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“Awesome location, clean rooms and friendly staff !” 5 of 5 stars
Review of Courtyard by Marriott Louisville Downtown

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Courtyard by Marriott Louisville Downtown
3.0 of 5 Hotel   |   100 South Second Street, Louisville, KY 40202 (Central Business District)   |  
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Special Offer
$20 Daily Credit
Ranked #19 of 98 Hotels in Louisville
Sarnia, Ontario
Top Contributor
101 reviews 101 reviews
78 hotel reviews
Reviews in 65 cities Reviews in 65 cities
88 helpful votes 88 helpful votes
“Awesome location, clean rooms and friendly staff !”
5 of 5 stars Reviewed October 10, 2013

Stayed here for two nights on business, with another co-worker and never found a single thing wrong with our stay. This Courtyard is downtown, within walking distance of just about everything and directly across from the KFC Yum Center. It's easy to get to, and parking is right next to the hotel - although not accessible from the hotel. None the less, an easy walk with covered parking which always felt safe,clean and well lit, while a short elevator ride will take you down to one of the exterior covered entrances to the hotel.At $6.00 a day, I also felt the parking rate was reasonable. Upon arriving we found the staff very friendly - from reception to cleaning, while the hotel was clean. fresh and inviting. My room was clean, fresh smelling and the bed was comfortable. I had a balcony room, but never had a chance to enjoy it unfortunately. I liked that the fridge was empty, cold and ready for my own food or drinks versus overpriced hotel fare. As Pauline R said in her review, the lounge space does seem underutilized, although there were plenty of options certainly for small groups to get together for a comfortable, social time. I had breakfast at the hotel, ordering a delicious egg white sandwich with spinach and turkey, coffee and small bowl of fresh fruit ($12.00 tip included). The breakfast room seemed adequate in size, particularly with so many business people on the go. The hotel is approximately 4 blocks from Fourth Street entertainment and a nice, safe walk. Overall, I was quite impressed with this hotel, would stay here again, and would recommend it to any of my friends. . .

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review, October 11, 2013
Having an attached garage at a low, discounted price point of $6, is something the hotel is very proud to offer our patrons. We are glad to hear you enjoyed the experience! The extra seating in the Main Street Room is newly renovated, along with all our guest rooms. As we mentioned to Pauline, the hotel staff will definitely try and come up with some alternative uses to increase the use of the space. Thank you for your recommendation of the hotel and we look forward to seeing you again soon!
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198 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Any
English first
Derby, New York, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2013

I have stayed at this excellent property in Oct 2011 and Oct 2013. The renovations that were underway in 2011 were complete during my 2013 visit. As a frequent urban traveler, I must comment on the seemingly underutilized lounge area and the extremely large, comfortable seating area next to it. Given your proximity to the Yum Center, it would seem accessible doors on Main St. welcoming visitors to your food and lounge area would increase your business significantly. As establishments kitty corner to yours on Main and 2nd were literally overflowing with patrons both Fri and Sat nights, your lounge had 1 - 5 people in it. Likewise, I spotted 2 breakfast patrons, in an area not well serviced with 'quick' breakfast choices. I did not see 1 patron use the seating area from Thurs morning - Sun morning. Perhaps a dessert and coffee bar for post Yum events or the Actors Theatre presentations would be a more desirable alternative to the Marriott Corporation. Whatever it is, do something!! In my opinion, such a lovely, well run, well staffed hotel could really bump up the revenue if the first floor was better utilized.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Erin F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review, October 11, 2013
Thank you for your suggestions! It is great to hear of your great experience and helpful to know about what additions/changes you think could better serve our guests in the future. The hotel will definitely think of running a special menu before and after unique downtown events.
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1 review
5 of 5 stars Reviewed October 5, 2013 via mobile

The location is wonderful, the staff are amazing, and the place is clean, fresh, modern, and a great value!
We had people in town for our wedding that all agreed their stay was perfect! There are a lot of hotels in downtown Louisville but the Courtyard Marriott was perfect!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review, October 11, 2013
Thank you for your recent stay and your compliments of all aspects of the hotel. We love hearing about these great experiences and thank you for sharing them on TripAdvisor! We look forward to hopefully seeing you back in the future at the Courtyard Downtown Louisville!
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Chicago, Illinois, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 29, 2013

Nice modern room with balcony. Comfortable king size bed. Close to all downtown attractions. Clean and spacious nice couch sitting area. Lobby is a comfortable hang out with lots of seating, etc. I would stay here again, well worth the price paid.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review, October 1, 2013
We are happy to hear you took advantage of one of our King Balcony rooms! These are the same price as our standard rooms, all you need to do is ask if we can place you in one at check in. They extend the living area to the outdoors, allowing you to also check out all Second and Main Streets have to offer! We look forward to seeing you back with us next time!
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virginia beach
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 27, 2013

The hotel was immaculately clean.
The staff was over the top friendly and helpful
We hosted a brunch Sunday which was reasonably priced and well done. Jeffrey who "worked" the brunch went out of his way to make sure it all went well

Room Tip: On the street and potentially noisy Get a high floor
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review, October 1, 2013
We enjoyed hosting all your family and friends for the wedding block and the brunch on Sunday! Jeffrey is a great asset and I will be sure to pass along your praises to his direct supervisor. He is just one of many of our staff that love what they do at the hotel. We all look forward to your next visit at the Courtyard Downtown Louisville!
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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed September 27, 2013

Our large family was in Louisville for the wedding of our nephew. The Marriott staff could not have been nicer or more accomodating. The hotel was very nice and it is convenient to everything we needed. We walked everywhere and enjoyed the whole experience.

Room Tip: All the rooms are on one side of the building so there's not much choice to make. Sunrise was es...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review, October 1, 2013
We were so happy to play host to your family and friends during your recent stay. Our location is so great for easy access to all things in downtown and the city in general. We hope you enjoyed the time with family and friends as well as exploring Louisville and the Courtyard Downtown!
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roselle, illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 24, 2013

We stayed at this hotel on our way to Gatlinburg, Tennessee and also on our way back home. Everyone at the registration desk was friendly and helpful. We arrived in the early afternoon and Joan was able to find a room available. The room was nice and clean. We especially liked the hotel because of the secure parking facility and the closeness to the downtown area. Erin was very nice and helpful.

I would highly recommend this hotel. The Bistro was a very nice place for coffee and a snack

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review, September 25, 2013
The Courtyard Downtown's proximity to the interstate ramp makes us a good choice for travelers on their way to and from their final destination. Feel secure knowing your vehicle is in a covered garage attached to the hotel. We hope you had a great time in Gatlinburg as well and look forward to your next stayover in Louisville at the Courtyard Downtown.
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Additional Information about Courtyard by Marriott Louisville Downtown

Address: 100 South Second Street, Louisville, KY 40202
Location: United States > Kentucky > Louisville > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Romantic Hotel in Louisville
#14 Family Hotel in Louisville
#31 Business Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Louisville Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Courtyard By Marriott Louisville Downtown Hotel Louisville
Courtyard Louisville Downtown
Louisville Courtyard
Louisville Marriott

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