It was the weekend of the big Georgia Bulldog/Kentucky Wildcat game and over 70 hotels in the Lexington area were booked. We had to find a hotel outside our target area due to the game. Our family does not like staying in hotels with double beds because we can't get comfortable -- we normally look for queens. Additionally, my husband will not stay in a smoking room. These two things made my search even harder. Scrolling online, I finally found this hotel listing a king room that would sleep 5 using a sofa bed. I am a Wyndham Rewards member so I moved to the Wyndham site, confirmed the details there and booked the room. However, when I got to the hotel, I was told that the internet site was wrong and that I would either have to go to a room with double beds or pay an upcharge for a room with the sofa couch. I started to walk out knowing that I wouldn't get another acceptable room. At that, the clerk made a phone call and gave me an upgraded room with the couch for the price I had initially been quoted online. She said that they had trouble with that before. When we got to the room that couch was a twin -- not a double. It ended up the girls and I slept on the King size bed and my husband slept on the twin. Not great, but no real complaints other than the Wyndham site needs to be corrected. However, breakfast was not good. The boiled eggs had spoiled. Everything seemed thrown together and obligatory not truly providing a service. Our rooms was in good repair but a little dated. The pool/jacuzzi area definitely needs a remodel. There were not enough towels -- the hotel had run out. It was very quiet in the hotel. Bottom line... I wouldn't go out of my way to stay there again but it wasn't too terrible considering it was a sellout weekend.

I have stayed at Ramada in the past. The location was why we choose this location.Upon arrival they only had one cart for us to use to carry our luggage up. We were told that was all that was required fro this size hotel.The linens in our room were dirty and stained.I called for clean linens and was told at first that was all they had. I stated this was not exceptable.I was then brought up a comfortable back from 1970.polyester ,purple flowers.The blanket on the bed had cigarette burns in our non-smoking room. No towels in the bathroom.There was a letter on the desk explaining that all linens were invetoried and towels were $10.00 each.I asked that they come up and do an invetory so as I did not get billed for towels.The shower curtain was cut in multiple places.Last but not least the noise level on te third floor was unreal.Several different customers called the front desk after midnight to ask for somone to come up and address this. We all compared notes the next am when we were checking out. Also we had to carry all of our belongings down because of the cart problem again.Also the windows opened to the outside ,no screens.I feel safety issue. I really thank you for the survey.I was also dissappointed the price since I went through Priceline.The price went from $79.00 to $150.. for the days we stayed. I do understand this ws a busy weekend for this town.In closing I was disappointed with my experience.We have made this weekend a yearly experience and I will try elsewhere next year.

We stayed in August for 3 days. The rooms were very clean. Staff was very friendly & courteous. We will be staying again soon. The breakfast was nice & upon entering the breakfast area the hostess immediately ask each morning if she could make us waffels. We were there having treatments at the local cancer center & each day when we returned the young lady who originally checked us in would ask how my mom was doing. She was so kind.