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“Nice Hotel in a Great Location” 4 of 5 stars
Review of Sleep Inn Louisville Preston Hwy

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Sleep Inn Louisville Preston Hwy
2.0 of 5 Hotel   |   3330 Preston Hwy, Gate #6, Louisville, KY 40213 (South Side)   |  
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Ranked #56 of 97 Hotels in Louisville
Ohio
Top Contributor
152 reviews 152 reviews
42 hotel reviews
Reviews in 54 cities Reviews in 54 cities
72 helpful votes 72 helpful votes
“Nice Hotel in a Great Location”
4 of 5 stars Reviewed October 27, 2012

I had to travel to Louisville on business. I was pleasantly surprised how clean this hotel was. The location is very convenient to the convention center. The breakfast was full and hot which is always welcome to begin the day. I would recommend this hotel to anyone who needs to be in town for a business or pleasure.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Sleep Inn Louisville Preston Hwy, responded to this review, November 21, 2012
Thank you for your review.. We are happy to hear you enjoyed your stay at Sleep Inn and Suites Louisville Airport and we appreciate your recommendations! Look forward to seeing you again soon!
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103 reviews from our community

Traveler rating
    33
    26
    15
    13
    16
See reviews for
22
12
11
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Hagerstown, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2012

Great customer service!! Very clean, bed comfortable, really nice breakfast. Manager and gentlemen at front desk doing what it takes!! I look forward to coming back & may just come back to stay here!
10/12/12
Sandy Meadows

Room Tip: I'm sure all rooms are very nice
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Sleep Inn Louisville Preston Hwy, responded to this review, November 21, 2012
Thank you for taking the time to comment on our facility. We are thrilled you enjoyed your stay and we are looking forward to seeing you again in the future.
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Louisville, Kentucky
1 review
5 of 5 stars Reviewed October 12, 2012

Our home was flooded and we had to choose a hotel. We had never stayed at a sleep inn . But it was close to our home so we could watch the progress on our home. We stayed thirty eight nights. The staff was very caring and wonderful. They did everything they could to make a bad situation as nice as possible. All the staff went above and beyond the call of duty for us. My husband and i are glad we choose sleep inn for our stay.

Room Tip: 212 Great Room
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Sleep Inn Louisville Preston Hwy, responded to this review, November 21, 2012
Thank you so much for your kind words about our staff. We take great pleasure in hearing you were happy with your stay at our facility. We appreciate you staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
83 reviews 83 reviews
19 hotel reviews
Reviews in 44 cities Reviews in 44 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 11, 2012

Was okay for a one night quick stop. Work in progress on updating, and boy does it need it. Was repairing roof but was not a bother a night. My fault for not asking about elevator...did not have one. Had some fresh paint inside, but carpet, wood trim needs attention. Was told rehab in progress. Minimal breakfast, but adequate. No, would not return to this particular Sleep Inn, but have enjoyed others and had excellent experience the next night at Sleep Inn in Bowling Green.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Sleep Inn Louisville Preston Hwy, responded to this review, November 21, 2012
Thank you for taking the time to share your experience. We were sorry to hear you would not return to our hotel. As you mentioned, we are in the process of a renovation and we have recently upgraded our continental breakfast. We would love for you to give us another chance if you are in the Louisville area again.
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Brooks, Kentucky
1 review
5 of 5 stars Reviewed September 10, 2012

After a long trip I was never so glad to finally get some rest. As with any other state I was a little sceptical about how the stay would be or how the atmosphire would be. I must say it was amazing. The rooms were fabulous, the building was clean and the staff went above and beyond to see that my family and I were taken care of. I know when I come through Louisville again I will never stay anywhere but here.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Sleep Inn Louisville Preston Hwy, responded to this review, November 21, 2012
Thank you for staying at Sleep Inn and Suites- Louisville Airpoirt. We are so glad you enjoyed our hotel! We appreciate you taking the time to share your experience and look forward to seeing you again soon!
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Lynchburg, Virginia, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 21, 2012

This hotel was the WORST! We arrived an hour before check in and were told it would be 15 minutes before we could check in. Went back several times and was told the computers were down. The AC was warm, the rooms were messy, the shower/bathroom was TERRIBLE, the service was terrible except for the head of housekeeping lady who shuttled us in her OWN vehicle. They charged us for an extra night and I would not recommend this hotel to anyone. Only good thing is the location to the Kentucky State Fair grounds.

  • Stayed August 2012, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 21, 2012

I stayed at the Sleep Inn on Preston in Louisville August 16-19 (3 nights). Delay checking in but I was there about noon, before 3pm so understood, waited about an hour and returned to the counter to a line. Got the room and it was as requested, no smoking 2 beds. Rooms were ok, basic, get what you pay for. However, when I checked out on August 19 about 10:30am I left my flatiron in the room, I called the hotel about 6pm the same day and reported it so it could be returned. I called again later Sunday evening when I had not gotten a return call. I called Monday and must say the front desk staff is very nice, but was told several times that Amanda, head of housekeeping, would return my call. She never did. I called 3 or 4 times Monday and called Tuesday morning...still no returned call. I called about 1pm Tuesday and finally talked to Amanda and the flatiron had not been turned in....flatirons don't vaporize or get up and walk off, it was on the bathroom counter to the left of the sink unplugged so it could cool. I goofed and left it, but I sure wish people were honest enough to return found items in a hotel. Nothing really bothers me more than dishonest people. I won't stay there again and will not recommend the property. I would have given the hotel average on just hotel conditions, theft shouldn't be tolerated by the hotel management.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn Louisville Preston Hwy

Address: 3330 Preston Hwy, Gate #6, Louisville, KY 40213
Phone Number:
Location: United States > Kentucky > Louisville > South Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #56 of 97 Hotels in Louisville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn Louisville Preston Hwy 2*
Number of rooms: 68
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Also Known As:
Sleep Inn Louisville Preston Hwy Hotel Louisville
Louisville Sleep Inn

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