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“re beg to differ” 3 of 5 stars
Review of Milbanke Lodge.

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5.0 of 5 Lodge   |   Bella Bella, British Columbia, Canada (Formerly King Pacific Lodge)   |  
Hotel amenities
Newcastle, United Kingdom
1 review
4 helpful votes 4 helpful votes
“re beg to differ”
3 of 5 stars Reviewed October 19, 2011

I have only ever viewed reviews on tripadvisor but since Gary M's 'beg to differ' appears to have erroneously mentioned myself and my wife in his review I feel compelled to reply and provide a review regarding our trip.
I assume Gary M is meaning myself and my wife as we preferred to keep our own company including dining as a couple. That the lodge were accommodating to us in terms of providing this option and flexible in timing of meals is something we are grateful for.
We found the food though limited in choice to be of a high standard if though sometimes perhaps slightly meagre in in portion size. The service was was always friendly though sometimes a little slow.
The accommodation we found to be of a good standard but given the cost no better than an average 5 star hotel, I would agree with 768 traveller in my surprise that there was no ipod dock or DVD player in the room, clearly there would be no Television in the lodge due to its location.
Given the cost of the package we feel that Kermode Bear viewing should be included in the rate charged not as an additional trip.
We cannot given the danger ourselves, KPL staff and BC Ferry Crew were place in feel that the evacuation gave us more of a story to tell, that Gary M takes this view shows a stunning naivety to the dangers we all faced in transferring from a very small boat up a rope ladder into a Ferry in seas with very low water temperatures.
In all my view of KPL as a resort is its good, but very overpriced, I do though have great criticism of the behavior of KPL management during and post evacuation,this though I believe is better addressed through the correct channels and not on a open forum.

  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Any
English first
New York City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 14, 2011

I was on the same trip as "Very disappointing." This couple totally isolated themselves from everyone else on the trip and set themselves up to be disappointed. The venue is unbelievable-this was my fourth trip there. The service, food, accommodations were first class. But the most amazing part of the experience was just being there amongst all the flora and fauna. So what-"Disappointed" wanted to see the kermode bears and not share-totally selfish and unrealistic. And it wasn't a few glimpses-the bears walked right by us very slowly so there was ample time to view them. As for the weather - escuse me, but this is the Great Bear RAINforest. Yes, we had to evacuate due to a 100 year storm, but even this was handled by the staff and guides professionally-it actually gave us more of a story to tell!

Room Tip: all rooms are wonderful
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  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 28, 2011

I had a disappointing stay at this lodge. We had to be evacuated and were then told that no other lodges were open due to the weather at the end of September so should this have really been opened?? We paid extra to view the kermode bears and couldn't believe it when all of the other guests were on the same trip having also paid. We thought this would have allowed as a more intimate viewing but instead you ended up having to peer over people to catch a glimpse of a few bears. It isn't what I would call overly luxurious with only one spa therapist and no form of music/entertainment in the room.

Room Tip: A harbour view is a must.
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  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahwah, New Jersey
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 15, 2011

Imagine a floating lodge with only 17 sleeping rooms and more than 30 staff.... I have never had more outstanding service in all my life. There isn't anything they can't do. The food is exquisite and the activites are outstanding. They give you experienced guides to take along with you hiking, fishing, kayaking, on cultural tours, and to the local whale station- you couldn't ask for more. All you need to bring is long johns and layers- some days it hot and other days its cool. They provide EVERYTHING- jackets, boots, fishing gear- pack light! Every day from 4-6pm there are canapes in the Great Hall followed by a relaxing dinner, the place is just heaven. The website DOES NOT do it justice. When you realize that the flights from Vancouver to the lodge, all meals, alcohol, and most activities (with guides) are included its really a great value. DON'T be put off by the prices on the website. Think about what's included for the experience- you won't be disappointed its just tremendous!

Room Tip: For travelers coming in from a location where they will have to overnight in Vancouver- the Fairmon...
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  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 15, 2011

Every once in awhile, one must go beyond the boundaries of travel into an unknown adventure. King Pacific Lodge was a leap of faith into a garden of eden. The location is so serene, untouched, pure and exquisite in beauty. If you are a Nature lover and want to experience this untouched piece of paradise, then King Pacific is for you. We are not into fishing yet we tried some fishing. The activities are great and the staff encourages you to get out and explore and experience the Nature. It is not a location to just lounge around the lodge. The food was excellent and the chef did a great job in meeting my dietary requirements. The rooms are simple- not flash for the price, but it is the wilderness after all. A great adventure awaits.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Top Contributor
60 reviews 60 reviews
47 hotel reviews
Reviews in 45 cities Reviews in 45 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed September 11, 2011

One of the top travel destinations in the world for several years, KPL gave us a beautiful, memorable four-day vacation in 2011. My wife and I had close encounters with whales, eagles, wolf tracks and the spirit of bears (too early in the season for the real thing) and immersed ourselves in the green, watery world of a rainforest. Our fellow guests provided sophisticated and stimulating company, kids included; there were six young ones and two teens in our group. Our room was tranquil, pristine and spacious with luxurious materials and surfaces. And the food was plentiful and beautifully prepared in a subterranean kitchen no bigger than your first office. However, we want to provide some constructive feedback to potential visitors and management with the hope that this very special venue might offer even more to its devoted guests who, after all, shell out something like $5,000 per day per couple for the privilege of being there.

First, your stay will be shadowed by rain and might possibly be cancelled altogether. Reached only by seaplane or boat, KPL will, in the event of inclement weather, cancel or delay your trip or send out a flotilla of small boats to carry guests the final sixty miles, and then only after a flight and bus-ride, each an hour long, from Vancouver. This last combination is the manner in which we reached the Lodge’s rarefied docks, and we found the three-hour boat ride punishing. It also ate up the first day of activities. If your investment style favors bonds over stocks, you won’t like the odds. Based on staff comments, I estimated that fifteen percent of all bookings are either cancelled or cut short by rain, without the possibility of a refund (all trips are prepaid). So, think twice. It is a rainforest after all, not the Caribbean or an African safari where the sun always shines.

Second, we encountered some immaturity among the staff, cobbled together as it is with locals and university students in order to accommodate KPL’s brief, four-month season. While servers and activity planners were uniformly gracious and presumably hand-picked for their people skills, we found the resident guides plentiful but variable. True, you get nearly one-on-one attention. But we suffered one long, harrowing day on a bog-filled, mosquito-infested island, utterly deserted, to which a young guide had taken us without map, compass or GPS. She got lost on the last leg of the excursion, denied the error and found the shoreline only after an arduous two-hour detour. Thankfully, the walkie-talkie worked and the pick-up boat found us. But we suffered interminable, ill-timed lectures, a few snooty put-downs and an attitude that reminded us of our teen daughter’s tendency to give a critique at night and expect us to change by morning. Moral of the story: don’t go on the Cross Campania hike, and learn as much as you can about the excursion and the guide before you go. To management: you need to screen staff even more carefully and do more to combat a ship-o’-fools mentality that can break out among staff in such isolation.

Finally, it is difficult to make an informed decision about just how to use your time. We found the printed information scanty and relied on the staff’s spontaneous suggestions. We would have preferred even more guidance and perhaps some feedback in advance about which activities--the centerpiece of the trip--matched our interests and abilities. I would contact the Lodge before you go and gather as much as you can about your options. PS: bring your own waterproof hiking boots if you can since the stock models provided won’t fit if you have wide feet or wear half-sizes. PPS: book a helicopter from Terrace airport and you’ll spare yourself the three-hour roll-a-coaster ride (aka boat transport) if it rains.

  • Stayed July 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed July 22, 2011

Definitely a remote location,but wow! This hotel is so incredible! The place is completely beautiful as is the landscape. Your days are full of helicopter rides, hiking, kayaking, and fishing, and your nights are full of freshly baked cookies, learning how to fly fish, a cool plunge pool, communal dining, gorgeous sunsets, and comfy beds. I have been to some amazing places but my expriences here were inspiring.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Milbanke Lodge.

Address: Bella Bella, British Columbia, Canada (Formerly King Pacific Lodge)
Location: Canada > British Columbia > Princess Royal Island
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Princess Royal Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Milbanke Lodge. 5*
Number of rooms: 17
Also Known As:
King Pacific Hotel North Vancouver

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