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“Hilton Happiness” 5 of 5 stars
Review of Hyatt Place Louisville-East

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Hyatt Place Louisville-East
3.0 of 5 Hotel   |   701 South Hurstbourne Pkwy, Louisville, KY 40222 (East Louisville)   |  
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Ranked #24 of 97 Hotels in Louisville
Certificate of Excellence 2014
Lawrenceville, Georgia
1 review
1 helpful vote 1 helpful vote
“Hilton Happiness”
5 of 5 stars Reviewed March 3, 2014

The staff here, from the time i got out of my car at valet to the time i checked out, were very friendly and helpful. My room smelled so good and as far as i could tell, it was very clean. I picked up my boyfriend (arriving from Afghanistan) from the airport, and instead of driving 1hr back home, we stayed at the Hilton. I enjoyed our stay. The breakfast we ordered was delicious. The only 1 negative thing i could say is there is no free wifi. Oh yeah, it's 2 minutes from my fave seafood place, Spondivits.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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219 reviews from our community

Traveler rating
    107
    81
    20
    8
    3
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Indianapolis
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 25, 2014

Frequently stay in this hotel when in Louisville for volleyball tournaments.
Staff is great-incredibly friendly; rooms & decor modern features. The hotel was crowded but very clean. Sunday AM breakfast was decent as well. We will definitely be back!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
86 reviews 86 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 11, 2014 credit card Amex Card Member Review

Having stayed in a few Hyatt Places before, when I arrived in Louisville and needed a one-night before my longer-term accommodations were ready, I came straight here. No disappointments, this is all the straight-forward barebones-but-quality you would find in any Hyatt Place. To me, a Hyatt Place is like Starbucks of hotels. Not the best cup of coffee out there, but very very consistently good experience. Even though it is out of downtown, this location is walking distance to several good restaurants and easy access to the highways. Wouldn't hesitate to stay here again if the need arose.

Stayed January 2014, traveled on business
Was this review helpful? Yes 1
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Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 7, 2014 via mobile

This hotel was absolutely outstanding in every way. Every staff member had over-the-top excellent customer service. They were genuine and friendly. Every issue was corrected perfectly. I needed a regular pillow and it was delivered in seconds. The gym was out of water and the staff member let me take and ice-cold bottle of water from the front case free of charge until he could put another bottle on the cooler. Entire place was immaculate and I am extremely picky. Gym was clean and nicely air conditioned. Pool was clean and tucked away in a quiet, peaceful
spot. Great stay.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cleveland, Ohio
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 11, 2014

We stayed here on our way to take the kids back to college. We needed a pet friendly hotel that didn't gouge you with fees. This hotel does have a $75.00 pet fee, but the value we payed for the room made the fee worth it. The staff also accommodated us by giving us a first floor room. This concerned me at first because I was concerned about hearing noise above us. We never heard a sound all night. The room was spacious with a great layout. The beds were a bit small, but we utilized the pull-out sofa. They also have a designated area for pets which I think is great for both pet owners and other guests who don't want to deal with pets. Our next stay in Louisville this will definitely be our hotel of choice. For our first experience with Hyatt it was a great one!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Springfield, Illinois
Top Contributor
70 reviews 70 reviews
9 hotel reviews
Reviews in 27 cities Reviews in 27 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 5, 2014

My wife and I stayed here in October 2013 for a weekend away from home. The hotel had a 'Fall' Sale with super-cheap rooms.

The rooms are modern and spacious, but the bathroom (toilet and shower) is in it's own room while the sink is in an open area outside of the bathroom. Not a problem for me, just wanted to mention it.

Breakfast is sufficient; it's better than many free breakfasts at other hotels.

The location is great if you have a vehicle. The hotel is not too far from I-64, you could probably be downtown in 15 minutes.

I would surely stay here again, especially if they had a sale like they did when we stayed.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2014

Very clean and spacious Suite, comfortable bed, tiled large clean shower, large flat screen, exceptional staff. Very reasonable prices. WOULD DEFINITELY STAY AGAIN. Thanks for making our stay comfortable and very enjoyable.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Louisville-East

Address: 701 South Hurstbourne Pkwy, Louisville, KY 40222
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotel in Louisville
#19 Family Hotel in Louisville
#32 Business Hotel in Louisville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Louisville-East 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hyatt Place Louisville-East Hotel Louisville
Hyatt Louisville
Louisville Hyatt

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