1 trip on the Southgate Shuttle away from Cincinnati. There's really no beating its location and being able to park our car and just walk or take the shuttle everywhere is an enormous plus. The giant liquor/party store across the street is also very convenient.

The rooms are clean, modern, and the staff is incredibly helpful and friendly. Breakfast is pretty good but fairly busy/crowded.

We'll definitely stay again for our next trip.

Room Tip: Rooms facing the river cost slightly more but have an amazing view.
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Choctaw, Oklahoma
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 2, 2014 via mobile

This hotel is very nice. The free breakfast is perfectly adequate, with a lovely view of the Ohio River from the breakfast room. The staff is friendly and helpful. They gave me several good suggestions of places to eat and things to do for entertainment. It's also very convenient to downtown Cincinnati. Next time I stay at this hotel, I'll ask for a room on the river side instead of the street side.

Stayed August 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 30, 2014

I booked this hotel from out of state due to its proximity to a concert venue and its river-front location. Upon arrival I could not have been more pleased. The lobby was small but very clean and tidy. The front desk staff (and actually all staff members I encountered) were absolutely beyond welcoming and helpful. And our room was ready early. Excellent customer service. The hotel is not opulent but very clean and pretty. Our room was nice and spacious, the beds extremely comfortable (with our choice of soft or firm pillows), and had the convenience of a microwave, refrigerator, and sofa bed. But the greatest part of it all was the view. A beautiful, sweeping view of the river and downtown. It was so pleasurable to just sit and watch the boats, barges, and the city lights! Right in the parking lot of the hotel is a Joe's Crab Shack and 2 other really nice restaurants, all with river-front seating. There was also a shuttle stop at the hotel, with the shuttle to easily take you to the local venues. If you want a palatial hotel, this isn't for you. But if you want a nice, reasonably priced hotel that's right on the river AND with every venue and convenience right in your lap, then you need to choose this Comfort Suites. We loved it!

Room Tip: Ask for a river-front room on the highest floor you can get. Any river-front room is great, but the...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prestonsburg, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 29, 2014

When I checked in, the lobby smelled like urine. When we arrived at our room smelled like mildew. Both my wife and I concurred about the odors. The room seemed clean but by then the yuck factor pretty much tainted our ability to enjoy the night's stay.

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabitha M, Director of Sales at Comfort Suites, responded to this review, July 29, 2014
Dear Guest,
I do apologize if the perception of the hotel is that it had an offensive smell to you. I am very puzzled by this comment. We have staff members whose one purpose every day is to keep the public areas of our hotel clean, pleasant smelling and in order. I am glad to hear that you found our lobby and your room to be clean. If our lobby had a bad smell perhaps when the doors opened to the lobby and a smell came in from outside. With the room our hotel has system for air way flow in our hotel to keep air circulating and keep the hotel fresh without lingering air.
We do welcome you to return to our hotel.
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Moundsville, West Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 22, 2014

My family and I stayed in 4 separate rooms, two river view and two not, on the weekend of July 11-13. We were all VERY pleased. Hotel was clean; the staff was very friendly and accommodating; the amenities in the rooms were impressive for a Comfort Suites. Location is awesome - short walk to Newport on the Levee; short shuttle ride to the Reds game or a myriad other downtown Cincinnati destinations. Complimentary breakfast was adequate & plentiful; friendly and attentive staff replenished it regularly. Prepaid internet rate was quite reasonable. If we visit Cincinnati/ Newport again, we'd be crazy not to stay here! One small caution - hotel is NOT marked well. Despite being led there by the GPS, we all initially passed it up.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabitha M, Director of Sales at Comfort Suites, responded to this review, July 29, 2014
Dear Guest,
Comfort Suites Newport finds it a pleasure to have hosted a family “reunion” in our hotel. Having our guest enjoy time with each other in our hotel is what pleasure stays are all about. It is great to hear that you enjoyed our location along the Ohio River! We are close to the Newport Levee, an entertainment and restaurant complex, and just a 20 minute walk to the Cincinnati Reds Stadium via the pedestrian bridges. As you mentioned there is a South Bank Shuttle that is only $1.00 per person and will take just a couple of minutes to transport you to the Great American Ball Park. Thank you for mentioning our complimentary breakfast. This is served in our Galley which offers a dynamic view of the Ohio River and the Cincinnati Skyline in the backdrop. Our complimentary internet service is available to all of our guest as well as our business center. Due to signage restrictions from the city we cannot place a sign up on all 4 sides of our hotel, however we do have our hotel marked and a sign out front. We do welcome back the entire family to once again explore and enjoy Northern Kentucky – the South Side of Cincinnati.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 420 Riverboat Row, Newport, KY 41071
Phone Number:
Location: United States > Kentucky > Newport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Newport
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 124
Reservation Options:
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Also Known As:
Comfort Hotel Newport
Comfort Suites Newport
Newport Comfort Suites

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