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“Disappointed” 2 of 5 stars
Review of Ramada Limited Mt. Sterling

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Ramada Limited Mt. Sterling
2.0 of 5 Hotel   |   115 Stone Trace Dr., US 64, Exit #110 (Stone Trace), Mount Sterling, KY 40353   |  
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Ranked #1 of 4 Hotels in Mount Sterling
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114 reviews from our community

Traveler rating
    31
    32
    19
    15
    17
See reviews for
45
23
5
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Mt. Sterling, Ky
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Needed a comfortable bed for a change. Check in was a snap. Room was what I expected. Two nice sit down restaurants that are walking distance to hotel.

  • Stayed September 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Audra C, General Manager at Ramada Limited Mt. Sterling, responded to this review, 1 week ago
Thank You for you taking the time to review our hotel. I am so glad everything was fine and hope we can continue being your choice of hotel.


Thank You,

Audra S Conley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
75 reviews 75 reviews
30 hotel reviews
Reviews in 46 cities Reviews in 46 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stopped here on our way through because of the conference center. We thought it would be nicer. The rooms are spacious and gives you an okay night's sleep. However, don't expect much more. The smoking and non-smoking rooms aren't separated by different floors. In fact, they don't appear to be separated at all. We were in a non-smoking room and there were smoking rooms across the hall. The hallways wreak of smoke. They put air purifiers in the halls, but they are ineffective. The breakfast is your normal hotel continental style. They do switch off days for a warm portion. Certain days you can get a waffle and other days its biscuits and gravy. Our rate was $83 plus taxes and we didn't even get a newspaper. The guy at the front desk was pleasant.

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Audra C, General Manager at Ramada Limited Mt. Sterling, responded to this review, 1 week ago
Thank you for your feedback. We do have smoking rooms available at our hotel on one floor. Two of the three floors at the hotel are completely nonsmoking and you should not be able to smell smoke on these floors. I am sorry that you were put in a nonsmoking room on our floor that does have smoking rooms. We do try our best to keep the smell at a minimum. I hope you will give us another chance in the future to earn your business.

Thank You,

Audra S Conley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Okeechobee
1 review
4 of 5 stars Reviewed August 12, 2014

Stayed for 6 days and really highly recommend that all rooms be equipped with a refrigerator. Breakfast was adequate. A little confusing with weekend times versus weekdays. Indoor pool was good for weather purposes and entertaining. Overall a pleasant stay and would return to this hotel on next trip to the area.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Audra C, General Manager at Ramada Limited Mt. Sterling, responded to this review, 1 week ago
Thank you for your feedback. We are working on getting the refrigerators and microwaves in all of the rooms and hope to have that done soon. Our breakfast runs everyday from 6:30 until 10:00am and shouldn't have been different on weekend vs. weekday so I will definitely look into that. Again thank you for staying with us and we hope to see you soon!!

Sincerely,

Audra S Conley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
1 review
2 of 5 stars Reviewed August 4, 2014

Pros: Very economically priced and location next to highway and bypass made it very easy to travel, access restaurants, shop, get gas. Staff was also very helpful in responding to our requests.
Cons: Hot tub wasn't working for our entire stay and looks like the water had been sitting longer. Had to change floors due to smell of smoke on second floor triggering allergies. Upgrade to Direct TV was nice but not when you have to listen to drilling in next room after 10pm. Sound on our tv went out due to the upgrade which required a visit from the staff to fix. We thought it was a nice touch with the tray of complimentary cookies by the desk when we arrived but it was gone for the remainder of our stay. The wifi was also out for the first half of our stay.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Audra C, General Manager at Ramada Limited Mt. Sterling, responded to this review, 4 weeks ago
Thank you for your review. I am sorry of the issues you had while staying at the hotel. We did have several things beyond our control happen all at the same time. I assure you everything you spoke of has been fixed and in good working order. I do hope you will stay with us again so we can make sure your stay is perfect.

Sincerely,

Audra S Conley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Limited Mt. Sterling

Address: 115 Stone Trace Dr., US 64, Exit #110 (Stone Trace), Mount Sterling, KY 40353
Phone Number:
Location: United States > Kentucky > Mount Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Mount Sterling
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Limited Mt. Sterling 2*
Official Description (provided by the hotel):
We have an indoor pool and hot tub. We also have free wireless internet throughout the hotel. We have an excellent fitness room and business center and complimentary breakfast in the mornings. ... more   less 
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Also Known As:
Ramada Limited Mt. Sterling Hotel Mount Sterling
Ramada Mount Sterling
Mount Sterling Ramada

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