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“Really enjoyed our stay” 5 of 5 stars
Review of Courtyard by Marriott Louisville Downtown

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Courtyard by Marriott Louisville Downtown
3.0 of 5 Hotel   |   100 South Second Street, Louisville, KY 40202 (Central Business District)   |  
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Ranked #21 of 97 Hotels in Louisville
Certificate of Excellence 2014
Philadelphia, Pennsylvania
1 review
“Really enjoyed our stay”
5 of 5 stars Reviewed September 27, 2013

Our large family was in Louisville for the wedding of our nephew. The Marriott staff could not have been nicer or more accomodating. The hotel was very nice and it is convenient to everything we needed. We walked everywhere and enjoyed the whole experience.

Room Tip: All the rooms are on one side of the building so there's not much choice to make. Sunrise was es...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review, October 1, 2013
We were so happy to play host to your family and friends during your recent stay. Our location is so great for easy access to all things in downtown and the city in general. We hope you enjoyed the time with family and friends as well as exploring Louisville and the Courtyard Downtown!
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215 reviews from our community

Traveler rating
    87
    78
    32
    14
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Any
English first
roselle, illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 24, 2013

We stayed at this hotel on our way to Gatlinburg, Tennessee and also on our way back home. Everyone at the registration desk was friendly and helpful. We arrived in the early afternoon and Joan was able to find a room available. The room was nice and clean. We especially liked the hotel because of the secure parking facility and the closeness to the downtown area. Erin was very nice and helpful.

I would highly recommend this hotel. The Bistro was a very nice place for coffee and a snack

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review, September 25, 2013
The Courtyard Downtown's proximity to the interstate ramp makes us a good choice for travelers on their way to and from their final destination. Feel secure knowing your vehicle is in a covered garage attached to the hotel. We hope you had a great time in Gatlinburg as well and look forward to your next stayover in Louisville at the Courtyard Downtown.
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Burlington, North Carolina
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 16, 2013

Updated rooms are pleasant. Preferred the "former" restaurant to the new cafe for the choices and seating. Close to walk to nearby downtown locations; convenient airport shuttle; friendly staff. Overall good value.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review, September 17, 2013
Thank you for your remarks on our updated rooms! We completed a $1 million renovation this spring and have gotten great comments from our guests.
We were thrilled to hear you explored the downtown area as well as took advantage of our complimentary airport shuttle. The staff looks forward to your next visit!
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Elburn, Illinois
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 15, 2013 via mobile

This was a clean and updated
, the staff was helpful. We stayed just one night for a concert at the yum center. Great location and safe. Keep your room key if you paid to park in their garage you'll need it to get out...that was a little confusing. On the expensive side and wish the lounge would have been open after the concert.

Stayed August 2013, traveled with family
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Erin F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review, September 16, 2013
We hope you enjoyed the Courtyard Downtown Louisville's proxmity to the KFC Yum! Center for your recent concert. You are right- you can't beat being right across the street. We apologize for the confusing entry and exit out of the garage. The garage recently became automated. We will work with our staff to communicate this with our guests more effectively.
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1 review
4 of 5 stars Reviewed September 13, 2013

The location and look of this hotel are great. Like all hotels in downtown Louisville, they charge for parking but it's covered and only $6 with unlimited in and out access. Only complaint here was the price was a bit higher than other places nearby but it's also the newest. I'd advise skipping the in-hotel breakfast (it's not complimentary anyway) and heading to Hillbilly Tea (within walking) or drive a few miles to Four Sisters.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review, September 16, 2013
The location of the Courtyard Downtown Louisville is ideal for the business and leisure traveler. Along with promity to businesses, we are also very close to several restaurants, including your new favorite, Hillbilly Tea. Thank you for the feedback on your stay and we look forward to your next visit!
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Salem, Virginia
1 review
5 of 5 stars Reviewed September 9, 2013

The hotel is clean and well maintained. The staff is very friendly and helpful. The location is right in the middle of most local attractions, with walking distance to most. I would highly recommend this hotel.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review, September 11, 2013
Thank you for your recommendation of the Courtyard Downtown Louisville to future travelers. We are proud of our staff. our product and what we offer in location to all our guests. We look forward to your next visit with us in downtown Louisville!
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Russiaville, Indiana
1 review
4 of 5 stars Reviewed September 6, 2013

The staff at the front desk were super friendly and helpful. The maid was in the best mood of any maid that I have ever seen. However the breakfast at the Bistro was slow because of a lack of staff to service all the customers for the morning rush.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin F, Director of Sales at Courtyard by Marriott Louisville Downtown, responded to this review, September 9, 2013
I would bet you ran into Bonita, one of our housekeepers! Such a fun, energetic employee of ours- we are lucky to have her. We are glad you got the chance to experience her in person, along with the rest of our friendly and welcoming staff. We hope to get the chance to see you again in the future at the Courtyard Downtown Louisville.
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Additional Information about Courtyard by Marriott Louisville Downtown

Address: 100 South Second Street, Louisville, KY 40202
Location: United States > Kentucky > Louisville > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in Louisville
#16 Romantic Hotel in Louisville
#30 Business Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Louisville Downtown 3*
Number of rooms: 140
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Also Known As:
Courtyard By Marriott Louisville Downtown Hotel Louisville
Courtyard Louisville Downtown
Louisville Courtyard
Louisville Marriott

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